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4.0 out of 5

"nice design and feel to the property--breakfast is included in the morning :) " More

By a verified traveler on Thu 26 Sep 2019

Hotel Description

3.5-star hotel near Universal Studios Hollywood

In North Hollywood

Your stay at this NoHo Arts District hotel places you within 3 miles (5 km) of Universal Studios Hollywood and The Wizarding World of Harry Potter™. Warner Brothers Studio and CBS Studio Center are also within 3 miles (5 km).

Round-the-clock service

This hotel features free WiFi in public areas, concierge services, and self parking. There's a snack bar/deli and multilingual staff can provide around-the-clock assistance.

Free WiFi, refrigerators

The individually furnished guestrooms offer free WiFi and free long-distance calls. LED TVs come with digital channels, and other amenities include refrigerators and premium bedding.

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

THE LEXEN Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Room, 2 Queen Beds Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Preferred Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

NOHO Suite with Terrace, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lexen Hotel-North Hollywood Near Universal ratings based on 17 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lexen Hotel-North Hollywood Near Universal

Everyone (11) Couples (3) Family (2)
1 out of 5
1)Noise. Room was beside elevator and room isnt soundproofed enough. I was kept awake until 3 am. Had to change rooms 2)Forced wake up. Checkout isn’t until 11 am. Despite that, your cleaning staff started loudly knocking on my door at 9:15 am (and I only just got back to sleep at 4 am after room change). If we haven’t checked out, don’t knock on the door 3)Covid Protection. Your night staff (2 men) wasn’t wearing face masks in the lobby )I have photos); the highest traffic area of the hotel 4)Patrol your property. For safety I paid to park in your lot - but in the morning there were people drinking and filming social media videos in the lot. If you’re going to charge for parking, keep it secure

Posted by on Jan 16, 2021

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Comment from Hotel Management

Jan 20, 2021 by Guest Experience Team

Dear guest, We are very sorry to hear that you were so disappointed with your stay at our hotel. While it is somewhat discouraging, feedback such as yours is helpful as it enables us to improve upon our service. We apologize for the noise issues that marred a part of your stay with us, and we want you to know that we have taken all your observations on board and will review them in detail to make the necessary improvements for the satisfaction of future guests. We will also ensure that our night personnel and cleaning staff members are fully briefed on your comments and see to it that our staff members are more conscious of this moving forward. Thank you for considering our accommodation for your stay in North Hollywood and for taking the time to post your review. We appreciate both. Best Regards, Customer Care Team Lexen Hotel North Hollywood

4 out of 5

Posted by on Sep 8, 2020

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Comment from Hotel Management

Sep 10, 2020 by Front Desk Team

Thank you for your feedback.

4 out of 5

Posted by on Mar 19, 2020

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Comment from Hotel Management

Mar 20, 2020 by Customer Care Team

It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Customer Care Team

2 out of 5
Food was horrible! My pizza was undercooked and the cod was overcooked and hard. Food options was really bad. Not sure we'll stay again.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Customer Care Team

Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

4 out of 5
nice design and feel to the property--breakfast is included in the morning :)

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 26, 2019 by Customer Care Team

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

5 out of 5

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 22, 2019 by Customer Care Team

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

4 out of 5
Everything was clean and new. The room was very comfortable and the staff was great.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Customer Care Team

Dear guest, We are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

5 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 11, 2019 by Front Desk Team

Thank you for your feedback. We would love to welcome you again.

4 out of 5
The biggest upside was the room was quiet. There was a lot going on outside and once you closed the door, there was just a nice quiet room. The bathroom was well designed with nice touches. The bed felt a little old as it sagged a lot in the middle but that has to be my only negative.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Front Desk Team

Thank you for taking time writing us a review. We are pleased to hear you enjoyed quietness in our rooms. We apologize about your bad experienced with our bed. We will look into it. Thank you and hope to meet you again.

5 out of 5
The property is very clean and friendly. People upstairs were noisy.

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 7, 2019 by Front Desk Agent

Thank you very much for taking the time to give us a review. We are pleased to hear you enjoyed your overall stay and hope to see you back here soon

About the Lexen Hotel-North Hollywood Near Universal

Location 5268 North Tujunga Ave, North Hollywood, CA 91601

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at Lexen Hotel-North Hollywood Near Universal. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star North Hollywood hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • Built in 2018
  • Deli
  • 1 conference room
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Bob Hope Airport (BUR) (6.2 km / 3.8 mi)
  • Train station: Burbank Bob Hope Airport Station (5.4 km / 3.3 mi)
  • Metro station: North Hollywood Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Lexen Hotel-North Hollywood Near Universal offers 41 accommodations with safes and hair dryers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. This North Hollywood hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lexen Hotel-North Hollywood Universal Hotel
  • Lexen Hotel-North Universal Hotel
  • Lexen Hotel-North Hollywood Universal
  • Lexen Hotel-North Universal
  • Lexen Hollywood Near Universal
  • Lexen Hotel-North Hollywood Near Universal Hotel
  • Lexen Hotel-North Hollywood Near Universal North Hollywood
  • Lexen Hotel-North Hollywood Near Universal Hotel North Hollywood
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.