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Quality Inn & Suites South San Jose / Morgan Hill

2.5-star property
16525 Condit Rd, Morgan Hill, CA 1-855-201-7819
2.1 out of 5
See all 9 travelocity Reviews

"Clean and safe. Could provide more options for breakfast. " More

By a verified traveler on Mon 15 Nov 2021

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Hotel Description

Hotel near Morgan Hill Community Park in Morgan Hill

In Morgan Hill

At this Morgan Hill hotel, you'll be within 3 miles (5 km) of Morgan Hill Community Park and 6 miles (10 km) of Clos LaChance Winery. Also within 9 miles (15 km) are Coyote Creek Golf Club and Gilroy Premium Outlets.

Water park, waterslide

A water park and an outdoor pool are featured at this smoke-free hotel. There's no skimping on freebies - guests receive free breakfast, free WiFi, and free self parking. A 24-hour business center, a terrace, and laundry facilities are also on offer.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Jun 5 - Jun 6

Room, 1 King Bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites South San Jose / Morgan Hill ratings based on 9 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites South San Jose / Morgan Hill

Everyone (5) Couples (1)
1 out of 5
Well shower did not work, and wanted to stay longer for them to fix but that did not happen

Posted by , from Hollister on Mar 15, 2023

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Comment from Hotel Management

Mar 23, 2023 by Quality Inn & Suites Morgan Hill Management

Dear Chester,We are sorry to hear that you had an unsatisfactory experience during your stay with us. Please accept our sincere apologies for the inconvenience caused by the malfunctioning shower in your room. We are sorry that we were not able to meet your expectations in this regard. Once again, please accept our sincere apologies for your experience.Sincerely,Quality Inn & Suites Morgan Hill Management

1 out of 5
Service is terrible. It is dirty. Infested with cockroaches. Tv does not work. States interruption with service. Can’t even watch regular cable!!!

Posted by on Jan 10, 2023

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Comment from Hotel Management

Feb 3, 2023 by Casey

IM sorry you had a bad stay. Did you speak with staff about these issues? You will be happy to know we are undergoing many changes and are improving many aspects of our hotel. Hope you will visit again and have a chance to enjoy our improvements.

5 out of 5
Clean and safe. Could provide more options for breakfast.

Posted by on Nov 15, 2021

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Comment from Hotel Management

Nov 15, 2021 by Merasol G

Hello Julio, We appreciate your feedback. We will definitely improve our breakfast once the hotel transition is final. Currently, we are in the middle of the transition plus with the pandemic, we do not offer complimentary breakfast like we used to, & we sincerely apologize. Thank you & we hope to see you again! Regards,

2 out of 5
There was a lot of unnecessary noise during the night during my stay and there exterior doors did not respond to my key card. Very disappointed

Posted by , from Santa Rosa on Oct 17, 2021

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Comment from Hotel Management

Oct 19, 2021 by California Inn

Dear Jared, Thank you for taking the time to write a review of your experience at our Morgan Hill hotel. I'm sorry you had such a bad experience, but I appreciate you alerting me to this. I apologize for the inconvenience caused due to the excessive noise coming up from the neighboring areas, faulty doors, and other facilities. I'll look into the issues raised with our employees and remedy them as soon as feasible. Please accept my sincerest apologies. Kind Regards, California Inn Morgan Hill Management

1 out of 5

Posted by on Sep 6, 2021

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4 out of 5

Posted by on Jun 8, 2019

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2 out of 5

In need of renovations and better housekeeping.

Pros: Barbara was very accommodating.
Cons: Needs deep cleaning, painting, updating.
Location: Location was fine. Near wineries, wine tour, outlets.
I had three rooms reserved for one night. We needed a place to get dressed for the wedding we were attending and for sleeping. We were all travelling from out of state and returning home the next morning. I called to confirm our reservations the morning of our stay and asked if it were possible to have early check-in as the wedding started at 3:30 pm. Barbara was very gracious and said we could check-in as early as noon. We arrived at 12:30. The man checking us in said he wanted to go check the rooms to make sure they were finished being cleaned. They were and we proceeded to our rooms. That was the positive. This is the negative. This place is old, worn, and somewhat dirty. The first thing I spotted when entering was a greasy napkin under the table, then a used tissue under the corner of a bed. The upholstery on the chairs was very dirty, as were the windows. The air conditioner was extremely noisy and sounded like it was on it's last legs. It was necessary to use and it did do it's job of keeping the room cool. My family members who were staying in the other two rooms had the same issues. It's not a bad place, but none of us were comfortable and would not stay here again.

Posted by , from Oregon on Sep 21, 2015

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2 out of 5

The hotel was just o.k.

Pros: Close restaurants, Free Internet
Cons: Poor breakfast, not very clean
Better interior cleaning is needed. The breakfast could be better. The carpets were dirty. The linens and towels are old. Good pool and hot tub, but the hot tub wasn't as clean as it should be.

Posted by , from Santa Cruz, CA. on Oct 15, 2011

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1 out of 5

No Soccer family should stay here!

We travel for a soccer tournament acroos the stree from this hotel. It is a great location for the tournament. We planned to stay here two nights, and come back the following weekend, but now we won't look at this hotel. We had nothing but problems: bathroom sink had no pressure, just a drip when open fully. Door did not close-other friend family had moved out of this room and we got it with no repairs; some guest partying all night and management did not do anything about it until next day; The halls were filled with smoke. Other friend families had isues with their linnen - they had not been changed from the previous guests! Another family had some type of colored substance (apparently blood) on the couch in their room. They also had the toilet not working properly. The only good thing is that they let us move out when we asked without any additional charge.

Posted by on Feb 28, 2010

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About the Quality Inn & Suites South San Jose / Morgan Hill

Location 16525 Condit Rd, Morgan Hill, CA 95037

Property Features

Quality Inn & Suites South San Jose / Morgan Hill offers its guests a water park (surcharge), a waterslide, and an outdoor pool. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Quality Inn & Suites South San Jose / Morgan Hill also features a terrace, coffee/tea in a common area, and laundry facilities. Free self parking is available. You'll have access to the indoor pool and outdoor pool at a partner property. This Morgan Hill hotel is smoke free.

  • 84 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Morgan Hill Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn & Suites South San Jose / Morgan Hill offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Morgan Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a water park (surcharge) and an outdoor pool.

  • Swimming nearby
  • Golfing nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Morgan Hill Quality Inn
  • Quality Morgan Hill
  • California Inn

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.