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Embassy Suites by Hilton Sacramento - Riverfront Promenade

3.5-star property
100 Capitol Mall, Sacramento, CA 1-855-201-7819
4.3 out of 5
Very good!
See all 17 travelocity Reviews

"Great location and nice staff. " More

By a verified traveler on Thu 23 Mar 2023

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Hotel Description

3.5-star hotel near Golden 1 Center

Central Sacramento stay

A stay at this Central Sacramento hotel places you within half a mile (1 km) of Golden 1 Center and 2 miles (3 km) of Discovery Park. Old Sacramento Waterfront and Tower Bridge are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-out, and valet parking. Enjoy the gym and free cooked-to-order breakfast each morning.

Suite, 1 Double Bed, Accessible, Bathtub (2 Room Suite)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$178* Per night/room Jul 2 - Jul 3

Presidential Suite, 1 King Bed, River View (2 Room Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Partial River View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (2 Room Governor Suite, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, River View (2 Room Suite)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, City View (2 Room Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Sacramento Riverfront Promenade ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Sacramento Riverfront Promenade

Everyone (3) Couples (5) Family (5)
5 out of 5
Great location and nice staff.

Posted by , from Julian on Mar 23, 2023

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3 out of 5
Staff was over an hour late past check in time to give us our room. The bedroom TV was not working properly, but it was late to call for assistance.

Posted by on Mar 12, 2023

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5 out of 5
Comfortable and has everything you neef

Posted by on Oct 22, 2022

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5 out of 5
The Lady at the front desk "Noel" was outstanding, helpful and kind. She should be your manager!!!

Posted by on Sep 21, 2022

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5 out of 5
Free welcome drinks

Posted by , from tacoma on Jun 4, 2022

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5 out of 5
Great hotel

Posted by on Mar 15, 2022

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Comment from Hotel Management

Apr 9, 2022 by Neville H

Thank you for the review.

5 out of 5
We had a wonderful experience even with renovations in progress. Staff was great.

Posted by on Feb 20, 2022

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Comment from Hotel Management

Apr 9, 2022 by Neville H

Thank you for the good review.

2 out of 5
No valet service had to park across the street in a parking garage No Bell Hops…… I had to find a cart load my bags and wheel them to my room. I’m 77 years old and live in Sacramento. Decided to book a room To watch the fireworks. Fireworks were cancelled but kept the reservation anyway just thought it would be nice to spend NewYears downtown. VERY disappointed. Then was overcharged $115.00 for my room.

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 21, 2022 by Neville

Thanks for your response. I apologize for the issues mentioned. We hope to see you upon completion of our remodel. Thank you.

4 out of 5
it was close to River Cats stadium

Posted by on Aug 6, 2021

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5 out of 5
We loved the location of the hotel. The hotel was spotless, the room overlooked the river which was perfect. The staff was extremely helpful and courteous. We will definitely staff there again on our next visit.

Posted by on Apr 16, 2021

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About the Embassy Suites by Hilton Sacramento - Riverfront Promenade

Location 100 Capitol Mall, Sacramento, CA 95814

Property Features

Embassy Suites by Hilton Sacramento Riverfront Promenade offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Sacramento Riverfront Promenade. Parking is available for a fee.

  • 1 building
  • 242 guestrooms or units
  • 8 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 2002
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sacramento Valley Station (1.1 km / 0.7 mi)
  • Metro station: 7th & Capitol Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Sacramento Riverfront Promenade offers 242 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites by Hilton Sacramento Riverfront Promenade has a restaurant on site.

Marketplace Cafe - This café serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 24 per day
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Promenade Sacramento
  • Embassy Suites Riverfront
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  • Embassy Suites Riverfront Promenade Hotel Sacramento
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  • Sacramento Embassy Suites
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  • Embassy Suites Hilton Riverfront Promenade Hotel
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  • Embassy Suites Hotel Sacramento
  • Sacramento Embassy Suites
  • Embassy Suites Hilton Riverfr
  • Embassy Suites by Hilton Sacramento Riverfront Promenade Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.