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Barceló México Reforma

4.5-star property
Paseo de la Reforma, 1, Mexico City, CDMX 1-855-201-7819

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4.3 out of 5
Very good!
See all 23 Travelocity Reviews

"My family and I stayed on the premium level and everything was amazing!! " More

By a verified traveler on Mon 06 Jan 2020

Hotel Description

4.5-star luxury hotel near Teatro Metropólitan

Heart of Mexico City

With a stay at this Reforma hotel, you'll be within half a mile (1 km) of Teatro Metropólitan and 2 miles (3 km) of Palacio de Bellas Artes. Reforma 222 and Zocalo are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 4 restaurants, and 3 spa tubs are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the indoor pool, bar/lounge, and coffee shop.

Flat-screen TVs

The soundproofed guestrooms offer 24-hour room service and hair dryers. Flat-screen TVs come with cable channels, and other amenities include rainfall showerheads and safes.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$82* Per night/room Mar 6 - Mar 7

Suite, Business Lounge Access (Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Suite, City View (Business Lounge Access Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

City Experience Room (Tour for two included)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room (Executive)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Barceló México Reforma ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Barceló México Reforma

Everyone (17) Couples (1)
5 out of 5

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by LPO

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

5 out of 5
My family and I stayed on the premium level and everything was amazing!!

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by LPO

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

5 out of 5

Posted by on Nov 2, 2019

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Comment from Hotel Management

Nov 4, 2019 by LPO

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

4 out of 5

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 24, 2019 by LPOM

Estimado Huesped, Agradecemos sus valiosos comentarios y nos es maravilloso saber que usted tuvo una experiencia más que placentera en Barceló México Reforma y que haya podido disfrutar de todas las áreas del hotel que han sido renovadas en profundidad para ofrecerles una experiencia única pero sobre todo me alegra saber que nuestro personal le brindo un servicio excepcional. Esperamos volver a recibirle en una próxima ocasión en esta, su casa, reciba un afectuoso saludo. Paulina Otero Gerente de Calidad

5 out of 5
This hotel is in a great and safe location. The staff is friendly and helpful. The rooms are elegant, clean, and comfortable. I’d definitely stay here again.

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 13, 2019 by LPO

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló México Reforma; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

5 out of 5

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 30, 2019 by LPO

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

4 out of 5
I liked the location. It was close to many of the city sights. I felt the coincierge, although, helpful weren't real knowledgeable regarding places to see (especially for a first time visitor. In the past, (at other hotels) the staff was able to provide some ideas and direction. Outside of this , I would repeat my stay at this hotel.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 13, 2019 by LPO

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

5 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 29, 2019 by LPO

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

5 out of 5

Posted by on Dec 13, 2018

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Comment from Hotel Management

Dec 15, 2018 by LFR

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

5 out of 5
Good location, close to the museums, walking distance. Will stay there again.

Posted by on May 29, 2017

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Comment from Hotel Management

May 31, 2017 by TIR

Dear guest, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Touran I. Rateb General Director

About the Barceló México Reforma

Location Paseo de la Reforma, 1, Mexico City, CDMX 06030

Property Features

Barceló México Reforma offers its guests a full-service spa, 3 spa tubs, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 6308 square feet (586 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Barceló México Reforma. Parking is available for a fee. A complete renovation of Barceló México Reforma was completed in November 2015. This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 505 guestrooms or units
  • 20 levels
  • 4 dining venues
  • 6308 sq ft of conference space
  • 586 sq m of conference space
  • Built in 1995
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (12.9 km / 8 mi)
  • Train station: Mexico City Buenavista Station (2.1 km / 1.3 mi)
  • Metro station: Hidalgo Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Barceló México Reforma offers 505 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

La Fontana - This family restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Garibaldi Taquería - This family restaurant specializes in Mexican cuisine. Open daily.

Sonora Grill - This theme restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.

Starbucks - Onsite coffee shop. Open daily.

Daikoku - This restaurant specializes in Japanese cuisine. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

3 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Spa Services

U wellness has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property uses a grey water recycling system. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children are allowed in the pool 10 AM-2 PM and 4-6 PM, and must be accompanied by an adult. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Grey water recycling system
  • Security system
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barceló México Reforma Hotel
  • Barceló México Reforma Mexico City
  • Barceló México Reforma Hotel Mexico City
  • Barceló México Reforma Hotel Mexico City
  • Krystal Grand Reforma Uno

You should know

  • Pool access available from 6 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.