Within 2 miles (3 km) of this Franklin hotel, you'll find CoolSprings Galleria and Aspen Grove Park. Iasis Health Care and Saint Thomas Medical Partners are also within 3 miles (5 km).
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.
Comfy beds, WiFi
The 244 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, wired Internet, and flat-screen TVs with cable channels.
Apr 21, 2021 by jmoon1
Thank you for staying with us and for the great rating!
Aug 8, 2020 by jmoon1
Thank you for choosing us as your home away from home and Thank you for your loyalty as Hilton Honors member! We look forward to welcoming you back in not so distant future.
Feb 18, 2020 by jmoon1
Thank you for choosing Hilton Franklin Cool Springs for your recent lodging needs. We are happy you enjoyed your stay with us. We look forward to welcoming you back.
Nov 18, 2019 by jmoon1
Thank you for your 5* review!
Oct 22, 2019 by Rick
Thank you for choosing to stay with us! Please come visit us again in the near future! Sincerely, Rick Morgan Assistant Front Office Manager
Oct 4, 2019 by jmoon1
We are so sorry you were not satisfied with stay at our hotel. Please, let us know if there is anything we can do to Make It Right.
Jul 22, 2019 by jmoon1
Thank you for choosing Hilton Franklin Cool Springs for your recent stay. We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again
May 26, 2019 by Cassandra L. Assistant Front Office Manager
Thank you for your review, we appreciate your feedback and would hope to see you again in the near future!
Apr 2, 2019 by Jake
Thank you so much for choosing to stay with us! I'm so happy to hear that you enjoyed your stay. We pride ourselves are bringing the Hilton brand hospitality to all of our guests, we hope you will choose to stay with us again in the future.
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Hilton Franklin Cool Springs offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 4576 square feet (425 square meters) and includes conference space. The business-friendly Hilton Franklin Cool Springs also features a terrace, concierge services, and a fireplace in the lobby. Self parking is free. This 4-star Franklin hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Hilton Franklin Cool Springs offers 244 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Franklin hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.
HARTH - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.