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5.0 out of 5

"This building used to be a professional building with offices 75 years ago I would come to the doctor with my mother here " More

By a verified traveler on Mon 02 Dec 2019

Hotel Description

3-star hotel near Phoenix Convention Center

City center stay

Within a 10-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Talking Stick Resort Arena. Chase Field and Arizona State Capitol are also within 2 miles (3 km).

Renovated in 2015

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, express check-in, and express check-out are also offered.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 170 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Room service, premium bedding, and free newspapers are also available.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, City View, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room (Parlor)

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 2 Max

Hilton Garden Inn Phoenix Downtown ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Phoenix Downtown

Everyone (4)
5 out of 5
This building used to be a professional building with offices 75 years ago I would come to the doctor with my mother here

Posted by on Dec 2, 2019

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5 out of 5

Posted by on Oct 2, 2019

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5 out of 5

Posted by on Sep 30, 2019

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5 out of 5
Great stay! Wonderful Stay. Great Staff. Great location.

Posted by on Nov 19, 2018

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About the Hilton Garden Inn Phoenix Downtown

Location 15 E Monroe St, Phoenix, AZ 85004

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. Public spaces have free WiFi. A fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Phoenix Downtown. Parking is available for a fee. A complete renovation of Hilton Garden Inn Phoenix Downtown was completed in 2015. This 3-star Phoenix hotel is smoke free.

  • 170 guestrooms or units
  • 12 levels
  • 5 conference rooms
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Van Buren - 1st Ave Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Phoenix Downtown offers 170 accommodations with complimentary newspapers and irons/ironing boards. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Phoenix hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.

Monroe's - This lobby lounge serves dinner only.

Nook Kitchen - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)
  • Self parking fee: USD 18 per day
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.