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"Pool was out of order?? " More

By a verified traveler on Tue 03 May 2022

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Hotel Description

Hotel near Graceland in Memphis

Close to airport

You'll find Graceland and Methodist South Hospital within 3 miles (5 km) of this hotel. Tri-State Bank of Memphis and Full Gospel Tabernacle Church are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Free WiFi, refrigerators

Featuring conveniences like washers/dryers and refrigerators, the 120 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include microwaves, premium bedding, and free local calls.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room Jun 14 - Jun 15

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn & Suites by Wyndham Memphis Airport Graceland ratings based on 29 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Memphis Airport Graceland

Everyone (11) Couples (9) Family (8)
5 out of 5
Pool was out of order??

Posted by on May 3, 2022

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Comment from Hotel Management

May 4, 2022 by Hotel Manager

Dear Jonnell, Thanks for your stay and 5 Star rating, but sorry for the pool. We look forward to your next visit. Sincerely, Hotel Manager

5 out of 5
Property was clean and with friendly staff.

Posted by on Apr 15, 2022

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Comment from Hotel Management

Apr 16, 2022 by Hotel Manager

Dear Francine, Thank you so much for being a lovely guest. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality . We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

3 out of 5
The mattress was in very poor condition. Also the breakfast was lame. Upon asking, we wer told “No scrambled eggs today” so was a biscuit n sausage Patty. Very poor. juice machine had sign outta service. So nothing to drink besides water… oh n coffee! WOW!!!!! We wer very disappointed.

Posted by on Feb 17, 2022

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Comment from Hotel Management

Feb 18, 2022 by Hotel Manager

Dear Ronald A, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager

4 out of 5

Posted by on Feb 16, 2022

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4 out of 5
The fact that it was fenced in and gated by code was great. The beds were excellent. The breakfast was good. The entrance was under construction, but didnt hinder the check in.

Posted by on Oct 22, 2021

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Comment from Hotel Management

Oct 23, 2021 by Hotel Manager

Dear Guest, Thanks for choosing our hotel for your stay. I’m very pleased that you found us to be the right place to stay on this trip and that you liked so many aspects of our hotel & your stay. We are overwhelmed by your positive, well-considered feedback. We are pleased to exceed your expectations. We look forward to having you with us again very soon. Sincerely, Hotel Manager

5 out of 5
It was a nice room for a reasonable price. Great staff and service!

Posted by on Sep 26, 2021

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Comment from Hotel Management

Sep 26, 2021 by Hotel Manager

Dear Dustin, Thank you so much for your amazing feedback. I’m so pleased that you found us a reasonable place to stay and that you liked our room, and the friendly staff's hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

3 out of 5
Since there was only one light in the bathroom it barely shone into the shower. So it didn’t appear clean. No shower for either of us needless to say.

Posted by on Aug 30, 2021

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Comment from Hotel Management

Aug 30, 2021 by Hotel Manager

Dear Stanley, I am very sorry to hear that we did not meet your expectations. My apologies for all the inconvenience. We are working to improve the problems areas detected in your stay and will ensure that they are improved to the best. Despite your disappointment, we hope you will return to stay with us again. You can be assured of a very pleasant stay. Sincerely, Hotel Manager

1 out of 5
I cancelled due to COVID the day after my reservation was made. The Hotel refuses to credit the whole amount. I will never use you again

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 20, 2021 by Hotel Manager

Dear Guest, Your comment is very much serious and such an incident has never been reported before. However, your observation is alarming, and we will investigate to find the real reasons. Please accept our heartfelt apology for the very bad experience. We have noted your comments about not crediting the amount back, in spite of canceling your stay. We regret the inconvenience caused by howsoever. Our management & billing department are looking into your matter for further verification. Sincerely, Hotel Manager

2 out of 5
Hotel was very dirty and in need of repair. Shower had mold and very dark

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Hotel Manager

Dear Guest, We appreciate that you took the time to make thorough comments about your experience at our hotel so that we can respond to your concerns. I apologize that we let you down in so many ways. We try so hard to please, and I’m disappointed we didn’t please you. Your feedback is the best way for us to know that action needs to be taken to improve our services at this property. Everything we do is aimed at improving the guest experience, and we obviously let you down. When you’re in the area again, we invite you to try us again. We’ll always be here for you if you need us. Sincerely, Hotel Manager

1 out of 5
I am covered in bug bites this morning...looks like fleas.

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 8, 2021 by Hotel Manager

Dear Guest, Thanks for your comments. I’m terribly sorry that you had an unpleasant experience with us. We take pride in meeting the needs of a wide variety of guests, and I regret that we couldn’t satisfy you. We have a vigorous pest control program and can assure you that there are no insects in our rooms. Still, I’m sorry for whatever lapses caused your experience to be less than pleasant. Sincerely, Hotel Manager

About the La Quinta Inn & Suites by Wyndham Memphis Airport Graceland

Location 2979 Millbranch Road, Memphis, TN 38116

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a snack bar/deli on site. Free breakfast is available. Public spaces have free WiFi and wired Internet. There's an onsite business center. The business-friendly La Quinta Inn & Suites by Wyndham Memphis Airport Graceland also features a fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Memphis hotel is smoke free.

  • 120 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

La Quinta Inn & Suites by Wyndham Memphis Airport Graceland offers 120 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Washer and dryer
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured extended parking fee: USD 5 per day
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Airport/Graceland
  • Quinta Inn Airport/Graceland
  • Quinta Inn Memphis Airport/Graceland Area
  • Quinta Memphis Airport/Graceland Area
  • Quinta Inn Airport/Graceland Area
  • Quinta Wyndham Memphis Airport Graceland Hotel
  • Quinta Wyndham Graceland Hotel
  • Quinta Wyndham Memphis Airport Graceland
  • Quinta Wyndham Graceland
  • Hotel La Quinta by Wyndham Memphis Airport Graceland Memphis
  • Memphis La Quinta by Wyndham Memphis Airport Graceland Hotel
  • Hotel La Quinta by Wyndham Memphis Airport Graceland
  • La Quinta by Wyndham Memphis Airport Graceland Memphis
  • La Quinta by Wyndham Memphis Airport Graceland
  • La Quinta Inn Suites Memphis Airport/Graceland Area

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.