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4.3 out of 5

"Very nice place ,staff was very friendly .pool had dirty water " More

By a verified traveler on Fri 05 Jul 2019

Hotel Description

3.5-star hotel near Market Square

City center stay

You'll be within half a mile (1 km) of Market Square and 2 miles (3 km) of River Walk with a stay at this San Antonio hotel. San Antonio Majestic Theater and Henry B. Gonzalez Convention Center are also within 2 miles (3 km).

Renovated in 2019

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the 24-hour fitness center and perks like a free area shuttle.

MP3 docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 249 guestrooms also offer MP3 docks and flat-screen TVs with cable channels. Other amenities include WiFi, wired Internet, and room service.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$86* Per night/room Mar 31 - Apr 1

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton San Antonio Downtown ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton San Antonio Downtown

Everyone (3) Couples (1) Family (5)
5 out of 5

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by Manager

Thank you for rating our hotel. We hope to see you again soon!

1 out of 5
When acquiring about a movie rental we were told one thing and charged another. Worst experience ive ever had at a hotel. Could not access the wi fi at all. I would not stay at this hotel again.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Weylan

I'm completely disappointed that we didn't meet your satisfaction during this trip. I hope that you'll allow us the chance in the future to earn back your business.

5 out of 5
Very nice place ,staff was very friendly .pool had dirty water

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 5, 2019 by Weylan

Thank you so much for sharing the feedback. I'm happy you enjoyed the stay.

5 out of 5

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by Weylan

Thank you very much for the good score and I hope that we have the change to host you again at our hotel.

4 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by ao

We are very pleased to learn that you enjoyed your stay with us.

5 out of 5
Extremely nice staff! The room was ready in time for check in.

Posted by on Apr 20, 2019

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Comment from Hotel Management

May 11, 2019 by cs

Thanks!

5 out of 5
Everything was perfect except the hallways it was hot.

Posted by on Feb 18, 2019

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About the DoubleTree by Hilton San Antonio Downtown

Location 502 W. Cesar E. Chavez, San Antonio, TX 78207

Property Features

DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Antonio Downtown. A free area shuttle within 2.50 mi is available. For a fee, parking is available. A complete renovation of DoubleTree by Hilton San Antonio Downtown was completed in 2019. This 3.5-star San Antonio hotel is smoke free.

  • 249 guestrooms or units
  • 5 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (17.4 km / 10.8 mi)
  • Train station: San Antonio Station (3.3 km / 2 mi)
  • Property shuttles: Free area shuttle within 2.50 mi
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This San Antonio hotel provides wired and wireless Internet access for a surcharge. Flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel San Antonio Downtown
  • DoubleTree Hilton San Antonio Downtown
  • DoubleTree San Antonio Downtown
  • Doubletree By Hilton San Antonio Downtown Hotel San Antonio
  • DoubleTree Hilton San Antonio Downtown Hotel
  • DoubleTree Hilton San Antonio Downtown
  • Hotel DoubleTree by Hilton San Antonio Downtown San Antonio
  • San Antonio DoubleTree by Hilton San Antonio Downtown Hotel
  • Hotel DoubleTree by Hilton San Antonio Downtown
  • DoubleTree by Hilton San Antonio Downtown San Antonio
  • DoubleTree Hilton Hotel
  • DoubleTree Hilton
  • Doubletree Hilton Antonio
  • Doubletree By Hilton Antonio
  • DoubleTree by Hilton San Antonio Downtown Hotel
  • DoubleTree by Hilton San Antonio Downtown San Antonio
  • DoubleTree by Hilton San Antonio Downtown Hotel San Antonio

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.