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4.6 out of 5

"The hotel is adjacent to historic venues which being ultra clean and modern. The management is friendly and efficient, so much so that we have stayed ... " More

By a verified traveler on Thu 26 Oct 2023

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Hotel Description

3-star hotel near CoolSprings Galleria

In historical district

At this Franklin hotel, you'll be within half a mile (1 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Brentwood Library are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

aloft, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$112* Per night/room Mar 31 - Apr 1

aloft, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Nashville Franklin ratings based on 20 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Nashville Franklin

Everyone (11) Couples (4) Family (3)
5 out of 5
The hotel is adjacent to historic venues which being ultra clean and modern. The management is friendly and efficient, so much so that we have stayed in this particular hotel at least six times in the last few years.

Posted by on Oct 26, 2023

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Comment from Hotel Management

Oct 27, 2023 by Owner

Heather, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

2 out of 5
I didnt like aloft taking $50 exra dollars from me saying It was a deposit on the room bit never returning it. Just $50 but its the the principle of it that concerns me.

Posted by on Oct 4, 2023

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Comment from Hotel Management

Oct 6, 2023 by Owner

Thank you for taking the time to review us, Darren. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

5 out of 5

Posted by on Aug 6, 2023

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Comment from Hotel Management

Aug 28, 2023 by Owner

Laura, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

5 out of 5

Posted by , from OWENS CROSS ROADS on May 7, 2023

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Comment from Hotel Management

May 29, 2023 by Owner

Mistie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

5 out of 5

Posted by on Feb 2, 2023

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Comment from Hotel Management

Mar 6, 2023 by Owner

Kathryn, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

5 out of 5

Posted by on Jul 3, 2022

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5 out of 5
Super nice

Posted by , from BROOKFIELD on Oct 17, 2021

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Comment from Hotel Management

Oct 24, 2021 by Marjorie

Thank you for choosing Aloft. We appreciate your business!

5 out of 5
Convenient to mall, interstate and venues I was visiting while in town. The entertainment in the evening was great, service by staff was extremely professional. Highly recommend if you are in the Spring Hill/Franklin area!

Posted by on Sep 29, 2021

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Comment from Hotel Management

Sep 29, 2021 by Owner

Thank you for sharing your experience, Christine. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

1 out of 5
We could not stay because the hotel overbooked. Horrible customer service. We did get our next hotel room reimbursed

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 28, 2021 by Marjorie

We're sorry to learn you were unhappy with this. Please let us know how we may have improved to prevent any reoccurrence to issues within our control.

5 out of 5
Everyone was super friendly and helpful, the room was so nice and modern!!! Excellent in every way!!!

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 22, 2021 by Dan

Thank you so much for your candor and we are so happy to hear you enjoyed your stay. Please keep us in mind during future travels to the area!

About the Aloft Nashville Franklin

Location 7109 S Springs Dr, Franklin, TN 37067

Property Features

Aloft Nashville Franklin offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly Aloft Nashville Franklin also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Franklin hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • Built in 2008
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aloft Nashville Franklin offers 143 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

WXYZ Lounge - This bar serves light fare only.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 for adults and USD 10.00 for children
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • aloft Nashville-Cool Springs
  • aloft Nashville-Cool Springs Franklin
  • aloft Nashville-Cool Springs Hotel
  • aloft Nashville-Cool Springs Hotel Franklin
  • Nashville-Cool Springs
  • Aloft Hotel Franklin
  • Aloft Nashville - Cool Springs Hotel Franklin
  • Aloft Nashville Franklin Hotel
  • Aloft Hotel Franklin
  • aloft Nashville Cool Springs

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.