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4.5 out of 5

"We arrived at 1 and parked in the Terrace Hotel lot. We went inside but we told we had to wait until 3 to check in. Not a surprise. But there was no ... " More

By a verified traveler on Mon 04 Apr 2022

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Hotel Description

3.5-star historic hotel near Lake Mirror

Downtown Lakeland stay

At this Downtown Lakeland hotel, you'll be steps from Lake Mirror and within a 15-minute walk of RP Funding Center. Polk Museum of Art and Publix Field at Joker Marchant Stadium are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and a computer station are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 88 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Netflix, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$144* Per night/room May 29 - May 30

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Lake View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Terrace Hotel Lakeland, Tapestry Collection by Hilton ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Terrace Hotel Lakeland, Tapestry Collection by Hilton

Family (2)
4 out of 5
We arrived at 1 and parked in the Terrace Hotel lot. We went inside but we told we had to wait until 3 to check in. Not a surprise. But there was no mention about parking. We had lunch at the hotel and went for a walk. After we checked in at 3, we went back to get luggage and put in the parking voucher -- to discover the valet had put a no parking sticker on the car! A sticker. If parking is not allowed by a customer who arrives two hours before check-in the original desk clerks should definitely have told us about this. (The clerk who did check us in was friendly and more helpful.) But this is NOT a good welcome to a hotel, especially one with such classic atmosphere as the Terrace.

Posted by , from Point Pleasant Boro on Apr 4, 2022

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Comment from Hotel Management

Apr 11, 2022 by Terrace Hotel Staff

We are truly sorry for the negative experience you had during your stay and appreciate you taking the time to share your feedback so we can work harder next time.

5 out of 5
Very clean and friendly staff. The overall experience was nice 👍

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 11, 2022 by Terrace Hotel Staff

Thank you Craig!

About the The Terrace Hotel Lakeland, Tapestry Collection by Hilton

Location 329 E Main St, Lakeland, FL 33801

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1600 square feet (149 square meters) and includes conference space. A 24-hour fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly The Terrace Hotel Lakeland, Tapestry Collection by Hilton. Self parking is free.

  • 88 guestrooms or units
  • 10 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1924
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Lakeland Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

The Terrace Hotel Lakeland, Tapestry Collection by Hilton offers 88 accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Lakeland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

The Terrace Grille - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 20.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Terrace
  • Terrace Hotel
  • Terrace Hotel Lakeland
  • Terrace Lakeland
  • The Terrace Hotel
  • The Terrace Hotel Lakeland, Tapestry Collection by Hilton Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.