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"The facilities and staff were nice, I just didn’t appreciate how the charge you an additional 500 deposit for and damages or inconveniences that may o ... " More

By a verified traveler on Sat 28 Nov 2020

Hotel Description

Enjoy free breakfast at this 3.5-star Newark hotel

In Newark

Within 3 miles (5 km) of this Newark hotel, you'll find Newpark Mall and Fremont Hub Shopping Center. Washington Hospital and Pacific Commons are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like self-serve breakfast and free self parking.

Fireplaces, free WiFi

Boasting fireplaces, the 148 guestrooms also offer free WiFi and kitchens. Flat-screen TVs come with cable channels, and other amenities include pillowtop beds and dining areas.

Family Suite, 2 Bedrooms, Kitchen

Bed Count 2 King Beds Maximum Occupancy 6 Max

Signature Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite, 2 Double Beds, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Signature Suite, 1 King Bed, Accessible, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Chase Suite Hotel Newark ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chase Suite Hotel Newark

Everyone (8) Couples (1) Family (1)
5 out of 5

Posted by on Jan 18, 2021

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Comment from Hotel Management

Jan 28, 2021 by Indy (FD)

Thank you for choosing to lodge with us at Chase Suites! We appreciate your business greatly.

3 out of 5

Posted by on Dec 14, 2020

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Comment from Hotel Management

Dec 16, 2020 by Indy (FD)

Thank you for your choosing Chase Suites in Newark. We appreciate your feedback.

3 out of 5
The facilities and staff were nice, I just didn’t appreciate how the charge you an additional 500 deposit for and damages or inconveniences that may occur.

Posted by on Nov 28, 2020

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Comment from Hotel Management

Nov 29, 2020 by Front Desk Agent

We want to extend our sincerest apologies corcerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. Feel free to reach out to us at 510-795-1200 or you can email us at newarkfo@chasesuitehotels.com, our front desk will be taking care of you personally. He/She should be reaching out to you shortly and we hope to find a solution than makes you smile.

4 out of 5

Posted by on Jun 15, 2020

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Comment from Hotel Management

Jun 16, 2020 by FrontDesk

We appreciate your feedback and thank you for lodging with Chase Suite Hotels in Newark! We hope to see you again soon!

4 out of 5
I like places with a full kitchen when traveling with my kids. this place was very nice but I'm use to hotels with elevators and this didn't have that so going upstairs with my kids was something but manageable. I love free breakfast but it was 630am to 830am and I'm use to other hotels having free breakfast until 10am. so didn't get to use that, plus it was raining and I had to go outside with my toddlers to the next building. while sleeping the sheet came off revealing some blood stains on the pillowtop... GROSS. location was nice and convenient.

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 4, 2019 by Front Desk

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hopefully the next time your in town we will be your hotel of choice.

5 out of 5
No problems would be nice if they mention a hefty deposit for you book room

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 7, 2019 by Front Desk

We're sorry that you were unaware of the amount of the security deposit. It is stated on Expedia.com under the small print about the mandatory 250 security deposit as well our own website and other 3rd party websites. Unfortunately it is company policy but once again we are sorry that you were unaware and hope that you have a great stay.

4 out of 5

Good

Location was perfect. Stores were nearby. I was close to highway as I wanted it. Upgrades to room just not what expected compared to what I viewed online. I would recommmend the hotel because the space was great.

Posted by , from M on Aug 21, 2017

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3 out of 5

Nice floor plan

Pros: Floor plan
Cons: More towels.
Location: Newark, Ca
Nice floor plan with separate bedrooms and nice kitchen.

Posted by , from Newark,Ca on Jun 19, 2017

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1 out of 5

You need extra Purell to stay here.

Pros: Nice front desk staff.
Cons: Bleach, elbow grease, a maintenance man or perhaps a wrecking ball.
Location: Close to the interstate and a Macy's.
This is an extremely dated property that is ready for a severe remodel or a complete knock down. Rooms on the 2nd floor are accessed by stairs from the outside, as there are no elevators. The bathroom has been poorly patched from numerous leaks ands tiles were falling off the wall. The exhaust fan was hanging by its electrical wires and the shower/tub looked liked it had been patched with modeling clay. The tub floor was yellow from lack of cleaning which contrasted nicely with the ring of black mold around the tub. Bottom line, don't stay here if you value hygiene.

Posted by , from Palm Springs, CA on Jul 21, 2016

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About the Chase Suite Hotel Newark

Location 39150 Cedar Blvd, Newark, CA 94560

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Chase Suite Hotel Newark offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1395 square feet (126 square meters). A library, a terrace, and barbecue grills are also featured at the business-friendly Chase Suite Hotel Newark. Self parking is free. This 3.5-star Newark hotel is smoke free.

  • 148 guestrooms or units
  • 2 levels
  • 9 buildings
  • 1395 sq ft of conference space
  • 126 sq m of conference space
  • Breakfast available (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (28.4 km / 17.7 mi)
  • Train station: Fremont Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Chase Suite Hotel Newark offers 148 accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 19-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newark hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Fireplace
  • Separate bedroom
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:30 AM to 8:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chase Suite Hotel
  • Chase Suite Hotel Newark
  • Chase Suite Newark
  • Newark Chase Suite Hotel
  • Chase Suite Hotel Newark Hotel
  • Chase Suite Hotel Newark Newark
  • Chase Suite Hotel Newark Hotel Newark

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.