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4.4 out of 5

"The staff in the executive lounge, especially Ed, were superlative in their attentiveness and concern. Everyone was friendly. The entire experience ... " More

By a verified traveler on Tue 07 May 2019

Hotel Description

4-star hotel near Dallas World Aquarium

Heart of Dallas

Within a 10-minute walk of this Downtown Dallas hotel, you'll find Majestic Theater and Dallas Museum of Art. Also, Klyde Warren Park is within half a mile (1 km) and Dallas World Aquarium is within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 60 conference rooms, business center, and valet parking. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and pillow menus, the 1840 guestrooms also offer WiFi and plasma TVs with cable channels. Room service, coffee/tea makers, and free bottled water are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room Nov 28 - Nov 29

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds, Business Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, Multiple Beds, Business Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Sheraton Dallas Hotel ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Dallas Hotel

Everyone (9)
3 out of 5

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 18, 2020 by J Ingendorf

We regret that we did not exceed your expectations during your visit and hope you give us another opportunity in the future.

5 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by J Ingendorf

Thank you for taking the time to write a review of your recent visit. We strive to exceed our guests expectations and it looks as though we've done that! Thank you for choosing to stay with us and we look forward to welcoming you back in the future!

5 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by J Ingendorf

Thank you for taking the time to write a review of your recent visit. We strive to exceed our guests expectations and it looks as though we've done that! Thank you for choosing to stay with us and we look forward to welcoming you back in the future!

1 out of 5
Worst hotel stay !!! Extremly disappointed. There was a pluming or AC noise allllllll night long. We coudlnt sleep, fighting in the halls at 2am. Definitely do not recommend

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by J Ingendorf

We regret that your stay was not enjoyable. Next time, please let our front office staff know about the noise so we can see if we can find you a quieter room.

5 out of 5
The staff in the executive lounge, especially Ed, were superlative in their attentiveness and concern. Everyone was friendly. The entire experience was excellent.

Posted by on May 7, 2019

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Comment from Hotel Management

May 8, 2019 by J Ingendorf

Thank you so much for your feedback. I have shared it with our team. We hope to see you again soon!

5 out of 5
Great stay took care of our every need. Would stay again

Posted by on Oct 8, 2018

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5 out of 5

Central Location, easy access to freeways.

Great hotel. Very big rooms, nice beds and towels. On site dining was super and staff was great. Central location, easy to get on Freeways, easy parking, very clean. Nice stay.

Posted by on Sep 6, 2016

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4 out of 5
Great value. Stayed on the club level well worth the food and beverages (including beer and wine) provided. Hotel with restaurant and decent sports bar downstairs. Very attentive and cheerful staff.

Posted by on Sep 6, 2016

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5 out of 5

Wedding..had lots of fun

Pros: Great beds
Lots of relatives and friends..good food and lots of laughs..

Posted by on Jun 27, 2016

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5 out of 5

Awesome hotel Really enjoy our stay

Pros: STAFF...THEY WERE GREAT!
Cons: Help at the concierge desk. We had a question but he had two ladies that could not make up their minds.
Location: The train made things easy.
We were there for a volleyball tournament. We had a quick check it, friendly customer service. The room was great, we had a few issues with the light bulbs but the maintenance man was great. He got us light quickly. We had access to the club lounge and the staff there was great. Our 6 yr. old boy had a wonderful time talking the the gentlemen working the lounge and they never seemed bother by him. Overall experience A+. We will return when ever we are in Dallas, this will be our 1st choice.

Posted by , from Spring Branch, TX on Apr 25, 2016

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About the Sheraton Dallas Hotel

Location 400 Olive St, Dallas, TX 75201

Property Features

Sheraton Dallas Hotel offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 40800 square feet (3790 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Sheraton Dallas Hotel. For a fee, parking is available. This 4-star Dallas hotel is smoke free.

  • 1840 guestrooms or units
  • 38 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 40800 sq ft of conference space
  • 3790 sq m of conference space
  • Built in 1959
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Love Field Airport (DAL) (10.8 km / 6.7 mi)
  • Train station: Dallas Union Station (2.3 km / 1.4 mi)
  • Metro station: St Paul Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Open Palette - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Draft Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Moka Pot Coffee Shop - This coffee shop serves breakfast and lunch. Open daily.

Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.

The Parlor - This bar serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 35 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A 0.763 percent city/local tax will be charged
  • 0.9 percent destination fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 23.00 per night (in/out privileges)
  • Valet parking fee: USD 31.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Hotel Sheraton
  • Dallas Sheraton
  • Dallas Sheraton Hotel
  • Hotel Sheraton Dallas
  • Sheraton Dallas
  • Sheraton Dallas Hotel
  • Sheraton Hotel Dallas
  • Adam Mark Dallas
  • Adam's Mark Dallas
  • Sheraton Dallas Resort
  • Dallas Adam Mark Hotel
  • Sheraton Hotel
  • Sheraton Dallas Hotel Hotel
  • Sheraton Dallas Hotel Dallas
  • Sheraton Dallas Hotel Hotel Dallas

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.