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Zocalo Central Mexico City

4-star property
Cinco de Mayo 61, Mexico City, CDMX 1-855-201-7819

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4.8 out of 5
Exceptional!
See all 17 Travelocity Reviews

"Excellent service, food and atmosphere. Would definitely stay here again. " More

By a verified traveler on Wed 12 Feb 2020

Points Of Interest

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Hotel Description

4-star Colonial hotel near Metropolitan Cathedral (Catedral Metropolitana)

Downtown Mexico City stay

At this Historic Center hotel, you'll be within a 5-minute walk of Metropolitan Cathedral (Catedral Metropolitana) and Zocalo. Templo Mayor and Palacio Nacional are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Free self parking, a terrace, and dry cleaning are also offered.

Free WiFi, plasma TVs

The 105 guestrooms feature free WiFi, plasma TVs with cable channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include 24-hour room service, coffee/tea makers, and free bottled water.

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds, City View (Zocalo View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Zocalo Central Mexico City ratings based on 17 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Zocalo Central Mexico City

Everyone (10) Couples (4) Family (1)
5 out of 5

Posted by on Jan 5, 2021

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Comment from Hotel Management

Jan 6, 2021 by Luis González

Estimado huésped, Agradezco mucho que se haya tomado el tiempo de escribir esta recomendación. Es un gusto saber que tuvo una excelente estancia con nosotros, por lo que espero tengamos el honor de recibirle y atenderle nuevamente, muy pronto. Saludos, Luis González

5 out of 5
Excellent service, food and atmosphere. Would definitely stay here again.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 19, 2020 by Vladimir Mayllen.

Dear Guest. Thank you very much for taking the time to write to us, we greatly appreciate your comments. We are pleased that you enjoyed your stay thanks to our attentive service and atmosphere we offer our guests. We strive for our guest’ happiness, It will be a real pleasure to have you back. We hope you will visit us again very soon. Best regards,

5 out of 5
Great location in the center of town. FREE breskfadt, lunch and dinner AWESOME!!

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 3, 2020 by Vladimir Mayllen.

Dear guest. Thank you very much for sharing your warm comments about Zócalo Central. We are pleased that you enjoyed your stay thanks to our great location and all the amenities we offer our guests, such as breakfast and Café Central. Our main aim is to offer to our guests a service centered on you! We are looking forward to welcoming you back again in your next trip. Best regards,

5 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 12, 2019 by Vladimir Mayllen

Estimado huésped. Es un gusto que su visita haya sido maravillosa gracias a nuestra atención y la presencia de nuestro hotel. Como lo podrá haber notado, nos esforzamos al máximo para ofrecer un servicio excepcional a todos nuestros huéspedes. Estaremos más que encantados de poder servirle nuevamente. Saludos,

5 out of 5
It was an amazing hotel with wonderful amenities. The location was excellent!

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 14, 2019 by Vladimir Mayllen

Dear Chino: Thank you for taking your time to share with us your impressions about us. We are glad that you enjoyed our hotel. It is amazing to know that you enjoyed our amenities and the location. Thank you so much for your preference. Our main aim is to make your stay as pleasant as possible. Please come back! It would be an absolute pleasure to host you again. Best regards,

4 out of 5
Very convenient location and service, but breakfast is the same menu for the last 4 days

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 18, 2019 by Vladimir Mayllen

Dear Guest: We are happy to read the kind words you took the time to share with us, we are extremely happy to know that our location and service contributed to a good stay. We greatly appreciate the comments you left us, your opinion is very important for us, we will talk with our chef about what you just pointed out. Hope to see you soon again. Best regards,

5 out of 5
Great location very fiendly stuff in the over all the facility was very well maintained and clean love the restaurant view

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 13, 2019 by Vladimir Mayllen

Dear Guest: We greatly appreciate your comments, we are honored to read that you had a really good experience at our hotel. We are pleased honored to read that you praise our service, marvelous view, and the effort we put in the cleanness. We believe in the small details that make a huge difference. It would be such a pleasure to have you back, please come back soon. Best regards,

5 out of 5
If you want to experience Mexico, this is where to be. The staff is excellent, the service outstanding. Food is great. PS you get free snacks water, beer, wine, salad, paninis, etc any time you want!

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 21, 2019 by Vladimir Mayllen

Dear Guest: Thank you very much for taking the time to share with us your kind comments about our hotel, it is only through comments such as yours that we can provide our guests with an experience ‘Centered on you’. We are delighted to hear that all of the team that you encountered were helpful in your great stay with us, also, we are happy to learn that our central location was perfect during your trip. It is awesome that you enjoyed our food services at Balcón del Zócalo and Café Central, and so all the amenities within the hotel and your room. As you may have noticed, we take care of every detail to turn your stay into something unforgettable. We are willing to welcome you back. Regards. Vladimir Mayllen

5 out of 5

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 25, 2019 by Vladimir Mayllen

Apreciamos el tiempo que se tomó en compartirnos su valoración

5 out of 5

Posted by on Mar 21, 2019

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Comment from Hotel Management

Apr 2, 2019 by Vladimir Mayllen.

Dear guest, We greatly appreciate your rating. Thank you for staying with us. It is very pleasing that you enjoyed your time with us. Just like our slogan states, you may have noticed that at Central Hoteles we are “Centered on you”. It would be such a pleasure to have you back. Regards, Vladimir Mayllen.

About the Zocalo Central Mexico City

Location Cinco de Mayo 61, Mexico City, CDMX 06000

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The following facilities are closed on Christmas Eve:

  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Zocalo Central Mexico City. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Colonial Mexico City hotel.

  • 1 building
  • 105 guestrooms or units
  • 7 levels
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mexico City Intl. Airport (MEX) (7.1 km / 4.4 mi)
  • Train station: Mexico City Buenavista Station (3.5 km / 2.2 mi)
  • Metro station: Allende Station (0.3 km / 0.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Zocalo Central Mexico City offers 105 accommodations with safes and complimentary bottled water. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Balcon del Zocalo - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Zocalo Central Mexico City

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Zocalo Central Mexico City
  • Zocalo Hotel
  • Zocalo Hotel Mexico City Central
  • Zocalo Central Mexico City Hotel
  • Zocalo Central Hotel
  • Zocalo Central
  • Zocalo Central Mexico City Hotel
  • Zocalo Central Mexico City Mexico City
  • Zocalo Central Mexico City Hotel Mexico City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.