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4.6 out of 5

"My mother and I loved this hotel! We especially enjoyed the breakfast and the evening reception. The rooms were very nice and clean. When we come back ... " More

By a verified traveler on Wed 11 May 2022

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Hotel Description

3.5-star hotel near River Walk

City center stay

A stay at this Downtown San Antonio hotel places you steps from San Antonio Majestic Theater and a 5-minute walk from River Walk. Market Square and Alamo are also within half a mile (1 km).

Renovated in 2017

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Enjoy the spa tub and free continental breakfast each morning.

Comfy beds, WiFi

Featuring conveniences like sofa beds and sitting areas, the 285 guestrooms also offer WiFi and pillowtop beds. Other amenities include MP3 docks, LCD TVs, and refrigerators.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$195* Per night/room May 31 - Jun 1

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

2 Queen Nonsmoking Rvrview

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

1 King Non-Smoking Rvrview

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites San Antonio Riverwalk-Downtown ratings based on 29 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites San Antonio Riverwalk-Downtown

Everyone (10) Couples (3) Family (14)
5 out of 5
My mother and I loved this hotel! We especially enjoyed the breakfast and the evening reception. The rooms were very nice and clean. When we come back to San Antonio we will definitely be staying here again.

Posted by on May 11, 2022

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Comment from Hotel Management

May 12, 2022 by O'Brian B. -Guest Relations Manager

Thank you for your kind words about the service of the Hotel. We strive to be that one Hotel guest keep coming back to. See you in the not so distant future!

3 out of 5
Shower drain would not drain at all had to stop water off and on in order to not flood the room. Needs some updating and a little more cleanliness. Happy hour was great so was breakfast.

Posted by on May 8, 2022

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Comment from Hotel Management

May 8, 2022 by Antoine M. -Guest Relations Manager

We are sorry that your experience at Embassy Suites by Hilton San Antonio Riverwalk Downtown didn’t quite match your expectations, as a great experience at our hotel is a key priority. We are very sorry your room fell short of our high standards. Please rest assured that your comments have been shared to foster improvements. For this reason, we hope to have the opportunity to deliver a more pleasant experience on a return visit.

5 out of 5
Near the River Walk

Posted by , from Rio Rancho on Apr 18, 2022

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Comment from Hotel Management

Apr 19, 2022 by Antoine M. - Guest Relations Manager

Thank you for your business and I hope should your travels bring you back to San Antonio you stay with us again.

5 out of 5
The staff was awesome. The breakfast options were some of the best we've experienced (we travel a lot). The complimentary adult beverage 530-730pm was a nice touch. Only complaint was shower/tub emptied slow no matter the time of morning or evening we ran it. Overall, very good!

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 11, 2022 by Antoine M. -Guest Relations Manager

Thank you for the great review of the Hotel! We are humbled by your compliments and are ecstatic to hear about your wonderful stay with us! We look forward to hosting you again when your travels bring you to San Antonio!

5 out of 5
Where do I begin! Beautiful well kept property. Right on the River Walk all suite hotel. Within walking distance of so many things. Excellent breakfast buffet and awesome happy hour each day. Very clean and employees were very friendly and accommodating. I would highly recommend! We would definitely stay here again!!!!

Posted by on Feb 23, 2022

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Comment from Hotel Management

Feb 28, 2022 by O'Brian B. -Guest Relations Manager

Thank you for sharing your experience. I hope that should your travels bring you to San Antonio you stay here again. Cheers!

4 out of 5
Our stay was nice. Room was large, staff was accommodating, and restaurant was satisfying. I paid for a river view room which was mostly just ugly rooftops, so disappointing…Also, there is only valet parking which will cost you $40.00 per night which was surprising at check in. Valet staff was very efficient though.

Posted by , from WINDSOR on Feb 7, 2022

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Comment from Hotel Management

Feb 11, 2022 by Antoine M. -Guest Relations Manager

Thank you for your business! We look forward to hosting you again in the future!

5 out of 5
Great place to stay with family. Clean, convenient to riverwalk, shops and dinning. The breakfast was great and the complementary cocktails at night was great also. Even though you pay $40 a night for parking at least I know my car is safe, you have to pay for parking everywhere in this area anyways. The Valet was polite and even recommended places for us to see. All the staff was polite and courteous. Would definitely stay here again.

Posted by on Dec 25, 2021

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Comment from Hotel Management

Dec 26, 2021 by Antoine M. -Guest Relations Manager

Thank you for the great review of the Hotel! We are humbled by your compliments and are ecstatic to hear about your wonderful stay with us! We look forward to hosting you again when your travels bring you to San Antonio!

5 out of 5

Posted by on Aug 29, 2021

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5 out of 5

Posted by on Aug 5, 2021

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3 out of 5
Room smelled musty. Water pressure in shower was pitiful, and handicap seat in shower was not that clean. Maid did not come and clean our room one morning even though we had specifically requested them to service our room each day. The staff were very friendly and helpful, and the included breakfast was very good with lots of variety. The hotel is OK, but overpriced.

Posted by on Jul 11, 2021

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About the Embassy Suites San Antonio Riverwalk-Downtown

Location 125 E Houston St, San Antonio, TX 78205

Property Features

Embassy Suites San Antonio Riverwalk-Downtown offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites San Antonio Riverwalk-Downtown. For a fee, parking is available. A complete renovation of Embassy Suites San Antonio Riverwalk-Downtown was completed in 2017. This 3.5-star San Antonio hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 17 levels
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (3.2 km / 2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites San Antonio Riverwalk-Downtown offers 285 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Beds feature pillowtop mattresses. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. 32-inch LCD televisions come with pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites San Antonio Riverwalk-Downtown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per night (rates may vary)
  • Covered valet parking fee: USD 39 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel San Antonio Riverwalk
  • Embassy Suites San Antonio Riverwalk
  • San Antonio Riverwalk Embassy Suites
  • Embassy Suites Riverwalk Hotel San Antonio
  • Embassy Suites San Antonio Riverwalk-Downtown Hotel
  • Embassy Suites Riverwalk-Downtown Hotel
  • Embassy Suites San Antonio Riverwalk-Downtown
  • Hotel Embassy Suites San Antonio Riverwalk-Downtown San Antonio
  • Embassy Suites San Antonio Riverwalk-Downtown Hotel
  • Embassy Suites Riverwalk-Downtown Hotel
  • Embassy Suites Riverwalk-Downtown
  • San Antonio Embassy Suites San Antonio Riverwalk-Downtown Hotel
  • Hotel Embassy Suites San Antonio Riverwalk-Downtown
  • Embassy Suites San Antonio Riverwalk-Downtown San Antonio
  • Embassy Suites San Antonio Riverwalk
  • Embassy Suites San Antonio Riverwalk Downtown
  • Embassy Suites Riverwalk
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  • Embassy Suites San Antonio Riverwalk-Downtown San Antonio
  • Embassy Suites San Antonio Riverwalk-Downtown Hotel San Antonio

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.