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W Mexico City

5.0 star property
5-star luxury hotel near Paseo de la Reforma

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Photo gallery for W Mexico City

TV
Penthouse, 1 King Bed, Non Smoking, City View | Restaurant | 2 restaurants, Mexican cuisine
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
TV
Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • Spa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560
  • Popular LocationAuditorio Nacional4 min walk
  • Popular LocationParque Zoologico de Chapultepec8 min walk
  • Popular LocationCentro Citibanamex Convention Center6 min drive
  • AirportMexico City (MEX-Mexico City Intl.)30 min drive

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, City View

  • 387 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Corner)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View (Corner)

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Corner)

Suite, 1 Bedroom, Non Smoking, City View (Corner) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View (Corner)

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, City View

Penthouse, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 King Bed, Non Smoking, City View

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Polanco stay.At this Polanco hotel, you'll be well placed to visit Paseo de la Reforma and Avenida Presidente Masaryk, both within a 5-minute walk. Auditorio Nacional and Parque Zoologico de Chapultepec are also within half a mile (1 km).

What's nearby

  • Auditorio Nacional - 4 min walk
  • Chapultepec Park - 6 min walk
  • Parque Zoologico de Chapultepec - 8 min walk
  • National Museum of Anthropology - 19 min walk
  • Centro Citibanamex Convention Center - 6 min drive

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Auditorio Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • Starbucks - 1 min walk
  • La No. 20 - 1 min walk
  • Bocca Piano & Cantabar - 3 min walk
  • El Bajio - 2 min walk
  • JW Marriott Executive Lounge - 2 min walk

About this property

W Mexico City

5-star luxury hotel near Paseo de la Reforma
W Mexico City offers its guests a full-service spa, a health club, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. A sauna, a terrace, and multilingual staff are also featured at the luxury W Mexico City. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 237 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Built in 2003
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
W Mexico City offers 237 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 520 for adults and MXN 260 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 520 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

How close is W Mexico City to the airport?

W Mexico City is 10.7 mi (31-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at W Mexico City?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at W Mexico City on Jun 7, 2024 start from $183.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does W Mexico City have an airport shuttle?

Airport shuttle services are not available at W Mexico City.

Does W Mexico City offer free breakfast?

Free breakfast isn’t provided at W Mexico City, but buffet breakfast is offered for a fee of MXN 520 for adults and MXN 260 for children.

Is there a casino at W Mexico City?

No, there is no casino at this hotel.

What time is check-in at W Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at W Mexico City?

Free parking is not available at this hotel. Valet parking is available for MXN 90 per night.

Does W Mexico City have a pool?

W Mexico City does not have a pool.

Does W Mexico City have a restaurant?

W Mexico City is home to Living Room Bar, which features Mexican cuisine.

Does W Mexico City have a spa?

This hotel has a spa, which features facials, body treatments, and body scrubs.

How close is W Mexico City to downtown Mexico City?

W Mexico City is 4 mi away from Mexico City.

W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews" "
Rating 8 - Good. 210 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ADRIANA

Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Nefer, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay and impeccable service.
Stayed 2 nights in Jan 2024

6/10 Okay

Ramesh, panama

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Fausto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant doesn’t have options. In room from both facets running hot boiling water complain didn’t help Lighting in the room absurd Bedding not convenient.
Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ROBERT, Encino

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

James, West New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Nov 2023