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Carmel Inn And Suites

2.5-star property
5th And Junipero, Carmel, CA 1-855-201-7819
4.1 out of 5
Very good!
See all 18 travelocity Reviews

"Need up grade to properly smells like old " More

By a verified traveler on Fri 14 Apr 2023

Points Of Interest

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Hotel Description

Motel near Carmel Beach in Carmel

Northwest Carmel stay

Your stay at this Northwest Carmel motel places you within 2 miles (3 km) of Carmel Beach and 17-Mile Drive. Carmel Plaza and The Doud Arcade are also within half a mile (1 km).

Property Amenities

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A lobby fireplace, concierge services, and free newspapers are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Jun 4 - Jun 5

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Carmel Inn And Suites ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Carmel Inn And Suites

Everyone (8) Couples (3) Family (7)
5 out of 5
Need up grade to properly smells like old

Posted by on Apr 14, 2023

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Comment from Hotel Management

Apr 15, 2023 by Manager

Hello Ermelia,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

5 out of 5

Posted by , from Middleboro on Jan 18, 2023

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Comment from Hotel Management

Mar 7, 2023 by Manager

Hello KATHRYN,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

5 out of 5
It was a little on the noisy side but that is to be expected

Posted by on Sep 14, 2022

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Comment from Hotel Management

Sep 15, 2022 by Manager

Hello Jean, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

4 out of 5
The motel manager/owner needs to take a class in how to be friendly.

Posted by on Dec 28, 2021

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Comment from Hotel Management

Dec 28, 2021 by Manager

We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

5 out of 5
Excellent location. Clean rooms. Quite place. Comfortable bed.

Posted by on Sep 28, 2021

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Comment from Hotel Management

Sep 28, 2021 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

2 out of 5
The room smelled stale, which caused the linen to smell stale as well. The television is way too complicated to operate for us to be living in 2021 . I had to request a technician to assist me the last night of my stay.Even he struggled for 5-10 minutes before he got it to work. The sink in the bathroom was stopped up. The light in the living room worked Sometimes. The desk clerk, Neisha, I believe that's her name, was nice though. This could be a nice property with a few upgrades and attention to detail. One of the worst stays I've had in a long time. The saving grace is that it is located across the street from 2 fabulous restaurants, down the street from a nice deli and liquor store. I won't stay here again, nor suggest anyone stay here, unless there are some major changes made.

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 24, 2021 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

4 out of 5
Liked the convenience of the location as it was 5 min away from the beach

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 15, 2021 by Manager

Thank you for taking the time to share. We appreciate your feedback regarding our location. Guest comments such as yours help us to continuously improve. Thank you for your business.

5 out of 5

Posted by on Sep 21, 2020

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Comment from Hotel Management

Sep 22, 2020 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 2, 2020 by Manager

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

5 out of 5
In an excellent location of central downtown shopping district. Walkable to the beach, shops and restaurants. Likeable staff. Antique furnishings add personality and warmth.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 3, 2019 by Nisha

Thank you so much for your positive feedback and for staying with us!

About the Carmel Inn And Suites

Location 5th And Junipero, Carmel, CA 93921

Property Features

Carmel Inn And Suites offers its guests concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. WiFi is free in public spaces. Carmel Inn And Suites also features room service (during limited hours) and a front-desk safe. Limited free parking is available on a first-come, first-served basis. This Carmel motel is smoke free.

  • 20 guestrooms or units
  • 2 levels
  • Front desk (limited hours)
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Monterey Station (9.9 km / 6.1 mi)
  • Parking: Free self parking

Room Amenities

Carmel Inn And Suites offers 20 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Blackout drapes
  • Exterior corridor access
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Breakage deposit: USD 250 per stay
  • Service fee: USD 7.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Carmel Inn
  • Carmel Inn And Suites Motel
  • Carmel Inn And Suites Carmel
  • Carmel Inn And Suites Motel Carmel
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.