Skip to main content
Beginning of main content

"We couldn't get into the building without calling front desk .. and no one was answering. Finally a disturbed looking employee let us in and then ch ... " More

By a verified traveler on Sun 25 Jul 2021

Enter dates to see availability

Hotel Description

3-star aparthotel near Stanford University

In Palo Alto

You'll find Stanford University and Googleplex within 3 miles (5 km) of this Palo Alto aparthotel. San Antonio Shopping Center and Rengstorff Park are also within 2 miles (3 km).

Renovated in 2015

This aparthotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, kitchens

In addition to free WiFi and free wired Internet, the 138 apartments feature well-equipped kitchens with refrigerators, microwaves, and dishwashers. Sofa beds, dining areas, and flat-screen TVs are also available.

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$132* Per night/room Feb 4 - Feb 5

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Palo Alto, CA ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Palo Alto, CA

Everyone (4) Family (2)
3 out of 5
We couldn't get into the building without calling front desk .. and no one was answering. Finally a disturbed looking employee let us in and then checked us in to inform us that their pet friendly policy included a 100 dollar fee I was not amused

Posted by on Jul 25, 2021

Was this review helpful to you?
2 out of 5
Old motel. Needs a lot of updating. Lousy little scratchy towels. No shampoo.

Posted by , from Oregon on Oct 8, 2018

Was this review helpful to you?
5 out of 5
Great! One of the chargers on the bedroom lamp did not work but other than that great

Posted by on Mar 31, 2018

Was this review helpful to you?
3 out of 5

Great hotel, too bad it wasn't clean

Pros: Room size, nice lobby, happy hour, front desk staff seemed nice
Cons: 1. Cleaning staff needs to do a thorough cleaning and not cut corners by skipping steps. 2. Beds can be more comfortable.
Location: Good location, close to restaurants, the freeway, etc.
I've stayed in a several hotels in Palo Alto, and I was very pleased to see that Homewood Suites was a "real" hotel, not a nicer version of a motel. Homewood had rooms that were accessed from the inside of the hotel, so I felt safer at this hotel as a solo female traveler. I also enjoyed the spacious room size as I spend a lot of time inside the hotel after work. The happy hour on Mon-Thurs nights was a delightful surprise because they offer hot food as well as beverages. There was a nice lounge area as well as a complimentary hot breakfast. I wish I could give this hotel 5-stars, but unfortunately, the cleanliness was terrible. I found light-colored hair in several areas of the shower (door, wall, sliding area) and on the carpet. I had a late check-in, so it was too late to alert the staff. I also already unpacked and was working, so it would have been cumbersome to move rooms. The room appeared clean at first glance, but I believe the cleaning staff skipped vacuuming as well as the bathroom shower stall, which was GROSS. On my 2nd day, I returned to my room past 4pm and my room wasn't cleaned yet. I called for room service and someone arrived in 15 min, but seemed reluctant to clean my room at that time - so I had to explain that after work, I like to take a shower, but couldn't if they were still coming later. He did a quick "cleaning", like he made the bed and gave new towels, but skipped vacuuming! So it was another night with wearing socks and feeling dirty. :(

Posted by on Aug 20, 2016

Was this review helpful to you?
5 out of 5

Great hotel with a HUGE living space!

Pros: New, fancy, clean, roomy A real, full breakfast!!
Location: went to Shoreline Amphitheater. Great location, lots of food choices nearby
Pleasant staff, fabulous room, pet friendly, full kitchen!!

Posted by , from Lake Tahoe on Aug 2, 2016

Was this review helpful to you?
5 out of 5

Very nice hotel in a busy area but quiet

The Manager was very professional. The room modern and quiet. The breakfast excellent. We will come again.

Posted by , from St Lucie West, Florida on Aug 3, 2015

Was this review helpful to you?

About the Homewood Suites by Hilton Palo Alto, CA

Location 4329 El Camino Real, Palo Alto, CA 94306

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Homewood Suites by Hilton Palo Alto, CA offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this aparthotel measures 851 square feet (77 square meters). The business-friendly Homewood Suites by Hilton Palo Alto, CA also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Homewood Suites by Hilton Palo Alto, CA was completed in 2015. Smoking is allowed in designated areas at this 3-star Palo Alto aparthotel.

  • 138 guestrooms or units
  • 4 levels
  • 851 sq ft of conference space
  • 77 sq m of conference space
  • Built in 2015
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Antonio Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Palo Alto, CA offers 138 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 8:00 AM to 10:00 AM.

Homewood Suites by Hilton Palo Alto, CA has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Palo Alto Hotel
  • Homewood Suites Hilton Palo Alto
  • Homewood Suites Hilton Palo Alto CA Hotel
  • Homewood Suites Hilton Palo Alto CA
  • Homewood Suites Hilton Palo Alto CA Hotel
  • Palo Alto Homewood Suites by Hilton Palo Alto, CA Hotel
  • Hotel Homewood Suites by Hilton Palo Alto, CA
  • Homewood Suites by Hilton Palo Alto CA
  • Homewood Suites Hilton Palo Alto CA
  • Hotel Homewood Suites by Hilton Palo Alto, CA Palo Alto
  • Homewood Suites by Hilton Palo Alto, CA Palo Alto
  • Homewood Suites By Hilton Palo Alto
  • Homewood Suites Hilton Hotel
  • Homewood Suites Hilton
  • Homewood Suites by Hilton Palo Alto CA
  • Homewood Suites by Hilton Palo Alto, CA Palo Alto
  • Homewood Suites by Hilton Palo Alto, CA Aparthotel
  • Homewood Suites by Hilton Palo Alto, CA Aparthotel Palo Alto

You should know

  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://travel.travelocity.com/Palo-Alto-Hotels-Homewood-Suites-by-Hilton-Palo-Alto,-CA.h8962118-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Palo-Alto-Hotels-Homewood-Suites-by-Hilton-Palo-Alto,-CA.h8962118-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Palo-Alto-Hotels-Homewood-Suites-by-Hilton-Palo-Alto,-CA.h8962118-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.