NoHo Arts District stay
A stay at this NoHo Arts District hotel places you within half a mile (1 km) of San Fernando Valley and 3 miles (5 km) of Warner Brothers Studio. Universal Studios Hollywood and Universal CityWalk are also within 6 miles (10 km).
Fitness center, terrace
A gym, self parking, and concierge services are featured at this hotel. WiFi in public areas is free. A terrace, a snack bar/deli, and luggage storage are also on offer.
Sep 21, 2023 by Customer Care Team
Dear Johanna, thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is valuable to us, as it helps us identify areas where we can improve our service. We regret the issues you faced with our front door and the difficulty it caused you. Our team is working to take care of this problem promptly to ensure a smoother experience for all our guests, especially those with special needs. We also apologize for the overwhelming air freshener and any discomfort it may have caused. We will reevaluate our use of scents in the lobby to create a more pleasant environment for all guests. Regarding the maid's visit, we understand your frustration and will review our housekeeping procedures to ensure that we are not disturbing guests unnecessarily. Lastly, we take your comments about loitering individuals seriously. Our priority is the safety and comfort of our guests, and we will work to prevent such situations in the future. We appreciate your feedback and hope you will consider giving us another chance to provide you with a more enjoyable stay in the future.Best Regards, Customer Care TeamLexen Hotel North Hollywood
Sep 20, 2023 by Customer Care Team
Dear Johanna, we sincerely apologize for the inconveniences you experienced during your stay at our hotel. Your feedback is important to us, and we take your comments seriously as we continuously strive to improve our guest experience. We regret that the front door was not functioning properly, causing you difficulties as a disabled person. We will handle this issue promptly to ensure it doesn't happen in the future. Additionally, we apologize for the strong air freshener scent in the lobby, and we will adjust the usage of air fresheners accordingly. We understand that being awakened by housekeeping can be frustrating, and we will ensure our staff is more considerate of our guests' sleep schedules in the future. Regarding breakfast and amenities, we apologize for any inconvenience you experienced. We will review our offerings and policies to make sure they align with our guests' expectations. Thank you for sharing your concerns, and we appreciate your patience and understanding. If you have any further comments or would like to discuss your stay in more detail, please don't hesitate to contact us directly. Best Regards, Customer Care TeamLexen Hotel North Hollywood
Sep 17, 2023 by Customer Service
We are sorry you didn't enjoy your stay. Thank you for your feedback.
Mar 6, 2023 by Customer Service
Thank you for your feedback. We are happy to hear you enjoyed our rooms during your stay and would love to welcome you in the future.
Aug 17, 2022 by Fron Desk Team
We appreciate your excellent feedback. We hope to see you on your next trip.
Sep 16, 2021 by Guest Experience Team
Hey there, Many thanks for the positive review. We are ecstatic to hear that your experience was pleasant. We are glad that you liked our accommodation and found our staff helpful. We also hope everything was in order and you had easy access to your essentials. We look forward to having you back many more times in the future. Best Regards, Customer Care Team Lexen Hotel North Hollywood
Jul 21, 2021 by Guest Experience Team
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you liked our accommodation, and it's nice to read that our location suited you. We also want you to know that we are located in the heart of North Hollywood and just minutes away from the globally renowned Universal Studios and within close proximity to attractions, restaurants, parks, colleges, and Burbank Hollywood Airport. We hope this information is helpful and we look forward to having you back soon for another pleasant stay during your next trip to the area. Best Regards, Customer Care Team Lexen Hotel North Hollywood
Jun 29, 2021 by Guest Experience Team
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team
Jun 11, 2021 by Guest Experience Team
Dear guest, We are always pleased to receive feedback from our visitors in relation to their stays with us, and we are delighted to know that you enjoyed your stay so much. We are glad that you found the room clean and spacious and the staff pleasant, helpful, professional, and accommodating, and it's nice to read that the shower was to your liking. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Best Regards, Customer Care Team Lexen Hotel North Hollywood
Mar 23, 2021 by Guest Experience Team
Dear guest, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found the room clean, and it's nice to read that the laminate flooring was to your liking. We are also pleased to hear that you had a quick and easy check-in experience, and we appreciate your kind words for our staff member, Ami. We apologize for the issue you describe with the shower water pressure, and we thank you for sharing your feedback with us as this allows us the opportunity to improve future guest satisfaction. We are happy to know that you will revisit us, and we hope to make the next stay just perfect for you. Best Regards, Customer Care Team Lexen Hotel North Hollywood
The following facilities or services will be unavailable from February 22 2023 to January 1 2025 (dates subject to change):
There's a snack bar/deli on site. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at Lexen Hotel North Hollywood. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star North Hollywood hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Lexen Hotel North Hollywood offers 41 accommodations with safes and hair dryers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium digital channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.