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"The outdoor water park was good " More

By a verified traveler on Tue 11 Jul 2023

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Hotel Description

3.5-star ski-in/ski-out hotel near Camelback Ski Area

Mountain retreat

With a stay at this Tannersville hotel, you'll be steps from Camelbeach Mountain Waterpark and a 5-minute walk from Camelback Ski Area. Also, Camelback Mountain Adventures is within half a mile (1 km) and Aquatopia is within 2 miles (3 km).

Free water park, fitness center

This smoke-free hotel features ski-in/ski-out access, free water park access, and 6 restaurants. There's a free ski shuttle, and ski lessons and ski rentals are available on site. Bring the family and enjoy the lazy river, waterslide, and arcade/game room.

Suite, Multiple Beds (Double Queen Suite)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$216* Per night/room Sep 25 - Sep 26

Suite, 1 King Bed with Sofa bed (King Bunk Suite)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, Multiple Beds (Double Queen Suite Balcony)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Superior Room, Multiple Beds (Two Bedroom Suite)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Camelback Lodge & Aquatopia Indoor Waterpark ratings based on 25 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Camelback Lodge & Aquatopia Indoor Waterpark

Everyone (13) Family (9)
2 out of 5
Don’t like quality It’s not what use to be

Posted by , from n/a on Aug 23, 2023

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Comment from Hotel Management

Aug 25, 2023 by Cami

Amisha,We are sorry to hear that you're disappointed with the quality of Camelback Resort and feel that it has changed from what it used to be. Your feedback is important, and we'll strive to address any concerns to improve your future experiences.

1 out of 5
There were charges that was not specified what it is and they don't give receipts

Posted by on Aug 14, 2023

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Comment from Hotel Management

Aug 14, 2023 by Cami

Dear Maria Liza,We apologize for any confusion regarding the charges. We appreciate your feedback and will ensure clearer communication of expenses in the future.

5 out of 5
The outdoor water park was good

Posted by on Jul 11, 2023

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Comment from Hotel Management

Jul 17, 2023 by Corey

We are so glad you enjoyed it! We hope to see you back here soon!

5 out of 5
Loved our stay here. We played in the indoor water park every day for atleast 8 hours. The kids were wiped out and couldn't wait to play again the next day! We came all the way from Denver so it was a great trip. We even made friends with some people thay live 2 hours away.

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 20, 2023 by Katy

Hi Brittany,We are so happy to hear that you and your family loved your stay here at Camelback! We hope to welcome you back some time in the near future!Sincerely,The Camelback Team

5 out of 5
Family enjoyed our time here, park large enough to accommodate all guest.

Posted by , from Philadelphia on May 16, 2023

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Comment from Hotel Management

May 17, 2023 by Katy

Hi Marle,We are so happy that you and your family enjoyed your time here at Aquatopia! We hope that you will visit us in the summer when we will have Camelbeach Outdoor Waterpark open for you to enjoy! We can't wait to see you again!Sincerely,The Camelback Team

3 out of 5
Food very expensive and not much to pick from, the buffett only available for breakfast now, which is stupid. A lot of the water rides were closed due to not enough staffing

Posted by on Dec 29, 2022

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Comment from Hotel Management

Jan 5, 2023 by Marketing Manager

Hi Samantha, Thank you for taking the time to leave a review about your stay. Depending on the time of day our food outlet options may vary. We do appreciate your feedback and hope to have to back again soon.

2 out of 5
It took to long to give me my room.

Posted by on Nov 13, 2022

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Comment from Hotel Management

Nov 14, 2022 by Katy

Hi there,We sincerely apologize about your experience here at Camelback. Please feel free to contact the resort and let us know how we can improve.Sincerely,The Camelback Team

3 out of 5
Check in was mobbed. Kids running around everywhere. The should be a waiting space set aside for people with kids instead of none because they crowd the front desk I kept getting hit with a soccer ball by kids. Room was also musty smelling.

Posted by , from morgantown on Sep 11, 2022

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1 out of 5
This place is overrated , and over priced. Staff at front desk is unwelcoming and rude. Not to mention lack of staffing the whole time. Lack of housekeeping. We had to ask numerous times for fresh towels. At one time they didnt have any. We had to hunt down a staff just to get our trash empted out. They never came and cleaned our room. The indoor water park already has limited rides. There was a few rides closed because of lack of staffing and maintenance issue. Ine day the while i door was closed for half the day due to lack of staffing. I would not recoment staying here not even for a night. Guests staysing had to pay an additional $25 a night for parking. Food around the area is over priced and nasty. If you come here be prepared to spend alot of money for the while stay

Posted by on Aug 28, 2022

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5 out of 5

Posted by on Jul 31, 2022

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About the Camelback Lodge & Aquatopia Indoor Waterpark

Location 301 Resort Drive, Tannersville, PA 18372

Property Features

Have fun with onsite winter activities, including snowboarding and snow tubing and in warmer months, enjoy ziplining and hiking. After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a complimentary water park and a fitness center. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Camelback Lodge & Aquatopia Indoor Waterpark helps provide the perfect winter holiday with skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the hotel's 4 bars/lounges. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Public spaces have free WiFi. For a fee, parking is available. This 3.5-star Tannersville hotel is smoke free.

  • 453 guestrooms or units
  • 6 dining venues
  • 4 bars or lounges
  • Deli
  • Cabanas by the pool (surcharge)
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Game room or arcade
  • Elevator
  • No smoking on site
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 1
  • Lazy river
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free ski shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Camelback Lodge & Aquatopia Indoor Waterpark offers 453 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Tannersville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Microwave
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Trails End Pub & Grille - Onsite family restaurant. Guests can enjoy drinks at the bar.

Berrelli's Italian Chopho - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Open select days.

Cafe & Bar by La Colombe - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a complimentary water park, a lazy river, ski-in/ski-out access, and an indoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Snowboarding on site
  • Snow tubing on site
  • Segway rental/tour on site
  • Hiking/biking trails on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Ropes course on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

This property advises that guest safety measures are currently in place. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.39 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.99–22.99 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camelback Mountain Resort
  • Camelback Lodge & Aquatopia Indoor Waterpark Hotel
  • Camelback Lodge & Aquatopia Indoor Waterpark Tannersville
  • Camelback Lodge & Aquatopia Indoor Waterpark Hotel Tannersville

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.