"I love the siute size and the view as well The pool was closed is what I don't like " More
Heart of Mexico City
At this Reforma hotel, you'll be well placed to visit Paseo de la Reforma and Alameda Central, both within a 5-minute walk. Palacio de Bellas Artes and Torre Latinoamericana are also within half a mile (1 km).
Renovated in 2017
A full-service spa, 3 restaurants, and 2 spa tubs are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.
MP3 docks, WiFi
Featuring conveniences like refrigerators and coffee/tea makers, the 459 guestrooms also offer MP3 docks and flat-screen TVs with cable channels. 24-hour room service, WiFi, and wired Internet are also available.
Oct 29, 2020 by Alejandra Gamboa
Dear guest, Thank you very much for your recent stay at HIlton Mexico City Reforma and for taking the time to post your review in Travelocity. We are pleased to learned that you found our suite to your liking, and we are sorry you did not have the opportunity to enjoy the pool. This area is actually closed due the pandemic restrictions. We hope in your next visit this situation has gonna better and you may enjoy all the facilities. I do hope to welcome you back soon in a future visit. Sincerely,
Dec 27, 2019 by General Management
Dear Guest, Thank you so much for your recent stay at HIlton Mexico City Reforma and for giving us the opportunity to know more about your experience. We are proud to read that you have a great experience and that you enjoy from our Executive Lounge, located at the 26th floor. We thank you once again for your preference, and look forward to serving you in the future.
Nov 20, 2019 by Management
Dear Guest, Thank you so much for your recent stay at HIlton Mexico City Reforma. I am really sorry to read that unfortunately this time we have not met your expectations, please accept my sincere apologies. We do appreciate all your feedback. We firmly believe that your opinion and comments are very important to improve and exceed our service standards every day. I sincerely hope we will have the chance to welcome you again in a near future and change your perception
Nov 20, 2019 by Management
Dear Zulkifli, Thank you so much for your recent stay at HIlton Mexico City Reforma and for giving us the opportunity to know more about your experience. We are proud to read that you have a great experience and that you enjoy from our nice location and views. We thank you once again for your preference, and look forward to serving you in the future.
The following facilities or services will be unavailable from February 1 2021 to March 31 2021 (dates subject to change):
Hilton Mexico City Reforma offers its guests a full-service spa, 2 spa tubs, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a snack bar/deli. Business amenities include a business center and a meeting room. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 11840 square feet (1100 square meters) and includes a conference center. An outdoor pool, a fitness center, and a sauna are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available. A complete renovation of Hilton Mexico City Reforma was completed in 2017. Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Terraza Alameda - Onsite fine-dining restaurant.
El Cardenal - Onsite fine-dining restaurant. Open daily.
Sonora Grill Prime - Onsite steakhouse. Open daily.
24-hour room service is available.
2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Alameda. Services include deep-tissue massages, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.