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4.7 out of 5

"Every staff member we encountered throughout our stay were very friendly and professional " More

By a verified traveler on Sun 22 May 2022

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Hotel Description

Enjoy 2 outdoor pools at this 4-star Rancho Mirage resort

Rancho Mirage retreat

At this Rancho Mirage resort, you'll be within half a mile (1 km) of Agua Caliente Casino and 3 miles (5 km) of Sunnylands Center and Gardens. Big League Dreams Sports Park and Classic Club are also within 6 miles (10 km).

Casino, dining

This resort features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 2 outdoor pools and get free self parking.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$219* Per night/room Oct 10 - Oct 11

Deluxe Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Agua Caliente Resort Casino Spa Rancho Mirage ratings based on 23 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Agua Caliente Resort Casino Spa Rancho Mirage

Everyone (9) Couples (6) Family (5)
5 out of 5

Posted by , from ALTA LOMA on Jun 9, 2022

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5 out of 5
Not much.

Posted by on Jun 3, 2022

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Comment from Hotel Management

Jul 19, 2022 by Eddie

Thank you for the rating. We greatly appreciate you taking the time to provide feedback, and we look forward to welcoming you back to Agua Caliente.

5 out of 5
Every staff member we encountered throughout our stay were very friendly and professional

Posted by on May 22, 2022

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Comment from Hotel Management

Jul 19, 2022 by Eddie

Thank you for the rating. We greatly appreciate you taking the time to provide feedback, and we look forward to welcoming you back to Agua Caliente.

5 out of 5
Rooms always clean Everything always works Plenty of staff on the floor Good coffee shop

Posted by on Dec 3, 2021

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Comment from Hotel Management

Dec 4, 2021 by Phillip Kays, Guest Relations Coordinator

Dear Eddie, Thank you so much for the feedback! We greatly appreciate your feedback and are glad to hear that you had a great experience, especially regarding our award-winning resort accommodations and commitment to providing exceptional guest service. We look forward to your next visit!

5 out of 5

Posted by on Oct 18, 2021

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5 out of 5
Always a friendly staff. Alex? in check-in made us feel very welcome. Thank you

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 23, 2021 by Phillip Kays, Guest Relations Coordinator

Dear Eddie, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding our commitment to providing exceptional guest service. I will be sure to share your thoughtful comments regarding Alex with her leaders. We hope to continue to provide great experiences for you and look forward to your next visit.

5 out of 5

Posted by on Jul 26, 2021

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4 out of 5
Overall it was a great place to relax; however, I’m not a casino guy so there wasn’t much more to do. I also didn’t realize the resort was not as close to Palm Springs as I thought.

Posted by on May 29, 2021

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5 out of 5
Very nice property. Lots to do . Love the pool area .

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 27, 2021 by ajames

Thank you for staying with us and your positive rating of our property. We greatly value your feedback and look forward to welcoming you again soon.

5 out of 5
All of the Eating options were great!! Employees were friendly!!

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 8, 2021 by ajames

Thank your for staying with us and your highly positive rating of our property. We greatly value your feedback and look forward to welcoming you back again soon.

About the Agua Caliente Resort Casino Spa Rancho Mirage

Location 32-250 Bob Hope Drive, Rancho Mirage, CA 92270

Property Features

Agua Caliente Resort Casino Spa Rancho Mirage offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A casino, a nightclub, and a fitness center are also featured at the business-friendly Agua Caliente Resort Casino Spa Rancho Mirage. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Rancho Mirage resort.

  • 340 guestrooms or units
  • 16 levels
  • Built in 2008
  • Casino
  • Nightclub
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Agua Caliente Resort Casino Spa Rancho Mirage offers 340 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Rancho Mirage resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

The Steakhouse - This steakhouse specializes in American cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Waters Cafe - Overlooking the pool, this café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

The District eateries - This diner specializes in American cuisine and serves light fare only. Open daily.

Java Caliente - This coffee shop serves light fare only. Open 24 hours. Open daily.

360 Sports - This theme restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Ecotours nearby
  • Golfing nearby

Spa Services

Sunstone Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

An adult age 21 or older must assume all liability for the booking.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the total amount of the reservation 72 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

This property will place an authorization for USD 100 for incidentals on-site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 24.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 per person (approximately)
  • In-room microwave fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Agua
  • Agua Caliente Casino Resort Spa
  • Agua Caliente Casino Resort Spa Rancho Mirage
  • Agua Caliente Casino Spa
  • Agua Caliente Casino Spa Rancho Mirage
  • Agua Caliente Resort
  • Agua Caliente Resort Spa
  • Agua Caliente Spa Resort
  • Agua Caliente Spa Resort Casino
  • Agua Casino
  • Agua Caliente Casino Resort Spa Rancho Mirage, CA
  • Agua Caliente Hotel Rancho Mirage
  • Agua Caliente Resort Casino Spa Rancho Mirage Resort
  • Agua Caliente Resort Casino Spa Rancho Mirage Rancho Mirage
  • Agua Caliente Resort Casino Spa
  • Agua Caliente Casino Spa Rancho Mirage
  • Resort Agua Caliente Resort Casino Spa Rancho Mirage
  • Agua Caliente Resort Casino Spa Rancho Mirage Rancho Mirage
  • Agua Caliente Casino Resort Spa
  • Agua Caliente Casino Spa
  • Agua Caliente Casino Spa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.