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"Very neat and clean Decent design The TV was too dark and unable to adjust " More

By a verified traveler on Thu 12 Dec 2019

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Hotel Description

Enjoy the outdoor pool at this Boerne hotel

In Boerne

You'll find Dienger Building and Kuhlmann-King Historical House within 2 miles (3 km) of this hotel. River Road Park and Roeder Memorial Park are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99* Per night/room Jul 5 - Jul 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Boerne Inn & Suites ratings based on 15 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Boerne Inn & Suites

Everyone (7) Couples (1) Family (5)
1 out of 5
MOLD! Opened the drawer to the nightstand and there was mold on the Bible and in the drawer. We let the front desk know this and they just said “okay we’ll get that outta there.” Super concerning. Disgusting. They said the cleaning ladies just open the drawer and don’t touch that stuff, “people never touch that”. How do they know that??? They’re supposed to be cleaning everything between stays, how did they miss a moldy drawer?

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 15, 2021 by Tony

I offer my sincerest apology for the issue you encountered. Once we were made aware of this, the housekeeping staff was notified and the room was completely cleaned, including the Bible that was the issue. Our staff works hard to ensure our rooms are clean and ready for our guests, and in this case we missed an important item and apologize. Sincerely, Tony H. General Manager

2 out of 5
The site was convenient to our reason to be in Boerne.

Posted by on Mar 3, 2021

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Comment from Hotel Management

Mar 5, 2021 by Diana Tanner Front Desk Manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Very neat and clean Decent design The TV was too dark and unable to adjust

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Tony

Thank you for reviewing your stay with us. We are sorry that the TV in your room did not meet your or our expectations. Our maintenance department will check it to make sure it is operating properly. We hope to see you again soon. Sincerely, Tony H. General Manager

5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 23, 2019 by Tony

Dear Anonymous: We appreciate your rating and hope you will visit us again soon. Sincerely, Tony H. General Manager

2 out of 5
Handy location. But fridge in room didn't work, no shampoo in room, ice machine didn't work on our floor, no extra blankets in room, breakfast was absolutely dreadful, door access into the hotel from the pool was a problem for multiple guests. Front desk in the evening was outstanding; front desk in the morning made multiple excuses for all of the problems and offered no portion of our money back.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Tony

Dear Anonymous: I apologize for the issues you encountered during your stay and thank you for bringing them to our attention. We have taken steps to rectify the problems you identified and hope you will give us a chance to show our commitment to your comfort. Sincerely, Tony H. General Manager

5 out of 5
Staff was friendly and even though we were three and a half hours early for check in, they worked hard to find us a room and check us in.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 26, 2019 by Tony

Dear Anonymous: Thank you for your rating and remarks concerning your stay at the Best Western Boerne Inn & Suites. I am sorry you had to wait for your room but we make every effort to accommodate guests who need to check in early. We look forward to you next visit. Sincerely, Tony H. General Manager

5 out of 5

Best Hotel near our event

As of today I can't say anything bad about this place. Everything was nice about it. Clean, confortable, nice staff.

Posted by , from Fort Worth on May 22, 2017

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Comment from Hotel Management

May 24, 2017 by maritza

Thank you for taking the time to review your resent stay.

4 out of 5

convenient freewaay location

Pros: went to wedding in area and location was perfect for access to both ceremony and reception areas which were 10 miles apart.good hotel highly recommend
Location: nearby downtown busiess and antiquing areas. caverns and san antonio within easy commuting distance central to local rea
the staff were friendly and service was excellent rooms clean and comfortable and housekeeping maintained well

Posted by , from mobile alabama on Nov 14, 2016

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2 out of 5

Disappointed

There was only 1 staff member on site (that I could tell) which started our experience off on a bad note. We checked in around 3pm which is "check in" time so everyone was there to check in. Our room spelled of smoke even though this hotel was a smoke free facility. I had to repair the TV myself because it wasn't working. I wanted extra pillows but I had to go downstairs to get them. I would expect this type of service at a 2 star motel, but this hotel was rated with 4 stars. Nothing like a 4 star hotel.

Posted by on Oct 17, 2016

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5 out of 5

Nice hotel and convenient to IH 10

Pros: Clean and comfortable bed.
Cons: The only downfall is the view from the back/side of the hotel. The subdivision behind the hotel has beautiful homes but several families have let the
Location: There are a lot of food choices nearby.
They were very accommodating for an early check-in and a late check out. Great breakfast and very clean and nice hotel. The breakfast was good and they have a big selection of choices.

Posted by , from San Antonio, TX on Sep 26, 2016

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About the Best Western Boerne Inn & Suites

Location 36756 I 10 Johns Rd, Boerne, TX 78006

Property Features

Best Western Boerne Inn & Suites offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Best Western Boerne Inn & Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Boerne hotel is smoke free.

  • 82 guestrooms or units
  • 3 levels
  • Built in 2008
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Boerne Inn & Suites offers 82 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Boerne
  • Quinta Inn Boerne
  • Boerne La Quinta
  • La Quinta Boerne
  • Best Western Boerne Inn
  • Best Western Boerne
  • Best Boerne & Suites Boerne
  • Best Western Boerne Inn & Suites Hotel
  • Best Western Boerne Inn & Suites Boerne
  • Best Western Boerne Inn & Suites Hotel Boerne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.