"Stayed in a room with a king bed and couch. Made for plenty of room. Especially loved the rolling table - moved it close to the couch for eating del ... " More
City center stay
Your stay at this Prestonia hotel places you within 2 miles (3 km) of Kentucky Exposition Center and Freedom Hall. Kentucky Kingdom and Louisville Zoo are also within 3 miles (5 km).
Free perks
This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Guests will appreciate freebies like buffet breakfast and free self parking.
Free WiFi, comfy beds
The 97 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, MP3 docks, and flat-screen TVs with cable channels.
Jan 10, 2022 by Naresh Krishnani
Dear Jessica It was pleasure hosting you at SureStay Plus by Best Western Louisville Airport Expo. Thank you for this review from your recent stay. I and the staff are delighted to see this. I am glad that you liked our hotel location, breakfast offering, guest room and superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us. Sincerely
Feb 24, 2020 by Naresh Krishnani
Thank you for this review and 5 on 5 rating from your recent stay with us. It is greatly appreciated. I am delighted that you liked our renovated lobby, guest room and superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us
Feb 24, 2020 by Naresh Krishnani
Thank you for this review and 5 on 5 rating from your recent stay with us. It is greatly appreciated. I am delighted that you liked our renovated lobby, guest room and superior customer service. We hope to see you again in the future. You had choices of hotel and I am thankful that you chose us
May 13, 2019 by Naresh Krishnani
Dear Guest Thank you for staying at SureStay Plus Louisville Airport & Expo. We appreciate you rating us 4 on 5. It will surely help boost staff morale. Please let us know what we can do better to earn that five star rating. You had a choice of hotels and I am thankful you chose us. Do give us another opportunity to serve you in future. Sincerely
May 13, 2019 by Naresh Krishnani
Dear Guest Thank you for staying at SureStay Plus Louisville Airport & Expo. We appreciate you rating us 4 on 5, it will surely help boost staff morale. Please let us know what we can do better to earn that five star rating. You had a choice of hotels and I am thankful you chose us. We are about halfway done with our renovation and new rooms are online. Do give us another opportunity to serve you. Sincerely
Apr 19, 2019 by Naresh Krishnani
Dear Guest Thank you for staying at SureStay Plus Louisville Airport & Expo. We appreciate you taking time to rate us 4 out of 5. You had choice of hotels but I am thankful you chose us. Should your travel plans bring you back to Louisville, we will love to host you again. Sincerely
Mar 31, 2019 by Naresh Krishnani
Dear Guest Thank you for staying at SureStay Plus Louisville Airport. I apologize for the inconvenience caused and would like to discuss it with you. Our focus has been clean and maintenance free rooms along with top notch service and I am sorry we did not meet your expectations. You had choices of hotels and you selected us. I am truly thankful for this. Given an opportunity we would like to make it right for you. Sincerely Naresh Krishnani
Jul 10, 2017 by Terri S
Dear Anonymous, Thank you for staying with us and fir your kind review. We appreciate your sharing your experience and want you to know I will pass the concerns of the handicap parking along to upper management for review. Sincerely, Terri S
Due to COVID-19, this property’s food and beverage options may be limited.
SureStay Plus by Best Western Louisville Airport Expo offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 1400 square feet (130 square meters) and includes conference space. The business-friendly SureStay Plus by Best Western Louisville Airport Expo also features a vending machine, coffee/tea in a common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This Louisville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
SureStay Plus by Best Western Louisville Airport Expo offers 97 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.