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"Property definitely needs upgrades but for the price you can’t compare. " More

By a verified traveler on Sun 11 Sep 2022

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Hotel Description

Family-friendly 4-star resort with 4 outdoor pools

Camelback East stay

A stay at this Camelback East resort places you within half a mile (1 km) of Phoenix Mountain Preserve and 3 miles (5 km) of Arizona Biltmore Resort - Adobe Course. Arizona Biltmore Resort - Links Course and Piestewa Peak are also within 3 miles (5 km).

Poolside dining

This smoke-free resort features free water park access, a full-service spa, and 3 restaurants. There's fun for all ages with a lazy river and mini golf, and families will appreciate the onsite laundry facilities. Enjoy the 4 outdoor pools and get free self parking.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$148* Per night/room Dec 26 - Dec 27

Room, Accessible, Bathtub (Agave)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Agave)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Ambassador)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds (Agave)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Accessible, Bathtub (Agave, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Phoenix Resort at the Peak ratings based on 46 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton Phoenix Resort at the Peak

Everyone (16) Couples (4) Family (21)
2 out of 5
The property did not disclose that the water slide was not going to be available. This was the main reason for our stay. What a disappointment to the kids.

Posted by on Sep 19, 2022

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Comment from Hotel Management

Sep 25, 2022 by General Manager

Thank you for taking the time to share your recent experience with us. Please allow me to apologize for the inconveniences and you experienced during your stay at our resort. I have shared your comments with our team and I can reassure you that we have addressed the issue. We appreciate your business and when situations like this occur the matter is not taken lightly. It is our hope that you will return to our resort on your next trip to the Phoenix/Phoenix area.

5 out of 5
Property definitely needs upgrades but for the price you can’t compare.

Posted by on Sep 11, 2022

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Comment from Hotel Management

Sep 25, 2022 by General Manager

Thank you for sharing. We are excited to let you know in 2023 an investment of 25 million is approved for the resort renovation. We look forward to welcoming you back to experience the resort once these upgrades are complete. Again, thank you for sharing your experiences. We have shared your comments with our team and will be used in an improvement effort to ensure that our service standards are of the highest level every day.

2 out of 5
The resort was really a let down hot tub outside our room didn’t work the “ water park” which we were told was close by was not a walkable distance for a person who had disabilities. Our room did not have a working coffee pot nor was there a microwave. For a Hilton property. I was very disappointed. I rather doubt I would book with them again.

Posted by on Aug 19, 2022

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Comment from Hotel Management

Aug 30, 2022 by General Manager

We are truly sorry to read that we did not meet your expectations during your recent visit to our resort. We place a high value on the feedback we receive as we are always striving to improve the guest experience for all. We will embrace your feedback and ensure that the entire team understands its importance and the value of receiving any and all constructive assistance from the guest perspective. We do hope that you will see in the other reviews, that the issues you experienced are the exception rather than the rule at our resort and that you will give us another opportunity to service you better when your travels bring you back to our area.

5 out of 5

Posted by on Jul 27, 2022

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3 out of 5
I requested 2 queen beds and got 1 king. Pull out couch would not open and had to call for help to get it open. Lights in living area did not work - bulb replacement was needed. Could not get pull out bed back in to sit on couch. Maintenance needed again

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 22, 2022 by General Manager

We are sorry to hear that your stay did not meet your expectations. We pride ourselves on guest service and are concerned when our efforts fall below our guest’s expectations. We'll keep your comments in mind so that, in the future, we can make sure these issues are resolved. Thanks for taking the time to leave us your feedback.

5 out of 5
The resort and water park was amazing

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 15, 2022 by General Manager

Thanks for the compliment. We hope to see you again soon.

3 out of 5
Property was ok. Could definitely tell it was older and quite out of date.

Posted by on Apr 24, 2022

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Comment from Hotel Management

May 9, 2022 by General Manager

Thank you for recently staying with us at the Hilton Phoenix Resort. We value each guest, as we know that you have a choice when deciding where to stay while here in Phoenix on business or pleasure.

2 out of 5

Posted by on Apr 20, 2022

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3 out of 5

Posted by on Apr 19, 2022

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2 out of 5
Stayed here for 4 days , the room wasn’t very clean , brought it to their attention, nothing was done . I asked for housekeeping they never came . The grounds were dirty , and the staff was using foul language at the water park. Not impressed with this hotel at all .

Posted by , from Duluth on Apr 4, 2022

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Comment from Hotel Management

Apr 4, 2022 by General Manager

We place a high value on the feedback we receive as we are always striving to improve the guest experience for all. We are truly sorry to read that we did not meet your expectations during your recent visit to our resort. We will embrace your feedback and ensure that the entire team understands it's importance and the value of receiving any and all constructive assistance from the guest perspective.

About the Hilton Phoenix Resort at the Peak

Location 7677 N 16th St, Phoenix, AZ 85020

Property Features

Hilton Phoenix Resort at the Peak offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 spa tubs. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. Event space at this resort measures 49814 square feet (4628 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Hilton Phoenix Resort at the Peak. Free self parking is available. This 4-star Phoenix resort is smoke free.

  • 432 guestrooms or units
  • 4 levels
  • 28 buildings
  • 3 dining venues
  • 49814 sq ft of conference space
  • 4628 sq m of conference space
  • Built in 1977
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Waterslide
  • Grocery/convenience store
  • Laundry facilities
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Phoenix Resort at the Peak offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Hole-in-the-Wall - Overlooking the garden, this family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Slim Picken's - This café is located by the pool and specializes in American cuisine. Open daily.

Nearby Activities

A health club and a complimentary water park with a lazy river and waterslides are featured at the resort. 4 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Miniature golf on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Tocasierra Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer and masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.40 per accommodation, per night

The resort fee includes:

  • Spa tub access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Phone calls
  • Faxes
  • In-room safe
  • In-room bottled water
  • Laundry facilities
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.00 for adults and USD 8.75 for children (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per night (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Squaw Pointe
  • Hilton Squaw Resort
  • Pointe Hilton Squaw Peak
  • Pointe Hilton Squaw Peak Phoenix
  • Pointe Hilton Squaw Peak Resort
  • Pointe Hilton Squaw Peak Resort Phoenix
  • Pointe Squaw Hilton Resort
  • Squaw Peak Hilton Resort
  • Squaw Peak Pointe Hilton
  • Squaw Peak Resort
  • Hilton Phoenix
  • Phoenix Hilton
  • Pointe Hilton Squaw Peak Hotel Phoenix
  • Hilton Phoenix At The Peak
  • Pointe Hilton Squaw Peak Resort
  • Hilton Phoenix Resort at the Peak Resort
  • Hilton Phoenix Resort at the Peak Phoenix
  • Hilton Phoenix Resort at the Peak Resort Phoenix

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.