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"The bed was horrible, it was like a u, it sagged in the middle. Othwise everything was great " More

By a verified traveler on Mon 16 Mar 2020

Hotel Description

3.5-star hotel near Franklin and Marshall College

In Lancaster

Within 2 miles (3 km) of this well-placed hotel, you'll find Franklin and Marshall College and Lancaster County Convention Center. Clipper Magazine Stadium and Lancaster General ER are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the free continental breakfast each morning.

Free WiFi, iPod docks

The 63 guestrooms have TVs with cable channels and offer free WiFi and iPod docks. Other amenities include room service, premium bedding, and coffee/tea makers.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$129* Per night/room May 10 - May 11

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Loft Suite One King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Arts Suite One King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lancaster Arts Hotel ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lancaster Arts Hotel

Everyone (3) Couples (2)
4 out of 5
The bed was horrible, it was like a u, it sagged in the middle. Othwise everything was great

Posted by on Mar 16, 2020

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Comment from Hotel Management

Apr 22, 2020 by Lee L Director of Sales and Service

Thank you for reviewing our home away from home historic Inn of America. I have shared your comments with our chief engineer and housekeeping manager today. We hope you give us another try.

5 out of 5

Posted by on Mar 15, 2020

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Comment from Hotel Management

Apr 22, 2020 by Lee L Director of Sales and Service

Thank you for the perfect five out of five review. We hope to see you again soon.

5 out of 5

Posted by on Dec 11, 2019

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4 out of 5

Posted by on Dec 3, 2019

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5 out of 5
A rose and chocolates every night - gracious touch! Sketch pad in the room to encourage artistic offerings!

Posted by on Oct 28, 2019

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5 out of 5

Funky, comfortable spot close to F&M campus

Pros: Beds, breakfast, location
Cons: more convenient outlets for charging devices
Location: very close to F&M and Iron Hill restaurants and shops
Loved the Lancaster Arts! First time staying there even though I'm an F&M alum. Artwork everywhere, exposed brick, funky furniture. Easy parking, easy check-in. Great bar although I didn't get a chance to enjoy it. Nice breakfast included in room rate -- cheeses, hard-boiled eggs, toast, fruit, cereals, yogurt, Belgian waffles, among other goodies. Good coffee with nice-sized to-go cups. Rooms very comfortable, quiet. Chocolates on pillow in the evening -- didn't expect that but loved it -- along with a red rose in a cool vase. Nice smelling shampoo etc in bathroom. Will def stay there again!

Posted by , from New York on Aug 20, 2015

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3 out of 5

nice hotel

It's a nice boutique hotel although rooms are very small. Clean and quiet (most important).

Posted by on Jan 22, 2011

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2 out of 5

overpriced and underwhelmed

an old converted warehouse in a bad part of town. YUCK

Posted by on Jul 8, 2009

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4 out of 5

A good clean Hotel.

We stayed in this hotel for one night. The room was nice with zuccuzi and a comfortable bed and in a relatively quiet location. Good parking facility in their own garage. The location is not ideal and away from all main attactions. Downtown Lancaster is a good 20/25 minutes walk. The breakfast was OK.

Posted by on Jul 8, 2009

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5 out of 5

Absolutely Wonderful!

We stayed at the Lancaster Arts Hotel for one night on a Saturday. From the time we checked in until the time we checked out, every attention to detail and every need we expressed was handled in a professional, corteous manner(and with a smile). The front desk staff was friendly and went out of their way to see to our every need as met. The rooms were SPECTACULAR; from the roses and chocolates on our pillows, to the bis fluufy robes provided for after our soak in the hottub. The restaurant that was reccomended to us by the front desk staff was amazing; if you get the chance, check out Checker's Bistro(Great food, very romantic, and only a block from the hotel). We will definitely treat ourselves and stay again! Thank you for a wonderful experience.

Posted by on Jan 8, 2009

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1100 square feet (102 square meters). A 24-hour fitness center, a terrace, and a picnic area are also featured at the business-friendly Lancaster Arts Hotel. This 3.5-star Lancaster hotel is smoke free.

  • 63 guestrooms or units
  • 5 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Built in 1881
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Philadelphia International Airport (PHL) (123.1 km / 76.5 mi)
  • Train station: Lancaster Station (1.5 km / 0.9 mi)

Room Amenities

Lancaster Arts Hotel offers 63 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, and hair dryers. This Lancaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and refrigerators can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Lancaster Arts Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Arts Hotel
  • Arts Hotel Lancaster
  • Lancaster Arts
  • Lancaster Arts Hotel
  • Lancaster Arts Hotel Hotel
  • Lancaster Arts Hotel Lancaster
  • Lancaster Arts Hotel Hotel Lancaster

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.