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Holiday Inn Los Angeles Gateway - Torrance, an IHG Hotel

3-star property
19800 S Vermont Ave, Torrance, CA 1-855-201-7819
4.2 out of 5
Very good!
See all 15 travelocity Reviews

"Friendly staff at check in. Room was clean and bed was comfortable. " More

By a verified traveler on Wed 29 Jul 2020

Points Of Interest

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Hotel Description

3-star hotel near Porsche Experience Center

Harbor Gateway South stay

Your stay at this Harbor Gateway South hotel places you within 3 miles (5 km) of Porsche Experience Center and Dignity Health Sports Park. Also, Hustler Casino is within 3 miles (5 km) and Del Amo Fashion Center is within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 339 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include room service, pillow menus, and free weekday newspapers. Housekeeping is available on request.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$135* Per night/room May 30 - May 31

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Los Angeles Gateway - Torrance, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Los Angeles Gateway - Torrance, an IHG Hotel

Everyone (11) Family (4)
4 out of 5

Posted by on Nov 7, 2021

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5 out of 5

Posted by on Oct 26, 2021

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2 out of 5
I was on 14th floor, ceiling had big water stains, and one corner of room had a big area of peeled ceiling g, stucco and wall paper of water damage, leather chair in room was worn faded, just two bottles of amenity bathroom items, to exit property , you had to enter a ticket, the screen didn’t show me how much I was being charged but I couldn’t leave until I inserted my credit card , there was not even paper in machine to print a receipt of the mystery amount I will be charged

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 5, 2021 by Assistant Front Office Manager

Thank you Jozette for taking the time to fill out this survey. Will will take this feedback and do our best to improve upon it.

5 out of 5

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 25, 2021 by KYLE B.

We appreciate your great review of your stay with us at our Holiday Inn Los Angeles Gateway-Torrance. Your wonderful review of your time with us really makes out the whole team feel great - thank you for that! Sounds like a return trip is in order - sure hope it's soon

4 out of 5
Friendly staff at check in. Room was clean and bed was comfortable.

Posted by , from Las Vegas on Jul 29, 2020

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Comment from Hotel Management

Aug 10, 2020 by MANAGEMENT

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

4 out of 5

Posted by on Jul 7, 2020

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Comment from Hotel Management

Jul 9, 2020 by KYLE B.

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

5 out of 5
This is a very well kept property, goodfood excellent service.

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 22, 2020 by Tia Gafa

Wes, Thank you very much for taking the time to write about your experience at our property. We are so pleased that you enjoyed our staff here at the Holiday Inn. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 22, 2020 by Front Office Manager

Thank you for your high ratings for our hotel, we look forward to hosting your future stays in our hotel.

5 out of 5
The fish pond very clean very nice staff loved how you need a key for the elevator I felt really safe

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Monica Woods.

Thank you for your feedback. We also want to thank you for choosing our hotel, We hope to have you back soon.

3 out of 5
The desk chair in room was broken. The upholstery on the larger chair was threadbare and the faucet handle in bathtub is dangerously close to coming apart as it is being turned. Also, the shower head is partially clogged. The room is way over priced. Will not stay again.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Dec 10, 2019 by Tia G

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Los Angeles Gateway Torrance. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

About the Holiday Inn Los Angeles Gateway - Torrance, an IHG Hotel

Location 19800 S Vermont Ave, Torrance, CA 90502

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn Los Angeles Gateway - Torrance, an IHG Hotel. Parking is available for a fee. This 3-star Torrance hotel is smoke free.

  • 1 building
  • 339 guestrooms or units
  • 13 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1987
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Los Angeles Gateway - Torrance, an IHG Hotel offers 339 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Torrance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and microwaves can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11 AM.

Ginger Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Ginger Lounge - This cocktail bar serves dinner only. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.95 and USD 24.95 for adults, USD 0.00 and USD 0.00 for children (approximately)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Torrance
  • Holiday Inn Torrance
  • Torrance Holiday Inn
  • Holiday Inn Torrance Hotel Torrance
  • Holiday Inn Torrance Hotel
  • Holiday Inn Los Angeles Gateway Torrance Hotel
  • Holiday Inn Los Angeles Gateway Hotel
  • Holiday Inn Los Angeles Gateway Torrance
  • Holiday Inn Los Angeles Gateway

You should know

  • Pool access available from 9:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.