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Hotel Description

4-star hotel near CoolSprings Galleria

In suburbs

Within 2 miles (3 km) of this Franklin hotel, you'll find CoolSprings Galleria and Aspen Grove Park. Goofballs Family Fun Center and The Factory are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a grocery/convenience store are also offered.

Comfy beds, WiFi

The 244 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and room service.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$127* Per night/room Jan 26 - Jan 27

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Franklin Cool Springs ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Franklin Cool Springs

Everyone (3) Couples (3)
5 out of 5
We LOVED our stay here. The hotel design was gorgeous. The staff was friendly. We enjoyed a wonderful dinner at the the hotel as well as breakfast. The gym facilities were very nice as well. We will definitely be back!

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by jmoon1

Thank you for your 5* review!

5 out of 5
Easy to find. Clean and friendly service. Starbucks coffee was offered on the property as well.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Rick

Thank you for choosing to stay with us! Please come visit us again in the near future! Sincerely, Rick Morgan Assistant Front Office Manager

1 out of 5
I called the hotel at 7 AM to ask if I could possibly check in at 2 PM instead of 3. They said sure, no problem. I traveled 4 1/2 hours to the hotel. They had no rooms available and told me to come back at 3. When I came back at three they still had no rooms available even though that was supposed to be the normal check in time. When I threatened to go stay someplace else a room “magically” became available. I ordered some coffee from room service and it never showed up. The bald guy at the front desk was very rude and tried to charge me $27 for 2 cups of coffee that I never received. This was one of the worst hotel experiences I’ve ever had. Don’t waste your money on this place!!!

Posted by on Sep 15, 2019

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2 out of 5

Posted by on Aug 29, 2019

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Comment from Hotel Management

Oct 4, 2019 by jmoon1

We are so sorry you were not satisfied with stay at our hotel. Please, let us know if there is anything we can do to Make It Right.

4 out of 5
We loved the hotel itself staff was a little unfriendly to start with but in the end I would definitely stay there again for the price ! The hotel was very very clean

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by jmoon1

Thank you for choosing Hilton Franklin Cool Springs for your recent stay. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again

5 out of 5
It was new! I need not like cost of the breakfast!

Posted by on May 26, 2019

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Comment from Hotel Management

May 26, 2019 by Cassandra L. Assistant Front Office Manager

Thank you for your review, we appreciate your feedback and would hope to see you again in the near future!

5 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 2, 2019 by Jake

Thank you so much for choosing to stay with us! I'm so happy to hear that you enjoyed your stay. We pride ourselves are bringing the Hilton brand hospitality to all of our guests, we hope you will choose to stay with us again in the future.

About the Hilton Franklin Cool Springs

Location 601 Corporate Centre Drive, Franklin, TN 37067

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 4576 square feet (425 square meters) and includes conference space. A 24-hour fitness center, a terrace, and concierge services are also featured at the business-friendly Hilton Franklin Cool Springs. Free self parking is available. This 4-star Franklin hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 8 levels
  • 4576 sq ft of conference space
  • 425 sq m of conference space
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nashville, TN (BNA-Nashville Intl.) (32.3 km / 20.1 mi)
  • Parking: Free self parking

Room Amenities

Hilton Franklin Cool Springs offers 244 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Franklin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

HARTH - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector and a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 17.00 for adults, USD 8.00 and USD 12.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Franklin Cool Springs Hotel
  • Hilton Cool Springs Hotel
  • Hilton Cool Springs
  • Hilton Franklin/Cool Springs TN
  • Hilton Franklin Cool Springs Hotel
  • Hilton Franklin Cool Springs Franklin
  • Hilton Franklin Cool Springs Hotel Franklin

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.