4/10 Poor
sean
Jan 22, 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but flooding + construction = stay away
The half of the resort that is completed is nice. Rooms are new, spacious, comfortable and well-appointed. But I wouldn’t stay here again.
First of all, half the resort is still under construction. So there is literally no time you can be at the main pool in the sun without very loud construction noise, except for weekends.
Additionally, South Kihei is known for flooding. This resort is very near a couple points where water flows to the ocean. It rained hard for 24 hours and completely paralyzed the roads around the resort for 4+ days. The result was that every trip that should have been 10 min by car took 20+. And if you wanted to walk anywhere (it’s not a super walkable part of the island), you literally couldn’t get anywhere in less than 45-50 minutes.
It also forced the closure of the ocean side pool, beach and only dine-in restaurant for 4 days, knocked electricity out for 4-6 hours and caused a water main break that disrupted water for 6+ hours. Heck, one night it rained lightly for a few hours and there were huge puddles everywhere blocking traffic around the resort the next morning. This is going to be a huge problem for them until they make serious upgrades to the roads and drainage around the resort
When we asked about being compensated for the serious disruptions to our vacation, we were refunded $100 of the $240 in resort fees we were being charged…. For the pools, restaurant and beach access that we couldn’t actually access for more than 80% of our stay.
sean
Stayed 6 nights in Jan 2024
