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"Room was very clean. Beds were comfortable. I would recommend this hotel to a friend " More

By a verified traveler on Sat 07 Dec 2019

Hotel Description

3-star hotel near Ontario Mills Shopping Mall

In shopping district

Within 3 miles (5 km) of this hotel, you'll find Ontario Mills Shopping Mall and Ontario Convention Center. Toyota Arena and Benacare Medical Center are also within 3 miles (5 km).

Fitness center

A fitness center, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A computer station, luggage storage, and free newspapers are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 150 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free local calls, ironing boards, and desks.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Sep 27 - Sep 28

Standard Room, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Double Beds, Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Courtyard View (Wood Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds (Wood Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel d’Lins Ontario Airport ratings based on 18 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel d’Lins Ontario Airport

Everyone (7) Couples (2) Family (13)
2 out of 5

Posted by on Sep 19, 2020

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1 out of 5
They canceled my room due to over booking so I need you to refund my credit card I’m sure you had many people calling you yesterday due to overbooking

Posted by , from Ontario Ca on Sep 6, 2020

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5 out of 5
Room was very clean. Beds were comfortable. I would recommend this hotel to a friend

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 13, 2019 by managment

We are glad to learn that you enjoy your stay with us and your recommendation. We hope to see and serve you again in the near future. Happy Holidays Bonnie and team on behalf of Charles -General Manager

5 out of 5
Lovely stay. Very spacious room and comfortable beds. So clean! Would definitely stay there again. Quiet and peaceful and staff was wonderful. Great hot breakfast served as well.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 21, 2019 by Charles and Team

Thank you for staying with us and great reviews ! We will look forward to serving you even better, in the future. Sincerely,

4 out of 5
Breakfast was great …….. Room made up nicely each day …… hot coffee in lobby any time

Posted by , from New Castle DE on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by Charles / Hotel Manager

Thank you, Jimmy for your kind support and valued comments. With many facility upgrades, we look forward to welcoming you back, soon. Sincerely, Charles and Team

2 out of 5
I liked the easy access to the room. Did not like the room maintainance

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by Charles / Hotel Manager

Our apologies for the renovation work currently in progress. Thank you for your valued comments. We look forward to serving you better in the future, sincerely. Charles and Team

1 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Charles / Hotel Manager

Our sincere apologies for your disappointment. We look forward to serving you better in the future, as many facility upgrades and hotel enhancement is currently underway. Truly, Charles and Team

1 out of 5
The room wasn't clean and it smelled bad, the staff were very rude when I went to pick up some breakfast for my pregnant wife and take to her, but they were standing there like a check point and wouldn't let me to take the food anywhere, O think this is the most stupid policy I have ever come encounter with. Over all the experience was bad and I will never ever be back, I wanted to talk to a manager but wasn't there also.

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 11, 2019 by Charles / Hotel Manager

Thank you for your valued comments. Apart from authorized food consumption management, another important reason for ' no take out' of buffet is also for food safety to ensure best temperature and condition of food produced and presented. Sincerely, Charles and Team

5 out of 5
The property, the service, and the breakfast was excellent

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Charles / Hotel Manager

Thank you, Matos for staying with us and the great reviews ! Many facility upgrades are currently underway with our hotel enhancement project. Looking forward to serving you even better, sincerely. Charles and Team

2 out of 5
No door in the closet, duck tape on curtains. Bandaid on shower to cover who knows what. Noisy every night. They say no pets I sure heard dogs barking.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 27, 2019 by Charles / Hotel Manager

Would you mind letting us know, which room ? All attendants are inspecting to identify this specific location, but our apologies, as we are currently refurbishing the hotel. Licensed companion animals are of course, welcome. Sincerely, Charles and Team

About the Hotel d’Lins Ontario Airport

Location 3400 Shelby St., Ontario, CA 91764

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Fitness facilities
  • Spa tub
  • Swimming pool

Property Features

Hotel d’Lins Ontario Airport offers its guests a fitness center, a vending machine, and complimentary newspapers in the lobby. Event space at this hotel measures 750 square feet (70 square meters). A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel d’Lins Ontario Airport also features laundry facilities, ATM/banking services, and a television in a common area. Limited free parking is available on a first-come, first-served basis. This 3-star Ontario hotel is smoke free.

  • 150 guestrooms or units
  • 750 sq ft of conference space
  • 70 sq m of conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (3.4 km / 2.1 mi)
  • Train station: East Ontario Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Hotel d’Lins Ontario Airport offers 150 accommodations with irons/ironing boards and blackout drapes/curtains. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. This Ontario hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are available for USD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that guests staying 7 nights or more will be required to change rooms on the 7th day of the reservation.

Children 12 years old or younger receive free breakfast when using existing bedding.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 60 (subject to availability)
  • Crib (infant bed) fee: USD 10 per night
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus InnSuites
  • Best Western Plus InnSuites Hotel
  • Best Western Plus InnSuites Ontario Airport E
  • Best Western Plus InnSuites Ontario Airport E Hotel
  • Best Western Plus Innsuites Airpark Ontario Hotel And Suites
  • Best Western Plus Innsuites Airpark Ontario Hotel Ontario
  • Best Western Plus InnSuites E Hotel
  • Best Western Plus InnSuites E
  • Hotel d’Lins
  • Best Western Plus Ontario Hotel
  • d’Lins Ontario Airport
  • D’lins Ontario Airport Ontario
  • Hotel d’Lins Ontario Airport Hotel
  • Hotel d’Lins Ontario Airport Ontario
  • Hotel d’Lins Ontario Airport Hotel Ontario

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.