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"Kind of a nice "old time" ambience. Just a one night stay waiting for a flight out of LAX so we didn't really get to do much other than sleep and gra ... " More

By a verified traveler on Thu 23 Sep 2021

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Hotel Description

Enjoy the free airport shuttle at this 3.5-star El Segundo hotel

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Manhattan Beach Pier and SoFi Stadium. Los Angeles Forum is within 6 miles (10 km) and Venice Beach Boardwalk is within 9 miles (15 km).

Free shuttle, breakfast

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 12 conference rooms, express check-out, and free airport shuttle. Enjoy the free buffet breakfast each morning.

Sofa beds, WiFi

Featuring conveniences like sofa beds and living rooms, the 349 guestrooms also offer WiFi and flat-screen TVs with cable channels. Wired Internet, refrigerators, and microwaves are also available. Housekeeping is available once per stay.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$148* Per night/room Oct 26 - Oct 27

Suite, Non Smoking (2 Double Beds with Sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Balcony (2 Rooms, High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Los Angeles LAX South/El Segundo ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Los Angeles LAX South/El Segundo

Everyone (8) Couples (4) Family (15)
3 out of 5
Aged

Posted by on Sep 24, 2021

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Comment from Hotel Management

Oct 7, 2021 by Guest Services Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were not 100% satisfied. We apologize for any inconveniences you experienced and we will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4 out of 5
Kind of a nice "old time" ambience. Just a one night stay waiting for a flight out of LAX so we didn't really get to do much other than sleep and grab breakfast.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Oct 7, 2021 by Guest Services Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were not 100% satisfied. We apologize for any inconveniences you experienced and we will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

5 out of 5
I liked the look of the fllors it reminded me of New Orleans. The unique thing i saw was the fresh water fish by the breakfast bar. A nice touch.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Aug 30, 2021 by Shar F. - General Manager

Thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5
I think it’s ridiculous to spend hundreds on a hotel room and parking costs an additional $36. Additionally, not being able to select your portions for breakfast… same items/sizes for everyone.

Posted by on Jul 30, 2021

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Comment from Hotel Management

Aug 30, 2021 by Shar F. - General Manager

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4 out of 5

Posted by on Jul 16, 2021

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Comment from Hotel Management

Aug 26, 2021 by Shar F. - General Manager

We are happy to hear you enjoyed your stay here at our property. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We look forward to welcoming you back to our property in the near future.

1 out of 5
First we had to change rooms our first room wasn't clean at all, the smell was horrible, the second room was slightly better, the overall appearance and cleanliness was dated. I would advised anyone to stay clear.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 11, 2021 by Lenamarie Gothling- Guest Services

Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. We will take your comments under consideration for improvements and hope you consider staying with us again in the future.

1 out of 5
No free parking $36 per night ‘Free’ wifi didn’t work $13 for premium wifi

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 4, 2021 by Shar F. - General Manager

Thank you for the feedback. We will take your comments under consideration as we're constantly looking for ways to enhance our guests experience. We hope that you consider staying with us again in the future.

5 out of 5
I didn't like the beds they were to small.. didn't fit two persons

Posted by on Jan 17, 2021

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Comment from Hotel Management

Jan 18, 2021 by René

Thank you for your feedback. We will take them under consideration as we strive to improve on our guest experience. We hope to see you again in the near future.

5 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 24, 2020 by Karla

Thank you for your review. We hope to see you again at our hotel in the near future!

4 out of 5
I thought this location had a Jacuzzi. I was really looking forward to it

Posted by on Jan 26, 2020

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Comment from Hotel Management

Mar 8, 2020 by Lena Gothling

Thank you for taking the time to write your review of our property, your comments are very much valued. I have reviewed this feedback with our team and we will address the items you noted. Thank you again for advising us of these opportunities to improve. I trust that we will grow from this feedback. We are glad you enjoyed your stay. Thank you again. We look forward to seeing you on your next trip to Embassy Suites by Hilton Los Angeles Int’l Airport South.

About the Embassy Suites by Hilton Los Angeles LAX South/El Segundo

Location 1440 E Imperial Ave, El Segundo, CA 90245

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Los Angeles LAX South/El Segundo. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3.5-star El Segundo hotel is smoke free.

  • 349 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Los Angeles LAX South/El Segundo offers 349 accommodations with safes and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This El Segundo hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided once per stay.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Los Angeles LAX South/El Segundo has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 35 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel LAX International Airport South
  • Embassy Suites LAX International Airport South
  • Embassy Suites Los Angeles Intl Airport South Hotel
  • Embassy Suites Los Angeles Intl Airport South
  • Embassy Suites Los Angeles Intl Airport South
  • Embassy Suites by Hilton Los Angeles LAX South/El Segundo Hotel

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.