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Courtyard by Marriott Erie Bayfront

3.0 star property
3-star spa hotel near Bayfront Convention Center, connected to the convention center

Choose dates to view prices

Photo gallery for Courtyard by Marriott Erie Bayfront

Indoor pool, seasonal outdoor pool, sun loungers
Meeting facility
Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony) | Premium bedding, down comforters, desk, laptop workspace
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar

Explore the area

Map
2 Sassafras Pier, Erie, PA, 16507
  • Bayfront Convention Center
    ‪4 min walk‬
  • UPMC Hamot
    ‪15 min walk‬
  • Warner Theatre
    ‪20 min walk‬
  • Erie, PA (ERI-Erie Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Bay view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • City view
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Bay View

  • Bay view
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | 42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • 564 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Bay View

42-inch LCD TV with satellite channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking, Bay View

  • Bay view
  • 664 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View

  • Bay view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View (Mobility/Hearing Accessible, Tub)

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View (Mobility/Hearing Accessible, Tub)

  • Bay view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View

42-inch LCD TV with satellite channels, Netflix, Hulu

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Bay View

  • Bay view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Bay View (Mobility Accessible, Tub)

42-inch LCD TV with satellite channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking, Bay View (Mobility Accessible, Tub)

  • Bay view
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony) | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Bay View (Balcony)

  • Bay view
  • 299 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace)

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace) | Premium bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View (Terrace)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Bay View (Mobility Accessible, Roll-In Shower)

42-inch LCD TV with satellite channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking, Bay View (Mobility Accessible, Roll-In Shower)

  • Bay view
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Erie

City center stay.At this hotel, you'll be steps from Bayfront Convention Center and within a 15-minute walk of Gannon University. UPMC Hamot and Warner Theatre are also within 2 miles (3 km).

What's nearby

  • Bayfront Convention Center - 4 min walk - 0.3 miles
  • UPMC Hamot - 15 min walk - 0.8 miles
  • Warner Theatre - 20 min walk - 1.1 miles
  • Erie Insurance Arena - 3 min drive - 1.2 miles
  • UPMC Park - 3 min drive - 1.2 miles

Getting around

  • Erie Station - 9 min drive
  • Erie, PA (ERI-Erie Intl.) - 17 min drive

Restaurants

  • ‪Voodoo Brewing Co Erie Pub - ‬18 min walk
  • ‪Rum Runners - ‬16 min walk
  • ‪Shoreline Bar & Grille - ‬12 min walk
  • ‪Flagship City Food Hall - ‬15 min walk
  • ‪Bayfront Grille - ‬13 min walk

About this property

Courtyard by Marriott Erie Bayfront

3-star spa hotel near Bayfront Convention Center, connected to the convention center
Courtyard by Marriott Erie Bayfront offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1410 square feet (131 square meters) and includes a conference center. A seasonal outdoor pool, a 24-hour fitness center, and spa services are also featured at the business-friendly Courtyard by Marriott Erie Bayfront. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 3-star Erie hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1410 sq ft of conference space
  • 131 sq m of conference space
  • Built in 2016
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Erie Bayfront offers 192 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Monacella Massage & Kinesiology has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Covered self parking on site (USD 16 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 7 to 16 for adults and USD 7 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Fishing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Hulu
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 16 for adults, and USD 7 to 16 for children
  • Covered self parking fee: USD 16.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Erie Bayfront Hotel
Courtyard Marriott Bayfront Hotel
Courtyard Marriott Erie Bayfront
Courtyard Marriott Bayfront
Courtyard Erie Bayfront
Courtyard by Marriott Erie Bayfront Erie
Courtyard by Marriott Erie Bayfront Hotel
Courtyard by Marriott Erie Bayfront Hotel Erie

Frequently asked questions

How close is Courtyard by Marriott Erie Bayfront to the airport?

Courtyard by Marriott Erie Bayfront is 6.8 mi (17-min drive) away from the Erie, PA (ERI-Erie Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Courtyard by Marriott Erie Bayfront?

As of Apr 19, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Erie Bayfront on Apr 24, 2025 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Courtyard by Marriott Erie Bayfront have an airport shuttle?

Courtyard by Marriott Erie Bayfront offers a free airport shuttle, available 24 hours a day, on request.

How close is Courtyard by Marriott Erie Bayfront to the beach?

This hotel is 10.9 mi (25-min drive) from Presque Isle Beach and 5.8 mi (11-min drive) from Beach no.1. Don't forget your sunscreen!

Does Courtyard by Marriott Erie Bayfront offer free breakfast?

Free breakfast isn’t offered at Courtyard by Marriott Erie Bayfront, but full breakfast is offered for a fee of between USD 7 and 16 for adults, USD 7 and 16 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Courtyard by Marriott Erie Bayfront?

No, there is no casino at this hotel, but Presque Isle Downs and Casino (13-min drive) is nearby.

What time is check-in at Courtyard by Marriott Erie Bayfront?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Courtyard by Marriott Erie Bayfront?

Free parking is not available at this hotel. Self parking is available for USD 16.00 per day.

Does Courtyard by Marriott Erie Bayfront have a pool?

Courtyard by Marriott Erie Bayfront features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Courtyard by Marriott Erie Bayfront have a restaurant?

Courtyard by Marriott Erie Bayfront is home to The Bistro, which features American cuisine.

Does Courtyard by Marriott Erie Bayfront have a spa?

Pamper yourself with a day at Monacella Massage & Kinesiology, where you can enjoy Thai massages, body wraps, and body scrubs.

How close is Courtyard by Marriott Erie Bayfront to downtown Erie?

Courtyard by Marriott Erie Bayfront is 0.6 mi away from Erie.

Courtyard by Marriott Erie Bayfront Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 665 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Frederick

Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Promethius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

⭐️⭐️⭐️⭐️⭐️

Excellent hotel in a beautiful location!!
Stayed 1 night in Jan 2025

10/10 Excellent

Juanita

Liked: Cleanliness, property conditions & facilities, room comfort
Good..
Stayed 1 night in Dec 2024

10/10 Excellent

Dena

Stayed 1 night in Dec 2024

10/10 Excellent

Lijun

Stayed 1 night in Dec 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

MariaElena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor shopping area, convenient from I-90, easy parking, several great options for dining within walking distance, excellent shower, spacious room.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful experience, that deserves a thank you and a great review. The Shoreline staff was incredible. Owen especially made the evening special for everyone. The restaurant/bar manager, Chris, was a contributing member of the team. The supportive leadership really shows. An overall pleasurable stay in a great location and views. Room was clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Bailey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
We attended an event at the convention center so this location was excellent !
Stayed 1 night in Dec 2024

2/10 Terrible

ravneet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Franko

Stayed 1 night in Nov 2024

4/10 Poor

Pearl, van nuys

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No house cleaning to make bed, remove trash, provide coffee or towels.
Stayed 3 nights in Nov 2024

2/10 Terrible

Kymberly

Disliked: Staff & service, property conditions & facilities
The hotel overbooks rooms in the hope that people don't arrive. They then send them to a hotel more than 10 minutes away and make them get an uber to get there. The hotel they send people to is not at all the same level of hotel as the one booked. They are completely unapologetic about this practice and said they oversold the hotel that night by at least six rooms and this happens all the time. I would not recommend booking this hotel unless you are okay being told when you get there that you have to take an uber to another hotel 10 minutes away.
Stayed 2 nights in Nov 2024

4/10 Poor

Lori

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We had to pay $15 a night to park in the parking lot, on Saturday 11/17 there was an event at the convention center and we couldn't find a place to park. We never got housekeeping services during our 3 night stay. We did not put a sign on the door to skip us either, had to ask for extra towels each day. The mattress was so hard, my hips, back and shoulder hurt so bad each morning. Very disappointed, when I checked out, I told the clerk I would submit my issues via the site for assistance as I knew she could not assist.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed here before- rooms are nice, had a disabled room...roll-in shower was great, but the beds were at a normal room level...way too high, they need to be at a lower level
Stayed 1 night in Nov 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2024