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Hilton Franklin Cool Springs

4-star property
601 Corporate Centre Drive, Franklin, TN 1-855-201-7819
4.5 out of 5
Wonderful!
See all 16 travelocity Reviews

"Awesome Hotel and Location. " More

By a verified traveler on Tue 13 Sep 2022

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Hotel Description

4-star hotel near CoolSprings Galleria

In suburbs

Within 2 miles (3 km) of this Franklin hotel, you'll find CoolSprings Galleria and Aspen Grove Park. Iasis Health Care and Saint Thomas Medical Partners are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$152* Per night/room Apr 6 - Apr 7

ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Franklin Cool Springs ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Franklin Cool Springs

Everyone (6) Couples (5) Family (5)
5 out of 5
Awesome Hotel and Location.

Posted by on Sep 13, 2022

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Comment from Hotel Management

Sep 17, 2022 by Mich

Thank you Mr. Dale for your wonderful feedback! It will be our pleasure to have you back on property in the future.

5 out of 5
Elegant, convenient, great service.

Posted by on Sep 4, 2022

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Comment from Hotel Management

Sep 5, 2022 by jmoon1

Thank you for the 5* review!

5 out of 5

Posted by on Sep 3, 2022

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5 out of 5
Beautiful property

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 22, 2022 by jmoon1

Thank you for the 5* review

5 out of 5
Great pool and the decor is top notch. Clean and comfortable rooms. The view from the floor to ceiling windows is amazing.

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 17, 2021 by mckenzydejaynes1

Thank you for the great review!

5 out of 5
Easy to get to off interstate.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 14, 2021 by Mckenzydejaynes1

Thank you for the review!

5 out of 5

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 21, 2021 by jmoon1

Thank you for staying with us and for the great rating!

5 out of 5
New place & very clean . Beds sleep great ! Covid thing is still going on but it didnt dampened our stay . I would stay again !! I give it 5 Stars ⭐️.

Posted by , from Meridian , MS on Aug 6, 2020

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Comment from Hotel Management

Aug 8, 2020 by jmoon1

Thank you for choosing us as your home away from home and Thank you for your loyalty as Hilton Honors member! We look forward to welcoming you back in not so distant future.

5 out of 5
The property is in great location and well designed facility. We especially loved the lounge area on 8th floor...beautiful sights and exceptional service...we will be back

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 18, 2020 by jmoon1

Thank you for choosing Hilton Franklin Cool Springs for your recent lodging needs. We are happy you enjoyed your stay with us. We look forward to welcoming you back.

5 out of 5
We LOVED our stay here. The hotel design was gorgeous. The staff was friendly. We enjoyed a wonderful dinner at the the hotel as well as breakfast. The gym facilities were very nice as well. We will definitely be back!

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by jmoon1

Thank you for your 5* review!

About the Hilton Franklin Cool Springs

Location 601 Corporate Centre Drive, Franklin, TN 37067

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 2 to April 1:

  • Swimming pool

Property Features

Hilton Franklin Cool Springs offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. The business-friendly Hilton Franklin Cool Springs also features a terrace, a fireplace in the lobby, and dry cleaning/laundry services. A free area shuttle within 3 miles is available. Self parking is free. This 4-star Franklin hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 8 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking

Room Amenities

Hilton Franklin Cool Springs offers 244 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Franklin hotel provides wired and wireless Internet access (WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

HARTH - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00–17.00 for adults, and USD 8.00–12.00 for children
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Franklin Cool Springs Hotel
  • Hilton Cool Springs Hotel
  • Hilton Cool Springs
  • Hilton Franklin/Cool Springs TN
  • Hilton Franklin Cool Springs Hotel
  • Hilton Franklin Cool Springs Franklin
  • Hilton Franklin Cool Springs Hotel Franklin

You should know

  • The seasonal pool will open April 01 and close October 01.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.