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4.4 out of 5

"Some items in room were broken and in need of repair. Made the beautiful room look older. Bathroom lock on door busted Tub faucet or shower head loos ... " More

By a verified traveler on Mon 05 Oct 2020

Hotel Description

3-star hotel in White Station

In shopping district

Your stay at this White Station hotel places you within 3 miles (5 km) of Lichterman Nature Center and Opera Memphis. Baptist Restorative Care Hospital and Baptist Memorial Medical Grp Hsptlsts are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like buffet breakfast and an area shuttle.

Sofa beds, WiFi

The 128 guestrooms feature comforts like premium bedding and down comforters, while sitting areas and refrigerators offer the conveniences of home. Other amenities include sofa beds, WiFi, and flat-screen TVs with DVD players.

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$85* Per night/room Oct 25 - Oct 26

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Memphis Primacy Park ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Memphis Primacy Park

Everyone (7) Couples (1)
4 out of 5
Some items in room were broken and in need of repair. Made the beautiful room look older. Bathroom lock on door busted Tub faucet or shower head loose Hole in blackout shade

Posted by on Oct 5, 2020

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Comment from Hotel Management

Oct 5, 2020 by DOS

Thank you for taking the time to take a the survey. We apologize for the inconvenience. We hope that if given the chance again that you will have a better experience.

5 out of 5

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 14, 2019 by Alyse

Thank you for taking the survey.

5 out of 5
The staff was super friendly and helpful. We enjoyed our stay!

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 12, 2019 by Alyse

Thank you for taking the time to leave a review. I am so pleased you enjoyed your stay. I hope that when you come to Memphis again we will be your first choice.

4 out of 5
Love the breakfast and the rooms were nice. Customer service was great

Posted by on Mar 19, 2019

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5 out of 5
Very nice staff. Rooms are very comfortable. Great location next to shopping and many BBQ restaurants. Only 10-12 minutes to downtown Memphis. Continental breakfast In the morning is fantastic.

Posted by , from Cincinnati, Ohio on Sep 6, 2018

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5 out of 5

My hotel stay

The hotel was very clean. The hotel staff was very professional and friendly.

Posted by , from Memphis Tn on Nov 27, 2017

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4 out of 5
The front desk staff were very friendly. However, I am annoyed that this one sentence doesn't seem to be enough to satisfy the survey and I'm required to add more with the following saying,"Oops! Please add a bit more to your review." Seriously!?!

Posted by on Aug 22, 2017

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4 out of 5

Nice Hotel close to highway

My stay was work related, but I enjoyed my evenings relaxing in my room. Very quite with great parking. I really enjoyed not having to pay for breakfast because the hotel provided a great spread. If I ever have to come back for work I will book the Hyatt again!

Posted by , from Atlanta, GA on Apr 15, 2017

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5 out of 5

Great place to stay!!!!

Location: beal street was great,
I was there with my son. I felt safe and comfortable. We flew down from Michigan, only suggestion would be since TSA won't allow razors or nail clippers it would be nice if some sort of disposable options. That would have made the stay MORE than PERFECT.

Posted by , from Michigan on Aug 22, 2016

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3 out of 5

Just ok

We did like the room. Bathroom to small. No quality food hotel too expensive

Posted by on Apr 10, 2016

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About the Hyatt Place Memphis Primacy Park

Location 1220 Primacy Pkwy, Memphis, TN 38119

Property Features

Hyatt Place Memphis Primacy Park offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1,170 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Memphis Primacy Park also features concierge services, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 3 mi is available. For a fee, parking is available. This 3-star Memphis hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • 1,170 sq ft of conference space
  • 109 sq m of conference space
  • Built in 1996
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Memphis Intl. Airport (MEM) (19.2 km / 11.9 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place Memphis Primacy Park has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Memphis Primacy Park
  • Hyatt Place Primacy
  • Hyatt Place Primacy Hotel
  • Hyatt Place Primacy Hotel Memphis Park
  • Hyatt Place Memphis Primacy Park Hotel
  • Hyatt Place Primacy Park Hotel
  • Hyatt Place Primacy Park
  • Hyatt Place Memphis Primacy Parkway Hotel Memphis
  • Hyatt Memphis Primacy Parkway
  • Hyatt Memphis Primacy Park
  • Hyatt Place Memphis Primacy Park Hotel
  • Hyatt Place Memphis Primacy Park Memphis
  • Hyatt Place Memphis Primacy Park Hotel Memphis

You should know

  • Pool access available from 10 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.