Skip to main content
Beginning of main content
 Dallas •1 Room
 Dallas • 1 Room
Book online or call 1-855-214-3079 Phone Number

Hilton Garden Inn Downtown Dallas

3.5-star property
1600 Pacific Avenue, Dallas, TX 1-855-201-7819
3.7 out of 5
Good!
See all 22 travelocity Reviews

"Very nice check in process! Staff super friendly! Allowed me to leave my luggage before check in time to allow me to go to my conference. " More

By a verified traveler on Mon 25 Mar 2024

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

3.5-star hotel near Kay Bailey Hutchison Convention Center

Heart of Dallas

Within a 15-minute walk of this Downtown Dallas hotel, you'll find Kay Bailey Hutchison Convention Center and Dallas World Aquarium. American Airlines Center and Reunion Tower are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$161* Per night/room May 12 - May 13

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Downtown Dallas ratings based on 22 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Downtown Dallas

Everyone (9) Couples (5) Family (1)
5 out of 5
Very nice check in process! Staff super friendly! Allowed me to leave my luggage before check in time to allow me to go to my conference.

Posted by on Mar 25, 2024

Was this review helpful to you?
Comment from Hotel Management

Mar 25, 2024 by Customer Service

Crystal, we're thrilled to hear about your positive experience at Hilton Garden Inn Downtown Dallas. We're chuffed our team members displayed exemplary hospitality and accommodated your luggage needs prior to check-in. Helping you attend your conference with ease is part of our commitment to delivering a seamless stay. We look forward to welcoming you back during your next visit.

5 out of 5

Posted by on Mar 12, 2024

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2024 by Customer Service

Patti, your high rating for Hilton Garden Inn Downtown Dallas has truly made our day! It's always rewarding to see guests enjoying their stays. We'd be thrilled to have you visit us again in the future.

4 out of 5
Employees were very nice. Great location. Room size good. Room service good. Cleanliness o.k. Brunch in hotel restaurant was very good, but our dinner food there was disappointing.

Posted by on Nov 22, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 22, 2023 by Customer Service

Julie, it's fantastic to hear that you appreciated the prime location, ample room size, and friendly hospitality at Hilton Garden Inn Downtown Dallas. We're pleased the servicing of your room and breakfast experience matched your expectations. However, we're sorry to hear our dinner offerings did not quite measure up. Rest assured, we're constantly looking to improve our culinary offerings to ensure every meal is exceptional. Your feedback is valuable, and we thank you for sharing. Looking forward to welcoming you back for another visit.

3 out of 5
I liked the location and the convenience of the on-site restaurant. The room itself was spacious and quiet. But, the sheets had stains on them! Also, there was a small blood-spot on the shower curtain! They reallllly need to step up their cleaning practice. If you go on Yelp, the reviews are filled with complaints over dirty linens. Would not stay here again solely based on cleanliness.

Posted by on Oct 4, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 5, 2022 by Davi P

Hi Amanda! Thank You for your feedback! We will see that these issues are fixed immediately .

5 out of 5
As we were checking in, we found out we were upgraded to a suit. Jai at check-in was super nice and even texted to check on us.

Posted by on Sep 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 11, 2022 by Jai P.

Hi Colleen! We are delighted to hear we delivered on our promise! Thanks for being our guest and we hope to see you again soon.

5 out of 5
Clean rooms and overall hotel.

Posted by on Jun 28, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 28, 2022 by Davi P

Thank You for staying with us and are happy to hear you had a great stay . Come see us again .

3 out of 5
Surrounding city area felt dangerous

Posted by on Jun 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 11, 2022 by Jai P

Thank you for your feedback!

5 out of 5
Comfortable and clean room, staff was friendly and helpful with recommendations of where to eat and what was within walking distance! Valet staff were friendly and quick getting our vehicle!

Posted by on Mar 28, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 30, 2022 by Brooke, General Manager

Hi Kristin! Thanks for sharing your great experience! We appreciate you!

3 out of 5
In all a good stay, but the AC did not work well and the room never really cooled off.

Posted by on Mar 27, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 30, 2022 by Brooke, General Manager

Hi Mark, Thanks for letting us know about your experience so we can take steps to address your concerns. We hope you'll be our guest again.

3 out of 5
Parking horrible

Posted by on Mar 13, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 23, 2022 by Brooke, General Manager

Hi Justin, We are sorry to hear that your valet parking experience wasn't the best. Thanks for letting us know so we can look at ways to improve our operation.

About the Hilton Garden Inn Downtown Dallas

Location 1600 Pacific Avenue, Dallas, TX 75201

Property Features

Hilton Garden Inn Downtown Dallas offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 5 meeting rooms are available. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Downtown Dallas. For a fee, parking is available.

  • 1 building
  • 171 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 2015
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Dallas Union Station (2.1 km / 1.3 mi)
  • Metro station: Akard Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Downtown Dallas offers 171 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

Hilton Garden Inn Downtown Dallas has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Property mobile app recommended for guests
  • Contactless check-in is available
  • Property mobile app name Hilton Honors
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 2.45 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00–25.00 for adults, and USD 10.00–25.00 for children
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Downtown Dallas Hotel
  • Hilton Garden Inn Downtown Dallas Hotel
  • Hotel Hilton Garden Inn Downtown Dallas Dallas
  • Dallas Hilton Garden Inn Downtown Dallas Hotel
  • Hotel Hilton Garden Inn Downtown Dallas
  • Hilton Garden Inn Downtown Dallas Dallas
  • Hilton Garden Inn Hotel
  • Hilton Garden Inn
  • Hilton Garden Downtown Dallas

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Dallas-Hotels-Hilton-Garden-Inn-Downtown-Dallas.h11629238-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Dallas-Hotels-Hilton-Garden-Inn-Downtown-Dallas.h11629238-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Dallas-Hotels-Hilton-Garden-Inn-Downtown-Dallas.h11629238-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.