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5.0 out of 5

"McCloud and it's residents are wonderful people. The staff at the hotel were so friendly and helpful. They were a breath of fresh air. Loved the to ... " More

By a verified traveler on Mon 12 Jul 2021

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Hotel Description

Enjoy 3 restaurants at this McCloud hotel

In McCloud

Stay at this McCloud hotel and you'll be within half a mile (1 km) of Cascade Range and 2 miles (3 km) of McCloud Golf Club. Also within 9 miles (15 km) are Mt. Shasta Nordic Center and Mount Shasta Ski Park.

Multiple dining options

This hotel features 3 restaurants and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A coffee shop, a garden, and a lobby fireplace are also on offer.

Free WiFi, LCD TVs

The 12 guestrooms offer LCD TVs with cable channels, as well as free WiFi.

Whispers Den

Bed Count 1 King Bed Maximum Occupancy 3 Max

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Bed Count 1 Queen Bed Maximum Occupancy 5 Max

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Minnesota Room (208)

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Mccloud Mercantile Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mccloud Mercantile Hotel

Couples (1) Family (1)
5 out of 5
McCloud and it's residents are wonderful people. The staff at the hotel were so friendly and helpful. They were a breath of fresh air. Loved the town and the room was perfect for us.

Posted by on Jul 12, 2021

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5 out of 5
This place was amazing the 1897 structure is quite a charm if you love antiques, very spacious and confirtable the amenities were very nice and products smell like peppermint. Only thing that could improve is to add blck oit light curtains the sun was very bright at 6am and the blinds dont reslly block it out. Second thing would be to ficx the squeaking beds lol theyre old and very noisy every turn you do. Matresd was very comfortable and overall a woundergul experience with breatj takinh views of Mr. Shasta

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jul 2, 2021 by Tanner

Thanks so much for your review :)

About the Mccloud Mercantile Hotel

Location 241 Main St, McCloud, CA 96057

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square meters) and includes a conference center. Spa services, a library, and tour/ticket assistance are also featured at Mccloud Mercantile Hotel. The hotel can provide concierge services and wedding services. Free self parking is available. This McCloud hotel is smoke free.

  • 12 guestrooms or units
  • 3 dining venues
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Conference center
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mccloud Mercantile Hotel offers 12 accommodations. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. This McCloud hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Mccloud Mercantile Hotel has 3 restaurants on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Hunting nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handrails in stairways
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Mccloud Mercantile Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.