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4.8 out of 5

"The staff was friendly, the room was clean and the stay was nice. I have no complaints. " More

By a verified traveler on Tue 07 Jan 2020

Hotel Description

Family-friendly 3.5-star hotel near Arizona Center

Heart of Phoenix

With a stay at this Downtown Phoenix hotel, you'll be steps from Phoenix Convention Center and Herberger Theater Center. Phoenix Symphony Hall and Arizona Center are also within half a mile (1 km).

Multiple dining options

This eco-friendly hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the spa tub, bar/lounge, and coffee shop.

IPod docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 693 guestrooms also offer iPod docks and flat-screen TVs with cable channels. WiFi, wired Internet, and premium bedding are also available.

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room (1 King Bed and 1 Murphy Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Regency Phoenix ratings based on 20 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Phoenix

Everyone (13) Couples (2) Family (3)
5 out of 5
The staff was friendly, the room was clean and the stay was nice. I have no complaints.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 20, 2020 by Hyatt Management

Thank you so much, we are glad you enjoyed your stay!

4 out of 5

Posted by on Dec 18, 2019

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5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Hyatt Regency Phoenix

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

5 out of 5

Posted by on Sep 29, 2019

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5 out of 5

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 17, 2019 by Hyatt Regency Phoenix

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

5 out of 5
The property was clean and convenient for my purpose. I would stay there again.

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 7, 2019 by Hyatt Regency Phoenix

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

5 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Aug 4, 2019 by Hyatt Regency Phoenix

We are pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

5 out of 5
Great. Super Great. Very Super Great, nice place..

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 9, 2019 by Hyatt Regency Phoenix

Thank you for your kind feedback! We hope to welcome you back to our hotel soon!

5 out of 5
Central located downtown within walking distance to most things.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 22, 2019 by Hyatt Regency Phoenix

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

5 out of 5
Kandis at check in was super sweet. She made us feel welcome.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 16, 2019 by Hyatt Regency Phoenix

We are so pleased that you had an enjoyable stay with us. We hope to welcome you back in the near future!

About the Hyatt Regency Phoenix

Location 122 N 2nd St, Phoenix, AZ 85004

Renovations + Closures

This property is closed from March 22 2020 to September 22 2020 (dates subject to change).

Property Features

Hyatt Regency Phoenix offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 48,000 square feet (4 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hyatt Regency Phoenix. For a fee, parking is available. This 3.5-star Phoenix hotel is smoke free.

  • 693 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 48,000 sq ft of conference space
  • 4 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (11.8 km / 7.4 mi)
  • Metro station: 3rd Street - Washington Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and video-game consoles. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Compass Arizona Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Market Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast and lunch

The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 5.00 per night (rates may vary)
  • Fee for in-room wired Internet: USD 15.95 per night (rates may vary)
  • Self parking fee: USD 23 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Phoenix
  • Hyatt Phoenix Regency
  • Hyatt Regency Hotel Phoenix
  • Hyatt Regency Phoenix
  • Phoenix Hyatt
  • Phoenix Hyatt Regency
  • Phoenix Regency
  • Phoenix Regency Hyatt
  • Regency Hyatt Phoenix
  • Regency Phoenix
  • Hyatt Regency Phoenix Hotel Phoenix
  • Hyatt Regency Phoenix Hotel
  • Hyatt Regency
  • Hyatt Regency Phoenix Hotel
  • Hyatt Regency Phoenix Phoenix
  • Hyatt Regency Phoenix Hotel Phoenix

You should know

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.