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4.1 out of 5

"The property is very nice . I would suggest putting a small microwave in the rooms for customer convenience. The restaurant for breakfast was subpar, ... " More

By a verified traveler on Sun 25 Jun 2017

Hotel Description

Family-friendly 4-star hotel with 8 outdoor pools

City center retreat

Your stay at this North Mountain hotel places you within 12 miles (20 km) of Phoenix Art Museum and Musical Instrument Museum. Kierland Commons and Scottsdale Quarter are within 12 miles (20 km).

18-hole golf course

This smoke-free hotel features a golf course, free water park access, and a full-service spa. Families will appreciate the waterslide and onsite laundry facilities. Enjoy the 8 outdoor pools and get free valet parking.

Comfy beds, WiFi

The 584 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include balconies or patios, sofa beds, and LCD TVs with cable channels.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
$200* Per night/room Feb 10 - Feb 11

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds (Falls Location)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pointe Hilton Tapatio Cliffs Resort ratings based on 139 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pointe Hilton Tapatio Cliffs Resort

Everyone (15) Couples (3) Family (2)
3 out of 5

Posted by on Dec 11, 2019

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5 out of 5
I loved everything it was beautiful relaxing the breakfast was good pools clean

Posted by on Sep 23, 2019

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4 out of 5
Nice resort, really spread out. Parking terrible for checkin

Posted by on Aug 26, 2019

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3 out of 5
Family weekend away so little kids could swim. We stayed on a weekend that was totally booked. Parking was not easy. We "upgraded" for $20/night to be closer to the pools. I wouldn't do that again. We attempted to go to the big pool with the water slide and it was standing room only in the pool. Customer service was attentive and staff was friendly. I don't think I'd stay there again for all the extra charges and unable to use the amenities

Posted by on Aug 17, 2019

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1 out of 5

Posted by on Jul 13, 2019

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5 out of 5
Property was very beautiful and relaxing. The pools were clean, rooms well cleaned, and staff was very helpful when needed.

Posted by on May 19, 2019

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5 out of 5

Posted by on May 5, 2019

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5 out of 5
The pools were amazing and the entire property was beautiful! The golf cart shuttles were fun and convenient, the staff were extremely friendly and helpful!

Posted by on Apr 28, 2019

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5 out of 5
great place to stay. we loved it and would stay there again.

Posted by on Feb 3, 2019

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4 out of 5
Nice hotel; unique grounds/environment. Good experience overall. Room was very nice - looked newly renovated. Buildings in general are nice, but in need of a little refreshing; new paint, replace balcony awnings, etc...

Posted by , from So Cal on Nov 25, 2018

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About the Pointe Hilton Tapatio Cliffs Resort

Location 11111 N 7th St, Phoenix, AZ 85020

Property Features

As a guest of Pointe Hilton Tapatio Cliffs Resort, you'll find a full-service spa, a golf course, and a complimentary water park. 8 outdoor swimming pools and 7 spa tubs are also on site. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 75 square feet (7 square meters) and includes a conference center. A fitness center, a sauna, and a terrace are also featured at the family-friendly Pointe Hilton Tapatio Cliffs Resort. Free self parking and valet parking are available. This Mediterranean Phoenix hotel is smoke free.

  • 584 guestrooms or units
  • 6 levels
  • 28 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 75 sq ft of conference space
  • 7 sq m of conference space
  • Built in 1982
  • Bar by the pool
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 8
  • Waterslide
  • Separate living room1
  • Outdoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (27.4 km / 17 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Pointe Hilton Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Lobby Bar - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with waterslides. 8 outdoor swimming pools and 7 spa tubs are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Tocaloma Spa & Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires a USD 500 cash deposit for any bookings where payment for the stay will be made in cash. For more details, please contact the property using the information on the reservation confirmation received after booking.

The daily mandatory resort fee includes access to Falls Water Village (maximum of 4 guests per room), use of the golf driving range and tennis courts for 1 hour, a 10% discount on apparel in resort shops, and 20% off selected spa services.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Internet access
  • Phone calls
  • Self parking
  • Valet parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cliffs Tapatio Resort
  • Hilton Pointe Tapatio Cliffs Resort
  • Hilton Tapatio
  • Pointe Hilton Resort
  • Pointe Hilton Tapatio Cliffs Resort
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Tapatio Cliffs
  • Pointe Tapatio Cliffs Resort
  • Tapatio Cliffs Hilton
  • Tapatio Hilton
  • Pointe Hilton Tapatio Cliffs Hotel Phoenix
  • Pointe Hilton Tapatio Cliffs Phoenix
  • Pointe Hilton Tapatio Cliffs
  • Hilton Phoenix
  • Phoenix Hilton
  • Pointe Hilton Tapatio Cliffs
  • Pointe Hilton Tapatio Cliffs Resort Hotel
  • Pointe Hilton Tapatio Cliffs Resort Phoenix
  • Pointe Hilton Tapatio Cliffs Resort Hotel Phoenix

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.