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"The fairways room ned update " More

By a verified traveler on Sun 28 Jan 2024

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Hotel Description

Beachfront resort near Pocono Indian Museum

On the beach

You'll find Pocono Indian Museum and Delaware Water Gap National Recreation Area within 3 miles (5 km) of this resort. Shawnee Mountain Ski Area and Country Kettle are also within 6 miles (10 km).

Private beach, dining

This smoke-free resort features a private beach, a full-service spa, and a nightclub. Enjoy a meal from the restaurant and perks like free self parking and free WiFi. Enjoy the indoor pool and unwind at the bar/lounge and poolside bar.

The Fairway

Bed Count 1 King Bed Maximum Occupancy 2 Max
$180* Per night/room Mar 20 - Mar 21

Roman Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden of Eden Apple

Bed Count 1 King Bed Maximum Occupancy 2 Max

Chalet, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Champagne Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fantasy Apple

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pocono Palace Resort ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pocono Palace Resort

Everyone (7) Couples (12) Family (1)
4 out of 5
The fairways room ned update

Posted by on Jan 28, 2024

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Comment from Hotel Management

Jan 30, 2024 by General Manager

Hello Joel,It was a pleasure to welcome you to Pocono Palace Resort and we are delighted you enjoyed your stay. Please know we are always working to improve and will be sure to review your comment with our team. We look forward to welcoming you back for another great getaway.Warm Regards,Pocono Palace Management Team

5 out of 5
The room was beautiful loved the champagne jacuzzi’s

Posted by , from BRONX on Oct 1, 2023

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Comment from Hotel Management

Oct 3, 2023 by General Manager

Dear Linda,We're so happy you had an impressive experience at Pocono Palace Resort! Our unique and romantic suites are the foundation of every unforgettable stay with us, and we are thrilled you enjoyed yours. Anytime you're in the Pocono Mountains, we hope to have you!Warm Regards,Pocono Palace Management Team

5 out of 5

Posted by on Aug 20, 2023

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4 out of 5
Good

Posted by on May 7, 2023

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Comment from Hotel Management

May 9, 2023 by General Manager

Hi Cristhian,It's always a pleasure hearing from our guests. We're glad you enjoyed your stay, and we look forward to your next visit.Warm Regards,Pocono Palace Management Team

5 out of 5
My husband and I enjoyed our Roman Tower room! It was so cozy and very clean. This room is awesome!

Posted by on May 3, 2023

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Comment from Hotel Management

May 5, 2023 by General Manager

Hi Felicia, We appreciate your kind words regarding your recent stay at the Pocono Palace Resort. We are so pleased that you both enjoyed the Roman Tower room and that your visit was comfortable. We hope that we can make your next stay with us even better!Warm Regards,Pocono Palace Management Team

4 out of 5
My husband and I stayed for 2 nights. We stayed in the Fantasy Apple room which was very nice. Some parts of the room were a little dated, but we didn’t mind. It was clean and that’s all we really cared about. The first night (Thursday night) was great. Nice and quiet. The next day was a different story. Friday into Saturday brought a whole different type of crowd. The room right next door to us had music BLASTING ALL HOURS of the night- it was horrible. I would NEVER EVER stay on a weekend if we went back. Also, the second night our cable was out for 12 hours- from about 8pm to 8am the next morning so we couldn’t even use the tv’s. After our first night there, the maid service did a terrible job on our room. When they replaced our bath toiletries they were literally just thrown all across the counter? Not set on the glass tray like it had been the first day we arrived. On top of that, they didn’t even touch the coffee area at all?? It was left exactly how we left it. The water bottles, coffee, cream/sugar etc wasn’t replaced so the next morning we had nothing to use so that was super disappointing. For the money we spent I would’ve expected at least those little things to be done. Despite those few annoying things we had a nice time.

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 14, 2023 by General Manager

Hi Jennifer,It's wonderful to know that you had a great time with us overall at Pocono Palace Resort! That said, we apologize for any lack of service during your visit. We understand your frustration, and we'll be sure to discuss your comments internally as we continue to improve. Despite this, we hope you'll come back and give us another chance soon. Warm Regards,Pocono Palace Management Team

5 out of 5

Posted by , from Brooklyn on Jan 22, 2023

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3 out of 5
The dining and bar staff were great

Posted by on Dec 30, 2022

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Comment from Hotel Management

Dec 31, 2022 by General Manager

Hello Anita,While we are happy to know you enjoyed our top-notch staff, it appears we did not meet all of your expectations and for that, we are terribly sorry. We are continually improving and hope we have another opportunity to show you our true value.Warm Regards,Pocono Palace Management Team

4 out of 5

Posted by on Oct 4, 2022

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5 out of 5
The inside was amazing and it's a adult resort which was very nice. No kids!!!

Posted by on Sep 22, 2022

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Comment from Hotel Management

Sep 26, 2022 by General Manager

Hi Rodney,There's no better place to recharge your romance than at Pocono Palace Resort. Our log-burning fireplaces and celestial ceilings make it easy to reconnect and truly focus on your partner. It's always a good time to fall further in love, so we hope that you will keep coming back to see us; another unique and memorable experience awaits!

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All onsite activities, and facilities and equipment included
  • Spa/beauty facilities and services not included
  • A la carte dining included
  • Room service not included
  • Local non-alcoholic beverages and soft drinks included

Property Features

Step outside to unwind on the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pocono Palace Resort like a marina and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a sauna and a fitness center. Free self parking is available. This East Stroudsburg resort is smoke free.

  • 1 floor
  • 166 guestrooms or units
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pocono Palace Resort offers 166 accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Accommodations offer separate sitting areas. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Lakeview Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner.

Spooner's - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A private beach, a marina, and complimentary bicycles are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Fishing on site
  • Golf driving range on site
  • Snowmobiling on site
  • Miniature golf on site
  • Snowshoeing on site
  • Golfing on site
  • Hiking/biking trails on site
  • Volleyball on site
  • Archery on site
  • Kayaking on site
  • Water skiing on site
  • Motor boating on site
  • Downhill skiing nearby
  • Ziplining nearby
  • Paddleboard on site
  • Horse riding nearby
  • Rafting nearby
  • Snow tubing nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Cross-country skiing on site

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Pocono Palace East Stroudsburg
  • Pocono Palace Resort All Inclusive
  • Pocono Palace Resort All Inclusive East Stroudsburg
  • Pocono Palace Resort East Stroudsburg
  • Pocono Palace Resort
  • Pocono Palace
  • Pocono Palace Stroudsburg
  • Pocono Palace Resort Resort
  • Pocono Palace Resort East Stroudsburg
  • Pocono Palace Resort Resort East Stroudsburg

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.