"Left my watch in the room. Staff said they didn't find it. My fault, but I would expect a more honest staff in higher end hotels. " More
Mar 24, 2023 by Jose Rodriguez
Dear JasonThank you for sharing with us your recent experience at our resort. It is from guest comments that we learn in what new ways we can be of service and what we have done to create a memorable experience.We are disappointed to hear that your stay had not lived up to your expectations. Please know that your experience is certainly not indicative of the standards we pride ourselves on. It is important to share the details during your stay with a Manager so we can create memorable vacations. We understand everyone has different expectations of our resort and its facilities and it is unfortunate we did not meet yours.Thank you for choosing the Trump International Beach Resort.Best regards
Mar 21, 2023 by Jose Rodriguez
Dear Clinton I appreciate the time you took to share your experience with us. I'm very sorry that your recent visit did not go as expected. Your feedback is highly important to us. A friendly reminder that we are not responsible for object left behind in the room. Our staff is fully training about lost & found procedure and we are truly sorry about your watch. Please know that your experience is certainly not indicative of the standards we pride ourselves on.Thank you for choosing the Trump International Beach Resort and we hope that you decide to give our resort another chance. If we may be of any assistance, please do not hesitate to contact our office directly.Best regards
Jan 8, 2023 by Jose Rodriguez
Dear MouhannadI appreciate the time you took to share your experience with us. I'm very sorry that your recent visit did not go as expected. We had on record that you reported the issue at your 3rd day of vacation with us and we were glad to give an room move to a quite Front Ocean View Room. For future reference, if you have any inconvenience during your stay, please reported immediately to the staff and definitely we will be happy to assist you to change your experience into something wonderful. With no hesitation, we will take into consideration your comments to improve our services.We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind Regards,
Mar 8, 2023 by Jose Rodriguez
Dear GinoThank you for giving us the opportunity to host your vacations. We appreciate the time you took to rate our establishment and letting us know that you enjoyed your time with us.It will be an honor to have you back in a future trip so that we may serve you with the warmth and hospitality for which we are recognized.Warm regards,
Oct 10, 2022 by Jose Rodriguez
Dear LailaThank you for taking the time to share with us your recent experience at our resort. It is from guest comments that we learn in what new ways we can be of service, what areas need improvement, and what we have done to create a memorable experience.I was most concerned when I read your review and your expression of dissatisfaction with your stay at Trump International Beach Resort. Accordingly, we have taken significant steps to improve service at the Resort. Training is continuing at all levels with our staff to assure our guest receive the finest service in the industry.Thank you for choosing the Trump International Beach Resort and we hope that you decide to give our resort another chance. If we may be of any assistance, please do not hesitate to contact our office directly.
Apr 5, 2022 by DOS
Thank you for sharing your favorable experience with us. We look forward to welcoming you back soon!
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Valet parking (surcharge)