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4.0 out of 5

"We reserved a room with 2 queens but got doubles instead. We had 3 people in the room but were only given 2 towels and never received more even after ... " More

By a verified traveler on Tue 29 Jun 2021

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Hotel Description

3-star hotel near Graceland

Close to airport

You'll be within 3 miles (5 km) of Graceland and 6 miles (10 km) of Methodist South Hospital with a stay here. Stax Museum of American Soul Music and CCHS Orange Mound Health Center are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the seasonal outdoor pool and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$130* Per night/room Jul 18 - Jul 19

Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Courtyard by Marriott Memphis Airport ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Memphis Airport

Everyone (18) Couples (2) Family (6)
2 out of 5
Although the room itself was pleasant enough and "clean" enough, the property is dirty dirty dirty!! Filthy stains all over the hallway floors, broken light globes at the outdoor sitting area, seating in outdoor area falling apart w/ no cushions, dust and dirt everywhere, weeds growing out of the stone landscape and the weed tarp is bunched up out and away from the earth and stones! I feel the "manager" on duty is more interested in flaunting herself and her long blond hair, rather than observing what actually is occurring on her property. The young lady who checked me in was rude at best. I do not wish to get anyone in trouble, but I believe she does not possess the proper skills for her position with the hotel. She was flustered and annoyed and very sharp tongued with me when I requested assistance with changing my room location, as well as upon first greeting at my check-in. The receptionist sets the pace & mood for a TRAVELER'S experience and in this Courtyard by Marriott this is NOT the case. I had a third occasion to interact with her and again, she appeared flustered and annoyed with a co-worker, which reflected on her attention towards me. I think she can do the job, but she absolutely requires much better training in order to meet the incoming travelers needs. As for the filthy carpets and outdoor areas....well Marriott...get on the stick and get your maintenance people on the job and clean up the damn place! This was not worth $170/nite....no way! no how!

Posted by , from B on Jun 4, 2022

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Comment from Hotel Management

Jun 27, 2022 by Max

Thank you for taking the time to provide feedback on your stay. We sincerely apologize for any issues you had and are working diligently to improve our service as well as our renovation.

5 out of 5

Posted by on Sep 29, 2021

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1 out of 5
Nothing

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 13, 2021 by Patrick

Thank you for taking the time to tell us about your recent stay. We hope you will choose to be our guest again the next time your travels bring you to Memphis.

3 out of 5
We reserved a room with 2 queens but got doubles instead. We had 3 people in the room but were only given 2 towels and never received more even after we asked. We stayed 2 nights and the room was never cleaned. The attendant at the front desk seemed impatient when we asked about billing details.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 1, 2021 by Patrick

Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.

5 out of 5

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 26, 2021 by Patrick

Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 13, 2021 by Patrick

Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.

4 out of 5
Stayed for one night. Room was clean and nice.

Posted by on May 29, 2021

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Comment from Hotel Management

May 29, 2021 by Patrick

Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again.

5 out of 5

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 4, 2021 by Patrick

Thank you for taking the time to tell us about your recent stay. We hope the next time your travels bring you to Memphis you will choose to be our guest again!

5 out of 5

Posted by on Oct 26, 2020

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5 out of 5
Everyone was very friendly! Room was very clean! We would stay here again!

Posted by on Jan 5, 2020

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About the Courtyard by Marriott Memphis Airport

Location 1780 Nonconnah Blvd, Memphis, TN 38132

Renovations + Closures

The property will be renovating from June 6 2022 to November 30 2022 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Courtyard by Marriott Memphis Airport offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A library, a terrace, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Memphis Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3-star Memphis hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Courtyard by Marriott Memphis Airport offers 157 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 20.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Hotel Memphis Airport
  • Courtyard Marriott Memphis Airport Hotel
  • Memphis Airport Courtyard
  • Courtyard By Marriott Memphis Airport Hotel Memphis
  • Memphis Courtyard
  • Courtyard Memphis Airport Hotel
  • Courtyard Marriott Memphis Airport
  • Courtyard By Marriott Memphis
  • Courtyard by Marriott Memphis Airport Hotel
  • Courtyard by Marriott Memphis Airport Memphis
  • Courtyard by Marriott Memphis Airport Hotel Memphis

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.