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5.0 out of 5

"Very Clean and quiet. Friendly staff. We had a very short stay but centrally located and excellent location. " More

By a verified traveler on Wed 06 Nov 2019

Hotel Description

3.5-star hotel near Dallas World Aquarium

Heart of Dallas

Within a 10-minute walk of this Downtown Dallas hotel, you'll find Majestic Theater and Dallas World Aquarium. Sixth Floor Museum and Dallas Museum of Art are also within half a mile (1 km).

Renovated in 2015

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 171 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Room service, premium bedding, and hair dryers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Jul 19 - Jul 20

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Downtown Dallas ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Downtown Dallas

Everyone (3)
5 out of 5
Very Clean and quiet. Friendly staff. We had a very short stay but centrally located and excellent location.

Posted by on Nov 6, 2019

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5 out of 5
The ad said free parking but was $30/day. We parked next door for $17/day. Very dirty, unsavory parking garage. Also no shuttle service to Convention Center. That was ridiculous.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 19, 2019 by Bad Parking

Dear Valued Guest , Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Kerman Sykes Guest Services Manager

5 out of 5
The valets were great and super helpful with directions to places we wanted to go! As well as restaurant recommendations!

Posted by on Jun 9, 2017

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5 out of 5

Mrs picky

We had an excellent experience. Everything was perfect.

Posted by , from q on Dec 29, 2016

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About the Hilton Garden Inn Downtown Dallas

Location 1600 Pacific Avenue, Dallas, TX 75201

Property Features

Hilton Garden Inn Downtown Dallas offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. A rooftop terrace, a library, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Downtown Dallas. For a fee, parking is available. A complete renovation of Hilton Garden Inn Downtown Dallas was completed in 2015. This 3.5-star Dallas hotel is smoke free.

  • 171 guestrooms or units
  • 9 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Grocery service (free)
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Love Field Airport (DAL) (12.5 km / 7.8 mi)
  • Train station: Dallas Union Station (1.9 km / 1.2 mi)
  • Metro station: Akard Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Downtown Dallas offers 171 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Hilton Garden Inn Downtown Dallas has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 5 and USD 15 for children (approximately)
  • Valet parking fee: USD 36 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.