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4.4 out of 5

"everything was great. Had a hard time with the wifi. " More

By a verified traveler on Wed 29 Jan 2020

Hotel Description

3.5-star hotel near North Star Mall

Near the airport

Within 3 miles (5 km) of this San Antonio hotel, you'll find Wonderland of the Americas Mall and University of Texas Health and Science Center at San Antonio. St. Mary's University and North Star Mall are also within 6 miles (10 km).

Renovated in 2017

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Comfy beds, WiFi

The 295 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include sofa beds, WiFi, and flat-screen TVs with cable channels.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$107* Per night/room Jun 5 - Jun 6

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

San Antonio Marriott Northwest ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for San Antonio Marriott Northwest

Everyone (3) Couples (1) Family (5)
4 out of 5
everything was great. Had a hard time with the wifi.

Posted by on Jan 29, 2020

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Comment from Hotel Management

Mar 16, 2020 by Anthony Spears - General Manager

Thank you for staying with us. We hope to see you the next time you are in San Antonio!

5 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 31, 2019 by Guest Service Manager

Thank you for your feedback.

5 out of 5
Great overall . Friendly staff. Clean from the parking lot to the room. All round feel of high quality standards.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Guest Service Manager

Thank you for your honest feedback and we are looking forward to hosting you again should your travels brings you back to San Antonio.

5 out of 5
The next trip I take will be another reservation to this Marriott. I liked the bed comfort, vanity area, and room size.

Posted by on May 19, 2019

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Comment from Hotel Management

May 21, 2019 by Guest Service Manager

Thank you for your valued feedback we hope to see you back soon

5 out of 5
Very nice and an easy comfortable stay! Best sleep

Posted by on May 17, 2019

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Comment from Hotel Management

May 21, 2019 by Guest Service Manager

Thank you for your Feedback we hope to see you back soon

2 out of 5

Disappointed

The room I paid for was not available, the only issue I had was I paid 50 dollars more for it. After a bunch of talking one came available. I was there for a night out with my wife for our anniversary, so no worries. I felt even better when they offered a bottle of wine and strawberries for my inconvenience...... they never delivered them! When I called no one was available. We then left for dinner and when we came back a function at the hotel had taken all the parking. We were directed into a field about 200 yards from the entrance. After walking through knee high grass, we got to our room. The next morning in the field was nothing but scattered guests cars in the middle of nowhere with plenty of parking. Poor planning by the hotel. Great night because we were celebrating 11 years, Marriott did everything they could to bring us down. Descent cleanliness and comfort. Not up to Marriott standards. 189.00 turned out to be for a nice motel 6 instead of what we paid for.

Posted by , from san antonio texas on Dec 4, 2017

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Comment from Hotel Management

Jan 8, 2018 by Kelly D

Thank you for your feedback. Please accept our sincerest apologies for the experience you had. If you would please reach out to the hotel and ask for the manager on duty, we would greatly appreciate the ability to assist you further with your experience.

5 out of 5
Great stay! Only complain would be about breakfast. Don't like waiting to be seated! Overall though it was a great experience and I would stay there again!

Posted by , from san antonio on Jul 18, 2017

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About the San Antonio Marriott Northwest

Location 3233 NW Loop 410, San Antonio, TX 78213

Property Features

San Antonio Marriott Northwest offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 9 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly San Antonio Marriott Northwest. A roundtrip airport shuttle is free at scheduled times. Self parking is free. A complete renovation of San Antonio Marriott Northwest was completed in January 2017. This 3.5-star San Antonio hotel is smoke free.

  • 295 guestrooms or units
  • 11 levels
  • 2 buildings
  • 785 sq m of conference space
  • Built in 1990
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (9.6 km / 6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

San Antonio Marriott Northwest offers 295 accommodations with safes and coffee/tea makers. Accommodations are furnished with king sofa beds. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Asado Urban Grill - This brasserie specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

U Bar - This cocktail bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 6:30 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 6:30 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18.00 and USD 24.00 for adults, USD 10.00 and USD 18.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel San Antonio Northwest
  • Marriott San Antonio Northwest
  • San Antonio Northwest Marriott
  • Marriott San Antonio
  • San Antonio Marriott Northwest Hotel San Antonio
  • Marriott San Antonio Northwest Hotel
  • Courtyard San Antonio Six Flags At The Rim Hotel San Antonio
  • Marriott San Antonio Northwest
  • San Antonio Marriott Northwest
  • San Antonio Marriott Northwest Hotel
  • San Antonio Marriott Northwest San Antonio
  • San Antonio Marriott Northwest Hotel San Antonio
  • San Antonio Marriott Northwest Hotel
  • San Antonio Marriott Northwest San Antonio
  • San Antonio Marriott Northwest Hotel San Antonio

You should know

  • San Antonio Marriott Northwest offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.