"The hotel is located near everything. I will definitely be staying again. " More
Near the airport
You'll find Lichterman Nature Center and Audubon Park within 3 miles (5 km) of this hotel. Dixon Gallery and Gardens and Memphis Botanic Gardens- Hardin Hall are also within 6 miles (10 km).
Renovated in 2019
This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.
Sep 7, 2020 by Rjordan
Thank you for your 4 star rating. We appreciate your business and hope you will visit us again, if you are ever traveling back to Memphis.
Aug 28, 2019 by Rjordan
Thanks so much William for your AWESOME review! We appreciate your business so very much and please do visit us again, if you are ever in Memphis. Thanks again! Robin Jordan Director of Sales
May 18, 2019 by Rjordan
Thanks for the 5 star review and we appreciate your business so very much. Thanks again! Robin Jordan Director of Sales
Feb 15, 2019 by Rjordan
Thanks so much for feedback and I am sorry you had issues with the newly renovated sleeping room. I have passed all your comments over to the GM and Front Desk Manager. Thanks again for your survey and we appreciate your business! Robin Jordan Director of Sales
Dec 30, 2018 by Rjordan
WOW! Thanks so much for your customer review. We loved all your feedback and hope you visit us again in Memphis. Thanks again for your comments and we appreciate your business! Safe Travels! Robin Jordan Director of Sales
Aug 3, 2017 by Amy Burns, Sales Coordinator
Chrystal, Thank you so much for taking the time to give us some very valuable feedback. We are so glad you found the room clean and comfortable, and I will let our housekeeping staff know of the issues you encountered in your room. I am very sorry you had a bad experience at River Oaks, and I'll be sure to relay your comments to them, but they are a separate entity from the hotel. Again, we are glad to see that overall you enjoyed yourself, and we do hope that you stay with us again next time you're in Memphis!
Jul 5, 2017 by Amy Burns, Sales Coordinator
Valued Guest, Thank you so much for taking the time to give us a great review! We are so glad that you enjoyed your stay with us! While we are not downtown, we do enjoy being in the center of all of the great attractions our city has to offer. Again, thank you for staying with us, and we hope you choose us again next time you're in Memphis!
The following facilities will be closed during January, February, March, April, November, and December:
Four Points by Sheraton Memphis East offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1250 square feet (113 square meters) and includes conference space. The business-friendly Four Points by Sheraton Memphis East also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. A complete renovation of Four Points by Sheraton Memphis East was completed in June 2019. This 3-star Memphis hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Free self parking , Free RV, bus, truck parking
Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
The Cafe - This café serves breakfast only. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.