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4.3 out of 5

"We had a short, one-night stay. Check-in was a breeze upon arrival. Our room was tidy but I did notice a couple of things. The toilet seat was crooked ... " More

By a verified traveler on Fri 02 Jul 2021

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Hotel Description

Hotel near Louisville Zoo in Louisville

Bashford Manor stay

Your stay at this Bashford Manor hotel places you within 3 miles (5 km) of Louisville Zoo and Louisville Mega Cavern. Kentucky Exposition Center and University of Louisville are also within 6 miles (10 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the 24-hour business center, express check-in, and conference space. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Jul 26 - Jul 27

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Louisville Airport Expo Center, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Louisville Airport Expo Center, an IHG Hotel

Everyone (5) Couples (2) Business (1) Family (11)
4 out of 5

Posted by on Oct 10, 2021

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3 out of 5
We had a short, one-night stay. Check-in was a breeze upon arrival. Our room was tidy but I did notice a couple of things. The toilet seat was crooked. Everytime you sat down, it would shift like it would fall off. I didn't report it because we were only staying one night. I also noticed the toiletries in the bathroom were already used. Again, I brought my own so it wasn't a deal breaker. Overall, I feel satisfied with our stay. I didn't expect to be dazzled by the room.

Posted by on Jul 2, 2021

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2 out of 5
Hotel is dirty. Elevator doesn’t work. Staff is bored and disinterested. Food is poor quality. No milk or oatmeal. Don’t stay here

Posted by on Jun 27, 2021

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5 out of 5
Rooms were clean, lobby clean. Would stay here again!

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 5, 2021 by Charles

Thank you very much for your review and we look forward to seeing you again very soon.

5 out of 5

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 24, 2020 by Charles

Thank you for your amazing rating!

3 out of 5
Hotel itself is clean and well maintained but the day I was staying there they didn’t have hot water for shower and water pressure is low. The front did says that they’re working on the water and will only last for couple hours but it lasted throughout the time I stayed there. I ended up taking cold shower early in the morning before I checkout.

Posted by , from Anaheim,CA on Aug 6, 2020

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Comment from Hotel Management

Aug 6, 2020 by Charles

We appreciate you being a guest with us and letting us know about your stay. We are very sorry that there was an unforeseen issue with our water or repair company worked through the night and next day to get us up and running again. We are very sorry for any and all inconveniences.

5 out of 5
The associate who checked us in was the most efficient worker I have seen in many moons at any hotel. She set the tone, the rest of this quick visit went great. very happy!

Posted by on Feb 4, 2020

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4 out of 5
Good location. Usually clean. Nice pool. Clean grounds.

Posted by on Sep 19, 2019

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4 out of 5
I thought the bathroom was small. Hard to get in and close the door behind you. Just a bit of a tight space.

Posted by on Sep 15, 2019

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5 out of 5
The property was great and the service was excellent. I would definitely stay here again.

Posted by on Sep 4, 2019

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About the Holiday Inn Express Louisville Airport Expo Center, an IHG Hotel

Location 1921 Bishop Ln, Louisville, KY 40218

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

The following facilities are closed on Thursday:

  • Outdoor pool

Property Features

WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. Event space at this hotel measures 2579 square feet (240 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Louisville Airport Expo Center, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Express Louisville Airport Expo Center, an IHG Hotel was completed in October 2016. This Louisville hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 4 levels
  • 2579 sq ft of conference space
  • 240 sq m of conference space
  • Built in 2002
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Holiday Inn Express Louisville Airport Expo Center, an IHG Hotel offers 150 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Airport East Expo Center
  • Best Western East Expo Center
  • Best Western East Expo Center Hotel
  • Best Western East Expo Center Hotel Airport
  • Best Western Expo
  • Crowne Plaza Hotel Louisville-Airport Ky Expo Louisville
  • Louisville Airport Expo Center
  • Holiday Express Louisville Airport Expo Center
  • Holiday Inn Express Louisville Airport Expo Center Hotel
  • Holiday Inn Express Expo Center Hotel
  • Holiday Inn Express Expo Center
  • Louisville Airport Expo Center Hotel
  • Holiday Inn Express Louisville Airport Expo Center

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.