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4.3 out of 5

"I stayed on the club floor and was very pleased with the quality of the room. While the club room was not manned by staff over the weekend, entry wa ... " More

By a verified traveler on Tue 14 Aug 2018

Hotel Description

4-star hotel near Galleria Dallas

In suburbs

A stay at this North Dallas hotel places you within 3 miles (5 km) of Richland College and 6 miles (10 km) of Galleria Dallas. Northpark Center and University of Texas at Dallas are also within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 19 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

WiFi, LCD TVs

The 536 guestrooms offer 24-hour room service, WiFi, and LCD TVs. Coffee/tea makers, down comforters, and free weekday newspapers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79* Per night/room Dec 14 - Dec 15

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Dallas Park Central ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Dallas Park Central

Everyone (15) Couples (2) Family (8)
5 out of 5
I so enjoyed our stay. Exceptional room and cleanliness. Top notch hotel !!! Will stay here every time we are in Dallas

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by J Tang

Thanks for staying with us. We appreciate your feedback!

4 out of 5
The house keeping with the way the beds and pillows was not not presentable I never experienced a room with beds looking like some one had set on them

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 5, 2019 by David Cook

Thank you for staying with us. We are disappointed that the room linens were not presentable and will certainly share your experience with our Team. We do hope to see you again.

4 out of 5
Easy check in, nice facility, staff pleasant......

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by J Tang

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Very comfortable and spacious rooms. Overall the hotel is very very nice and kept very clean

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 8, 2019 by David Cook

Thank you so much for staying with us. We are pleased that your experience was enjoyable and that you found the quality of our rooms to be comfortable. We hope to see you again soon.

2 out of 5
Everything was great until about 2am when air conditioner started making a loud squealing noise that woke us up. It was way too loud to sleep through. We’d been at ICU with family member and were very exhausted. We turned off a/c but soon too hot to sleep so back on squealing again. No sleep called front desk said sorry. Not good enough to just say sorry we are still exhausted

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 16, 2019 by Hotel Manager.

Thank you very much for your feedback. I would like to apologize for the unacceptable experience and response you had. I am very sorry for the issue with the AC unit and understand the inconvenience it caused. Please let me know if you can share any details so I may make things right for you.

5 out of 5
The man who checked me in - Hassan- was extremely helpful. He moved me to a different room because of a noisy baby next door.

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 7, 2019 by J Tang

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Excellent service, Comfortably bedding. Its like sleeping in clouds!

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 4, 2019 by J Tang

Thanks for staying with us. We appreciate your feedback!

2 out of 5
We had a fire drill at 4:30am and when we woke up we have no power or water.

Posted by on Jun 30, 2019

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5 out of 5

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 21, 2019 by Hotel Manager

Thank you, we are glad you enjoyed your stay.

5 out of 5
Great experience! I enjoyed my stay. I will definatly stay here again.

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 18, 2019 by J Tang

Thanks for staying with us. We appreciate your feedback!

About the The Westin Dallas Park Central

Location 12720 Merit Dr, Dallas, TX 75251

Property Features

The Westin Dallas Park Central offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 15050 square feet (1398 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly The Westin Dallas Park Central. Parking is available for a fee. A complete renovation of The Westin Dallas Park Central was completed in October 2016. This 4-star Dallas hotel is smoke free.

  • 536 guestrooms or units
  • 20 levels
  • 15050 sq ft of conference space
  • 1398 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Dallas, TX (DAL-Love Field) (19.8 km / 12.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Dallas Park Central offers 536 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Urban South Dine - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 18 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Park Central Westin
  • Westin Dallas Park Central
  • Westin Hotel Dallas Park Central
  • Dallas Westin
  • The Westin Park Central Hotel Dallas
  • Westin Dallas
  • Westin Hotel Dallas
  • Westin Park Central
  • Westin Dallas Park Central Hotel
  • The Westin Dallas Park Central Hotel
  • The Westin Dallas Park Central Dallas
  • The Westin Dallas Park Central Hotel Dallas

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.