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"Very clean and comfortable rooms. Staff was friendly and hotel shuttle was prompt and good experience. " More

By a verified traveler on Sat 24 Jun 2017

Hotel Description

3.5-star hotel near Citizens Business Bank Arena

Close to airport

Within 3 miles (5 km) of this Ontario hotel, you'll find Citizens Business Bank Arena and Ontario Mills Shopping Mall. Also, Ontario Convention Center is within 3 miles (5 km) and Chaffey College is within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the spa tub and perks like free self parking and a free shopping center shuttle.

Free WiFi, flat-screen TVs

The 309 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Feb 9 - Feb 10

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ontario Airport Hotel & Conference Center ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ontario Airport Hotel & Conference Center

Everyone (12) Couples (1) Family (3)
5 out of 5
Nice and clean. Food at breakfast was never hot enough.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 28, 2019 by Stephanie

Dear Valued Guest, Thank you very much for the five-star review. It is wonderful to hear you enjoyed your stay, including the cleanliness of the hotel, and we appreciate you taking the time to provide feedback. We hope to welcome you back again soon! Sincerely, Stephanie Goss Front Office Manager

4 out of 5

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 4, 2019 by Stephanie

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Front Office Manager

5 out of 5
The staff was incredibly nice, checking in was very easy. There was lot of parking and it was free which was great. It was quite clean it was nice and quiet. The only downside is they don’t accept the 100$ deposit in cash. Other than that everything was great I would recommend it and stay again

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 6, 2019 by Stephanie

Dear Valued Guest, Thank you very much for the five-star review. It is wonderful to hear you enjoyed your stay, including the friendliness of our staff and cleanliness of our hotel. Your recommendation means a lot to myself and my team. We look forward to another opportunity to welcome you as our guest! Sincerely, Stephanie Goss Front Office Manager

2 out of 5
LACK OF TISSUE AND OTHER USEFULL ITEMS. ROOM HAD A JOINING ROOM SEPERATED BY A SECURE DOOR HOWEVER THE DOOR WAS SO THIN THAT CONVERSATIONS FROM THAT ROOM WERE EASILY HEARD AND WERE ANOYING.

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 20, 2019 by Stephanie

Dear Valued Guest, Thank you for taking the time to share your feedback. I would like to apologize for the noise you encountered during your stay. This negatively affected your time with us- for this I truly apologize. We hope you will allow us another opportunity to welcome you as our guest and show you how great this hotel can truly be. Sincerely, Stephanie Goss Front Office Manager

2 out of 5
Very noisy. Staff enterrd room with out knocking and i was naked

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 26, 2019 by Stephanie

Dear Valued Guest, Thank you for your review. I was disappointed to hear of your poor experience during your time with us, especially in regards to the issues encountered with our staff. Please accept my sincere apologies that your stay did not live up to our standards. We hope you will allow us another opportunity to welcome you back and better serve you in the near future. Sincerely, Stephanie Goss Front Office Manager

5 out of 5
Pros, rooms were spacious and clean, cons, street outside is busy and very noisy til late hours

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 24, 2019 by Stephanie

Dear Valued Guest, Thank you for your review. We truly value all of the feedback we receive from each of our guests. We are happy to hear you enjoyed your stay with us, and hope to welcome you back again soon! Sincerely, Stephanie Goss Front Office Manager

4 out of 5
Clean but amenities were not all there. Hotel information booklet looked like it had been there for a long time - was in need of being replaced.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by Ian

Dear Guest, Thank you for choosing to stay with us and for taking the time to review your experience here at the Ontario Airport Hotel. I will notify Housekeeping regarding the status of your room directory. Thank you for letting us know, and we hope to welcome you back again soon! Sincerely, Ian Asmundson Assistant Director of Operations

4 out of 5

Posted by on Feb 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Stephanie

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. It was a pleasure to have you as our guest, and we hope to welcome you back again soon! Sincerely, Stephanie Goss Assistant Front Office Manager

4 out of 5

Ontario Airport

Very clean and comfortable rooms. Staff was friendly and hotel shuttle was prompt and good experience.

Posted by on Jun 24, 2017

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Comment from Hotel Management

Jun 26, 2017 by Ian

Dear Valued Guest: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager

5 out of 5
Pros: Again, I would say the staff first, and the hotel room second. Extremely accommodating and large. The food, and hold on to your wallet, is excellent!
Cons: In room coffee service could use improving...I do not drink coffee or tea, but would love instant hot chocolate.
This is a very nice, comfortable hotel, but I found the staff to be very accommodating, friendly and professional. Every employee is friendly and helpful, especially Emet, one of the shuttle drivers. This hotel is very accommodating. I stay with a service dog. There is a doggie park right outside my door which makes it extremely nice. I would highly recommend this location for any type of traveler for any reason! Lastly, but definitely not least, the gift store is convenient, well stocked for all wants and needs, and the owner is very friendly!!!!!!!!!!!!!!!!!!!!!

Posted by , from Ontario, California on Apr 8, 2017

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Comment from Hotel Management

Apr 10, 2017 by Ian

Dear Debbie and Cody: Thank you for choosing to stay with us, and I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know Emit will be very grateful for your recognition of his assistance to you. Thank you again and we look forward to your return. Sincerely, Ian Asmundson Front Office Manager

About the Ontario Airport Hotel & Conference Center

Location 700 N Haven Ave, Ontario, CA 91764

Property Features

Ontario Airport Hotel & Conference Center offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Ontario Airport Hotel & Conference Center. A roundtrip airport shuttle (available on request) and a shopping center shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Ontario hotel.

  • 1 building
  • 309 guestrooms or units
  • 10 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (3.2 km / 2 mi)
  • Train station: East Ontario Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ontario Airport Hotel & Conference Center offers 309 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Mr. J - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Airport shuttle service is available on request from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 4:30 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • .195 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 for adults and USD 6.00 for children (approximately)
  • Late check-out fee: USD 65.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ontario Airport
  • Ontario Airport Hotel
  • Marriott Ontario
  • Ontario Marriott
  • Radisson Ontario Airport Hotel Ontario
  • Hotel Ontario Airport Hotel & Conference Center Ontario
  • Ontario Ontario Airport Hotel & Conference Center Hotel
  • Hotel Ontario Airport Hotel & Conference Center
  • Ontario Airport Hotel & Conference Center Ontario
  • Ontario Airport Hotel
  • Ontario Airport Hotel Conference Center
  • Ontario & Conference Center
  • Ontario & Conference Center
  • Ontario Airport Hotel & Conference Center Hotel
  • Ontario Airport Hotel & Conference Center Ontario
  • Ontario Airport Hotel & Conference Center Hotel Ontario

You should know

  • Ontario Airport Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.