City center stay
A stay at this Historic Center hotel places you steps from Zócalo and a 5-minute walk from Palacio Nacional. Alameda Central and Metropolitan Cathedral (Catedral Metropolitana) are also within half a mile (1 km).
Multiple dining options
This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a terrace are also provided.
Free WiFi, flat-screen TVs
The 60 guestrooms have flat-screen TVs with cable channels and offer free WiFi and minibars. Other amenities include room service, coffee/tea makers, and free local calls.
Aug 30, 2021 by Guest Service
Dear Jose. Thank you for being our guest and for having a wonderful stay with us. We look forward to welcoming you back in the near future. Best wishes,
Jun 23, 2021 by Guest Service
Dear guest, Thank you for addressing your feedback and for being our guest. At Gran Hotel Ciudad de México your safety is one of our priority; we have a closed circuit television watched the 24 hours a day in all areas of the hotel as well as a security guard at night; nevertheless your comment will be taken into account. It would be so glad to welcome you back in the near future. Warm regards,
May 11, 2021 by Guest Service
Estimado huésped, Gracias por su amable comentario. Nos sentimos muy contentos de que las instalaciones así como el servicio hayan estado a la altura de sus expectativas. Estaremos encantados de darles la bienvenida muy pronto. Cordialmente.
Mar 15, 2021 by Guest Service
Dear guest, Thanks for your kind opinion. We are very happy to read that you really enjoyed our hospitality as well as the cleaning, food and intallations. Our staff will is always trying to help with everything that you may need during your stay. Hopefully we will have the pleasure to see you again at Gran Hotel Ciudad de México. Warm regards,
Nov 25, 2020 by Guest Service
Dear guest, Thanks for being our guest at Gran Hotel Ciudad de México. We hope to welcome you back in the near future. Best wishes,
Oct 10, 2020 by Guest Service
Dear Gigi, Thanks for sending your feedback. We are glad to know that you enjoyed the location, the view and the welcome amenities. Due to our hygiene measures, we have removed the blankets from the closet in case you need more just dial 0 and we will send more to your room. Regarding the mattress, we are going to verify the condition of it. It would be a pleasure to welcome you back in the near future. Best regards
Mar 7, 2020 by Guest Service
Dear Ed, Thanks for taking the time to share your comments. We are so glad that you enjoyed your stay and recognized the service from the staff. It would be a pleasure to see you again so soon. Best wishes,
Oct 18, 2019 by Guest Service
Estimado huésped, Gracias por contar con una grata experiencia con nosotros. Nos agradará recibirlo en su próximo viaje. Saludos,
May 23, 2019 by Guest Service
Dear guest, Thank you very much for your comment about your recent stay at Gran Hotel Ciudad de México. We are sorry for not having overcome your expectations at all. For us, it is important the safety of our guest that is why we offer secure taxis every time and with a transportation that we rely on. Right now, we have the Uber application at the front desk so that you can choose what is the best suitable for you. We will be glad to welcome you again to México City. Kind regards,
Apr 22, 2019 by Guest Service
Dear guest, We are so delighted to read your review. It is great to know that you enjoyed your stay where you could appreciate every aspect of Gran Hotel Ciudad de México. We will be honored to see you again on your next trip to this wonderful city. Warm regards,
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 7804 square feet (725 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Gran Hotel Ciudad De Mexico. For a fee, parking is available. The property offers extended parking privileges. This 4.5-star Mexico City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Gran Hotel Ciudad De Mexico offers 60 accommodations with minibars and safes. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The hotel hosts a free manager's reception on select days.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers health screenings for COVID-19 onsite for a surcharge.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.