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4.4 out of 5

"The hotel was very clean and the staff were friendly. " More

By a verified traveler on Sun 03 Jan 2021

Hotel Description

Enjoy the outdoor pool at this 3-star National City hotel

In historical district

Stay at this National City hotel and you'll be within half a mile (1 km) of San Diego Bay and 2 miles (3 km) of Chula Vista Nature Center. Petco Park and Balboa Park are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 173 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Mar 8 - Mar 9

Executive Suite, Multiple Beds, Non Smoking, Refrigerator (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Marina Gateway Hotel ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Marina Gateway Hotel

Everyone (15) Couples (3) Family (8)
4 out of 5
The hotel was very clean and the staff were friendly.

Posted by , from New Orleans on Jan 3, 2021

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Comment from Hotel Management

Jan 3, 2021 by Linda

Dear Stacy, Thank you for your recent stay! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to give us feedback. Warm regards Guest services

4 out of 5

Posted by on Dec 21, 2020

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Comment from Hotel Management

Dec 21, 2020 by Cecilia

Thank you for staying with us.

4 out of 5
Great hotel. Location to surrounding area to visit was do able. The pool was small

Posted by , from Buena Park, CA on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by Cecilia

Thanks for staying with us. We appreciate your feedback.

4 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Guest Services

Thanks for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 14, 2020 by Crystal

Thanks for staying with us. We appreciate your feedback.

3 out of 5
They have no Continental breakfast which okay not every place has it, however the coffee machine was broken the whole stay we were there and no one tired to fix it.

Posted by on Mar 3, 2020

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Comment from Hotel Management

Mar 3, 2020 by Uli

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind Regards,

3 out of 5
It shouldn't be called "Marina" BW. There was NO marina and no view of the ocean from the hotel or within easy walking or driving distance. The area had a very industrial overtone. I booked there because of the "marina" in the name of the hotel. I was very disappointed since my reason for my trip had to do with a sick relative with whom I spent considerable time. I counted on the marina to provide me with some peace and strength-building.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 28, 2019 by Guest Services

Thank you for your assistance with this inquiry. We will address this directly.

5 out of 5
I don't like staying in the heart of a city. This Hotel was close to everything without being citybound, easy to get in and out of, plenty of easy parking, quiet and enjoyable.

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 22, 2019 by Guest Services

Thanks for staying with us. We appreciate your feedback.

4 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 17, 2019 by Uli

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

5 out of 5
The property was clean and staff were amazing and very helpful

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 16, 2019 by Uli

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

About the Best Western Plus Marina Gateway Hotel

Location 800 Bay Marina Dr, National City, CA 91950

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Marina Gateway Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Marina Gateway Hotel. Self parking is free. This 3-star National City hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Diego Intl. Airport (SAN) (14.4 km / 8.9 mi)
  • Metro station: 24th St Trolley Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Marina Gateway Hotel offers 173 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This National City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Goodies Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 10
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 12 for adults, USD 8 and USD 12 for children (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gateway Marina
  • Best Western Marina Gateway
  • Best Western Marina Gateway Hotel
  • Best Western Plus Marina
  • Best Western Plus Marina Gateway
  • Best Western Plus Marina Gateway Hotel
  • Best Western Plus Marina Gateway Hotel National City
  • Best Western Plus Marina Gateway National City
  • Marina Gateway Best Western
  • Marina Gateway Hotel
  • Best Western Marina Gateway Hotel National City
  • Best Plus Marina Gateway
  • Best Western Plus Marina Gateway Hotel Hotel
  • Best Western Plus Marina Gateway Hotel National City
  • Best Western Plus Marina Gateway Hotel Hotel National City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.