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"The property needs some updating. The rooms aren’t very nice & pets are allowed. " More

By a verified traveler on Sun 18 Oct 2020

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Hotel Description

3-star hotel near Norfolk Premium Outlets

City center stay

With a stay at this Northwest hotel, you'll be within half a mile (1 km) of Norfolk Premium Outlets and 2 miles (3 km) of Lake Taylor Hospital. Cypress Point Country Club and Sentara Leigh Hospital are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 127 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Refrigerators, microwaves, and coffee/tea makers are also available. Housekeeping is available on request.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$73* Per night/room Dec 26 - Dec 27

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Business Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Suites Lake Wright - Norfolk Airport ratings based on 30 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Suites Lake Wright - Norfolk Airport

Everyone (19) Business (1) Couples (3) Family (6)
1 out of 5
Construction Detours and therefor hard to find. Hot breakfast was a frozen buritto you have to microwave. Dead bugs in my room. Prior guest bath water still in the tub and could not shower. Room above dumpsters which was utilized at 230am. Horrible experience

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 15, 2021 by Alcina Phipps

Laura, thank you for your review. Please know that your concerns do not go unnoticed. We are working to correct the issues you faced. We are undergoing a renovation and additional training to correct the inconveniences you encountered.

1 out of 5
This was the worst hotel I have ever stayed at. I cannot express how disgusting, poorly run, stinky, not vacuumed at all, every surface was scary to touch. Didn’t even have a shower curtain to take a shower for over a day, after repeated requests. Never again for Quality Inn

Posted by on Aug 29, 2021

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Comment from Hotel Management

Oct 13, 2021 by Alcina Phipps

Thank you fir taking the time to write a review. We are now aware of the issues our guests are facing and have made some major changes and will be undergoing a major renovation in the upcoming months. Thank you again and we hope for your return in the future.

1 out of 5

Posted by on Aug 26, 2021

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1 out of 5

Posted by on May 29, 2021

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1 out of 5
This property was a disgrace and over priced. In the first room the AC and the phone didn't work. So we were moved to another room In the second room the phone also didn't work and there were 2 towels, when I asked for towel I was told that they wouldn't have any towel until the next morning. (THIS WAS AT 5:00 PM} The following morning I went down at 6am for more towel and was told they wouldn't have any towel until around 11:00 that morning which also happen to be checkout time. The final insult was their so call breakfast which consisted of a brown paper bag with a single breakfast bar. As a veteran I have served all of the world and this hands down is one of the worst hotel exprences I have ever had. I will never ever stay at this hotel again Note: alot of other people felt the same way

Posted by on Apr 19, 2021

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3 out of 5
The property needs some updating. The rooms aren’t very nice & pets are allowed.

Posted by on Oct 18, 2020

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1 out of 5
The room was filthy. The carpet was soaked in half of the room with the bed. You could not see in the bathroom as the light was really dim. It looked like rat droppings in the bathroom as well. The bedspread looked like it hadn't been washed in ages. Simply put, the room was a disaster. Staff was fair but not overly polite or helpful. We did not end up staying as there wasn't another room available that they could put us in by check in time.They said it was because they were full the night before.

Posted by on Aug 12, 2019

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2 out of 5
When we checked in the front desk allowed us to go to our room. When we arrived at our room, the room was not ready. The front desk should've informed us or give us a room that was ready. The carpet in the room was stained. We had to shower with our slippers on. There were no linens for the sofa bed. The ice maker in the hall was disgusting. It had mildew all over the machine. The room needed a bit more attention. On the same note the beds were comfortable and there was enough parking spaces. Although you meeded to get back to your room early to get a close parking spot. Otherwise you had to park in the back.

Posted by on Aug 6, 2019

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1 out of 5

Posted by on Jun 23, 2019

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5 out of 5

Posted by on Jun 15, 2019

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About the Quality Suites Lake Wright - Norfolk Airport

Location 6280 Northampton Blvd, Norfolk, VA 23502

Renovations + Closures

The following facilities or services will be unavailable from December 6 2021 to December 13 2021 (dates subject to change):

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Suites Lake Wright - Norfolk Airport offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 5230 square feet (486 square meters). A roundtrip airport shuttle is free (available 24 hours). Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Suites Lake Wright - Norfolk Airport. Free self parking is available. Smoking is allowed in designated areas at this 3-star Norfolk hotel.

  • 1 building
  • 127 guestrooms or units
  • 5 levels
  • 5230 sq ft of conference space
  • 486 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Suites Lake Wright - Norfolk Airport offers 127 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms and include sofa beds. 32-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Wright
  • Quality Suites Lake Wright
  • Quality Suites Lake Wright Hotel
  • Quality Suites Lake Wright Norfolk
  • Quality Inn Norfolk
  • Quality Suites At Lake Wright Hotel Norfolk
  • Quality Suites Lake Wright Norfolk Airport Hotel
  • Quality Suites Lake Wright Norfolk Airport
  • Quality Suites Wright Norfolk
  • Quality Suites Lake Wright - Norfolk Airport Hotel
  • Quality Suites Lake Wright - Norfolk Airport Norfolk
  • Quality Suites Lake Wright - Norfolk Airport Hotel Norfolk

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.