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4.4 out of 5

"The fire alarm at 10pm courtesy of some teenager wasn’t pleasant. " More

By a verified traveler on Wed 05 Jul 2023

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Hotel Description

4-star eco-certified hotel near Phoenix Convention Center

Heart of Phoenix

With a stay at this Downtown Phoenix hotel, you'll be steps from Herberger Theater Center and Phoenix Symphony Hall. Phoenix Convention Center and Arizona State University - Downtown Phoenix are also within half a mile (1 km).

Multiple dining options

This eco-certified hotel includes 2 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and coffee shop.

Guest Room, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$225* Per night/room Oct 13 - Oct 14

Suite, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room (1 King Bed and 1 Murphy Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Phoenix ratings based on 29 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Phoenix

Everyone (15) Couples (6) Family (7)
5 out of 5

Posted by , from Yuma on Sep 5, 2023

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5 out of 5

Posted by , from Wasilla on Jul 9, 2023

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5 out of 5
The fire alarm at 10pm courtesy of some teenager wasn’t pleasant.

Posted by on Jul 5, 2023

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5 out of 5

Posted by on Jul 2, 2023

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5 out of 5

Posted by on Jun 15, 2023

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4 out of 5
Good check in.

Posted by , from Rancho Santa Margarita on Jun 12, 2023

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4 out of 5
Not informed parking would be extra until check in.

Posted by on Jun 4, 2023

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Comment from Hotel Management

Jun 6, 2023 by Ebony

Greetings Stephani,We apologize for any inconvenience caused by the lack of information regarding parking fees. It is our goal to provide transparent and clear communication about all additional charges. We appreciate your feedback and will make sure to address this issue to ensure that future guests are properly informed about parking fees prior to their arrival. Thank you for bringing this to our attention, and we hope that the rest of your stay was enjoyable. If there's anything else we can assist you with, please don't hesitate to let us know.

2 out of 5
We arrived at 5:30 pm after taking us an hour to get into the valet. Our room wasn’t ready at that time. The following morning it took us over an hour to get our car from the valet. There was no hot water when we took our showers. The staff was working hard and friendly.

Posted by on Nov 21, 2022

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5 out of 5

Posted by , from florence on Sep 10, 2022

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4 out of 5
Property is beautiful and the location is absolutely great. The only thing minor issue I had was we were told breakfast was included. We went went to the small restaurant and the staff said we could have anything on the breakfast menu and the hotel would comp it. It turns out that the omelettes were not part of this deal. I am not complaining but I wish the staff was better informed. If we were only allowed a pastry and coffee I wish it would been said up front.

Posted by on Aug 21, 2022

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About the Hyatt Regency Phoenix

Location 122 N 2nd St, Phoenix, AZ 85004

Property Features

Hyatt Regency Phoenix offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Hyatt Regency Phoenix. For a fee, parking is available. This 4-star Phoenix hotel is smoke free.

  • 693 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • 4 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Metro station: 3rd Street - Washington Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12–25 per person
  • Fee for in-room wireless Internet: USD 5.00 per night (rates may vary)
  • Fee for in-room wired Internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Covered valet parking fee: USD 40 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Phoenix
  • Hyatt Phoenix Regency
  • Hyatt Regency Hotel Phoenix
  • Hyatt Regency Phoenix
  • Phoenix Hyatt
  • Phoenix Hyatt Regency
  • Phoenix Regency
  • Phoenix Regency Hyatt
  • Regency Hyatt Phoenix
  • Regency Phoenix
  • Hyatt Regency Phoenix Hotel Phoenix
  • Hyatt Regency Phoenix Hotel
  • Hyatt Regency
  • Hyatt Regency Phoenix Hotel
  • Hyatt Regency Phoenix Phoenix
  • Hyatt Regency Phoenix Hotel Phoenix

You should know

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.