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4.3 out of 5

"The hotel is very nice not too huge but has everything and is in a great location lots of places within walking distance " More

By a verified traveler on Tue 17 Sep 2019

Hotel Description

4-star hotel near Paseo de la Reforma

Central Mexico City getaway

At this Reforma hotel, you'll be well placed to visit Paseo de la Reforma and The Angel of Independence Monument, both within a 5-minute walk. U.S. Embassy and Diana the Huntress Fountain are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Free WiFi, iPod docks

The 433 guestrooms have LCD TVs with cable channels and offer free WiFi and iPod docks. 24-hour room service, minibars, and coffee/tea makers are also available.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$75* Per night/room Mar 13 - Mar 14

Privilige 1 King bed room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilige 2 Double Beds Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Brisas Business Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Galeria Plaza Reforma ratings based on 68 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Galeria Plaza Reforma

Everyone (16) Business (1) Family (1)
5 out of 5

Posted by on Dec 5, 2019

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Comment from Hotel Management

Dec 7, 2019 by Rafael L

Thank you for your kind review dear guest. We look forward to welcome you again soon.

5 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Oct 11, 2019 by Rafael L

Gracias por su visita.

5 out of 5

Posted by on Sep 19, 2019

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Comment from Hotel Management

Oct 2, 2019 by Rafael L

Gracias por su amable evaluación! Le esperamos de nuevo pronto.

5 out of 5
The hotel is very nice not too huge but has everything and is in a great location lots of places within walking distance

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 20, 2019 by Rafael L

Thank you for your kind review dear guest. We are glad to know the hotel has met your expectation and look forward to welcome you again soon!

4 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 2, 2019 by Rafael L

Thank you for your visit and look forward to welcome you again soon!

5 out of 5
I liked the location of the hotel. The friendliness of all staff. The service at both restaurants. Did not like: I think that the landscape on the outside could be improved. To give the hotel a much better appearance. The base boards along the hallways need replacing.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 18, 2019 by Rafael L

Thank you very much for your kind feedback, we appreciate your time in letting us know what we can do better. Your suggestions are already taken into account and please rest assured we continuously work on improvements in our property.

5 out of 5
Hotel is in a nice location, a lot of restaurants near by. The hotel has their own taxis that offer tours as well. Breakfast isn't included but they do have two restaurants. Kinda over priced in my opinion but still good food. Neighborhood was safe and we didn't have any issues getting around. Rooms were roomy and clean. Staff was nice and recommend good restaurant that was walking distance. Would recommend this hotel.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 22, 2019 by Rafael L

We are glad to know your stay has been pleasant and the services and facilities up to your expectation. Thank you for your visit and come back soon!

3 out of 5
I was at the hotel last week Hotel staff very friendly and efficient.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Rafael L

Thank you for sharing your thoughts with us. We regret we could not meet entirely your expectation as your evaluation reflects. We look forward to serving you again soon!

4 out of 5
All is great, mattress is a bit tough however. The location can not be beat.

Posted by , from New York on Jan 14, 2019

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Comment from Hotel Management

Jan 15, 2019 by Rafael L

Thank you for your comments dear guest. We appreciate your business.

5 out of 5

Great hotel! Will definitely book again!

Loved every bit of it, from the moment you step in the hotel the concierge and bell boys attend to your every need. Bedroom size was incredible and with a nice view, the bathroom, do I need to say it, excellent size. And oh the pool! Speechless its heated. Love it!

Posted by , from California on Jul 11, 2018

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Comment from Hotel Management

Jul 11, 2018 by Rafael L

We are glad to know you have enjoyed your stay and hope we will have the honor of serving you again soon!

Property Features

Galeria Plaza Reforma offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Galeria Plaza Reforma. Parking is available for a fee. This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 433 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (10.2 km / 6.3 mi)
  • Train station: Mexico City Buenavista Station (3.5 km / 2.2 mi)
  • Metro station: Sevilla Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Galeria Plaza Reforma offers 433 air-conditioned accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Galeria Plaza Reforma has 2 restaurants serving breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation.

  • One child stays free
  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 300 for adults and MXN 200 for children (approximately)
  • Valet parking fee: MXN 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galeria Hotel Reforma Plaza
  • Galeria Plaza Reforma
  • Galeria Plaza Reforma Hotel
  • Galeria Plaza Reforma Hotel
  • Galeria Plaza Reforma Mexico City
  • Galeria Plaza Reforma Hotel Mexico City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.