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Marriott Riverside at the Convention Center

3.5-star property
3400 Market Street, Riverside, CA 1-855-201-7819

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3.4 out of 5
See all 12 Travelocity Reviews

"Desk clerks were very helpful. 1st night bed was totally broken down. Could not sleep. Changed rooms next morning bed was good! Creamer left in ro ... " More

By a verified traveler on Thu 03 Sep 2020

Points Of Interest

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Hotel Description

3.5-star hotel near University of California-Riverside, connected to the convention center

In shopping district

A stay at this Downtown Riverside hotel places you steps from Riverside Convention Center and within a 5-minute walk of Fox Performing Arts Center. Fox Entertainment Plaza and Riverside Metropolitan Museum are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and concierge services.

Comfy beds, WiFi

In addition to Smart TVs with satellite channels, the 292 guestrooms offer WiFi and pillowtop beds. Netflix, room service, and coffee/tea makers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Mar 12 - Mar 13

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Concierge Room, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Marriott Riverside at the Convention Center ratings based on 12 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marriott Riverside at the Convention Center

Everyone (5) Family (3)
3 out of 5
Desk clerks were very helpful. 1st night bed was totally broken down. Could not sleep. Changed rooms next morning bed was good! Creamer left in room was soured to point of huge lumps poured into my coffee cup. Had no coffee last morning.

Posted by , from Puyallup, WA on Sep 3, 2020

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Comment from Hotel Management

Oct 20, 2020 by George Moraila-Front Office Manager

Dear Henry, We thank your feed back. We are delighted to hear that our front desk agents were able to address your concerns. Rest assured that your comments have been shared with our executive team to review and address. Once again, we thank you for your feedback and we look forward to welcoming you back when your travels bring you back to Riverside. Warm Regards, George Moraila Front Office Manager Marriott Riverside

5 out of 5
Very spacious rooms, internet speed for the tv was intermittent and slow to load

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 1, 2020 by George Moraila-Front Office Manager

Dear Anonymous, We thank you for the 5 of 5 review. We're delighted that you enjoyed your stay minus the minor issues with the internet. Rest assure that your comments will be forwarded to our engineering team to investigate. Once again, thank you for your feedback. We look forward in welcoming you back when your travels bring you back to Riverside. Warm Regards, George Moraila Front Office Manager Marriott Riverside

4 out of 5
Liked upgraded room. Acoustics are terrible. Woke up to a crying baby and a toddler throwing things and a man hacking up a lung. 12 pm check is great. But I wasn’t able to sleep in.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 23, 2019 by George Moraila-Front Office Manager

Dear Marie, Thank you for your feedback. While we're delighted that you enjoyed the upgraded, we're disappointed to hear that you couldn't get a good nights rest. Rest assure that your comments have been forwarded to our executive team to review. Thank you for your feedback and we look forward in welcoming you back when your travels brings you back to Riverside. Sincerely, George Moraila Front Office Manager Marriott Riverside

5 out of 5
The hotel is neat and clean. Staff are friendly and accomodating.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 28, 2019 by George Moraila-Front Office Manager

Dear Anonymous, We thank you for your 5 of 5 rating. We're delighted to hear that you found our hotel and staff to your liking. Our staff works hard to make memorable impressions on all of our guest like yourself. Thank you for your feedback and we look forward in welcoming you back when your travels bring you back to Riverside. All the best, George Moraila Front Office Manager Marriott Riverside

4 out of 5

Posted by on May 25, 2019

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Comment from Hotel Management

May 28, 2019 by George Moraila-Front Office Manager

Dear Anonymous, Thank you for your 4 of 5 rating. We're delighted that you enjoyed our stay. Thank you for staying at the Marriott Riverside and we look forward in welcoming you back when your travels bring you back to Riverside. Sincerely, George Moraila Front Office Manager Marriott Riverside

4 out of 5

good location and friendly staff

Pros: The friendly staff
Cons: Fresh coat of paint
At the entry it is obvious that this hotel has been around for more than a few decades. Chipped paint and rough around the edges. But the staff was so courteous that it made all the difference in the world. The room was clean and comfortable. I have to say that I hate to be charged a fee for parking in an unsecured parking facility as a guest and then be asked to pay for wifi as an additional feature. At some point these inexpensive items should be included with the room fee and not added on to an additional 30% of the cost of the room.

Posted by on Jan 18, 2016

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5 out of 5

Beside the convention center

Staff was great and facilities were well maintain. Hotel also had a nice wine list.

Posted by , from Charleston, SC on Oct 20, 2015

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4 out of 5

Good value and friendly staff

It's a nice hotel--quite comfortable. The staff is very friendly and helpful.

Posted by , from San Francisco, CA, USA on Mar 15, 2012

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1 out of 5

Will never stay here again

Cons: No free Internet, Noisy
We were kept awake for hours by a drunken brawl outside of our room. Despite three calls to the front desk where they promised security would be sent up immediately, security never appeared. There was yelling, scuffling, a guy assaulting a woman, people pounding on our door, and finally one guy sitting outside our door in his underwear, chanting. The front desk gave us free parking and free coffee, but said they couldn't compensate us for the room because it was a pre-paid room. It's probably not a bad property if nothing goes wrong, but in a hotel that size, the security should be able to handle a problem like that, the front desk people should not lie and say that security will be there (when they won't), and the supervisors should be better trained to deal with irate (and sleep deprived guests). Will never stay here again.

Posted by , from San Diego, CA, USA on Nov 21, 2011

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3 out of 5

Nickel and Dime

The room was okay - nothing special - except that the pillows were so thick I couldn't sleep on them. Not just the oversided decorator pillows, all of them.What was most annoying was that we were paying a premium rate for the hotel room and then got nickeled and dimed for every little thing. Internet $10 a night. Parking $7-9. Even the cheap hotels have free Internet now!

Posted by on Feb 28, 2007

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About the Marriott Riverside at the Convention Center

Location 3400 Market Street, Riverside, CA 92501

Property Features

Marriott Riverside at the Convention Center offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Riverside at the Convention Center. Parking is available for a fee. This 3.5-star Riverside hotel is smoke free.

  • 1 building
  • 292 guestrooms or units
  • 12 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (29.7 km / 18.5 mi)
  • Train station: Riverside-Downtown Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Marriott Riverside at the Convention Center offers 292 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Riverside hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 9:00 AM.

C3 Restaurant and Bar - Overlooking the pool, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.95 and USD 18.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 19.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Convention Hotel Riverside Center
  • Marriott Riverside Convention Center
  • Marriott Riverside Convention Center Hotel
  • Riverside Marriott Hotel Riverside
  • Marriott Riverside
  • Marriott Convention Center
  • Marriott Riverside at the Convention Center Hotel
  • Marriott Riverside at the Convention Center Riverside
  • Marriott Riverside at the Convention Center Hotel Riverside

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.