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4.4 out of 5

"Had a great pool view and rooms where comfortable " More

By a verified traveler on Tue 24 Jul 2018

Hotel Description

Romantic 4-star resort with spa

Rancho Mirage retreat

You'll find Children's Discovery Museum of the Desert and Century Park within 3 miles (5 km) of this resort. Wet'n'Wild Palm Springs and San Jacinto Mountains are also within 6 miles (10 km).

Casino, spa tub

This romantic resort features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 2 outdoor pools and get free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 340 guestrooms also offer free WiFi and flat-screen TVs with cable channels. 24-hour room service, refrigerators, and minibars are also available.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$175* Per night/room Jan 20 - Jan 21

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking (Pure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Pure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Agua Caliente Resort Casino Spa Rancho Mirage ratings based on 59 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Agua Caliente Resort Casino Spa Rancho Mirage

Everyone (20) Couples (7) Family (8)
2 out of 5
It was horrible to be in a smoking facility! I had my kids with me and not happy about smoking openly in place.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by Adam

Thank you for your time in reviewing our property. We are sorry to hear the smoking in the casino affected your stay with us. We truly appreciate your business.

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 27, 2019 by ajames

Thank you for your highly positive review of our property.

5 out of 5
Customer service was excellent on all levels. Very friendly. My first time there as I usually go to Vegas. Well no more Vegas! I have found a better place to go. Their spa services are fabulous.

Posted by , from Show Low, Az on Dec 14, 2019

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Comment from Hotel Management

Dec 15, 2019 by ajames

Thank you for staying with us and your highly positive review of our property. We greatly value your feedback and look forward to serving you again soon.

4 out of 5
I love the hotel and casino. Although I requested a lower level I was placed on the 11th floor. Besides that everything was perfect.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 21, 2019 by M.Gray

Good afternoon, We are truly pleased you enjoyed your stay with us and appreciate the time you have taken to provide feedback. Our 11th floor is specifically designated as our Pure Wellness floor. When that type of room type is booked, it is at a slightly higher rate (due to the special filtration system linens used) we want to assure you receive exactly what you had booked. All other room types are offered on lower floors. Thank you again and we look forward to welcoming you back again soon!

4 out of 5
The room was beautiful with a great view of the pool. No complaints

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 21, 2019 by ajames

Thank you for staying with us and your highly positive review of our property. We greatly value your feedback.

5 out of 5
Nice clean hotel, friendly stafff, easy check in.Good restaurants, very nice facility

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 28, 2019 by ajames

Thank you for staying with us and your highly positive review of our property.

5 out of 5
The staff was very nice the hotel very clean. Was very welcoming. I can’t wait to go back

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 19, 2019 by M.Gray

Good morning, We are truly pleased you thoroughly enjoyed your stay with us and that you found the staff to be welcoming! Thank you for the "5 out of 5" rating! We look forward to welcoming you back again soon!

4 out of 5

Posted by on Sep 25, 2019

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Comment from Hotel Management

Sep 25, 2019 by M.Gray

Good afternoon, We are truly pleased you enjoyed your stay with us! Thank you for your review and we look forward to welcoming you back again soon!

4 out of 5
Super clean, everything is conveniently located and easy to find.

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 19, 2019 by M.Gray

Good evening, We are genuinely pleased to hear your room was super clean and that all of our wonderful outlets were easy to locate! Thank you for the very nice review and we hope to welcome you back at Agua Caliente again soon!

4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by ajames

Thank you for staying with us and your highly positive review of our property.

About the Agua Caliente Resort Casino Spa Rancho Mirage

Location 32-250 Bob Hope Drive, Rancho Mirage, CA 92270

Property Features

Agua Caliente Resort Casino Spa Rancho Mirage offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There are 9 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A casino, a nightclub, and a terrace are also featured at the business-friendly Agua Caliente Resort Casino Spa Rancho Mirage. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Rancho Mirage resort.

  • 340 guestrooms or units
  • 16 levels
  • 9 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • 10,000 sq ft of conference space
  • Built in 2008
  • Casino
  • Nightclub
  • Bar by the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (10.9 km / 6.8 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Agua Caliente Resort Casino Spa Rancho Mirage offers 340 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Rancho Mirage resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

The Steakhouse - This fine-dining restaurant specializes in American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Waters Cafe - Overlooking the pool, this café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Grand Palms Buffet - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Open select days.

Java Caliente - This coffee shop serves light fare only. Open 24 hours. Open daily.

360 Sports - This bistro specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Sunstone Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

An adult age 21 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization for $100 for incidentals on-site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

This hotel will place an authorization for the total amount of the reservation 72 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 per person (approximately)
  • In-room microwave fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Agua
  • Agua Caliente Casino Resort Spa
  • Agua Caliente Casino Resort Spa Rancho Mirage
  • Agua Caliente Casino Spa
  • Agua Caliente Casino Spa Rancho Mirage
  • Agua Caliente Resort
  • Agua Caliente Resort Spa
  • Agua Caliente Spa Resort
  • Agua Caliente Spa Resort Casino
  • Agua Casino
  • Agua Caliente Casino Resort Spa Rancho Mirage, CA
  • Agua Caliente Hotel Rancho Mirage
  • Agua Caliente Resort Casino Spa Rancho Mirage Resort
  • Agua Caliente Resort Casino Spa Rancho Mirage Rancho Mirage
  • Agua Caliente Resort Casino Spa
  • Agua Caliente Casino Spa Rancho Mirage
  • Resort Agua Caliente Resort Casino Spa Rancho Mirage
  • Agua Caliente Resort Casino Spa Rancho Mirage Rancho Mirage
  • Agua Caliente Casino Resort Spa
  • Agua Caliente Casino Spa
  • Agua Caliente Casino Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.