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4.4 out of 5

"We stayed at the Hotel Crescent for a weekend getaway. I loved the architecture style of the hotel. The hotel lobby was very clean and stylish as we ... " More

By a verified traveler on Wed 31 Jul 2019

Hotel Description

5-star luxury hotel near American Airlines Center

City center retreat

Within a 10-minute walk of this Uptown hotel, you'll find Victory Park and Klyde Warren Park. American Airlines Center and Perot Museum of Nature and Science are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 3 bars/lounges and enjoy perks like a free area shuttle.

Free WiFi, Smart TVs

The 226 guestrooms feature free WiFi, Smart TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, Netflix, and minibars.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$180* Per night/room Aug 11 - Aug 12

Junior Suite, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Crescent Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Loft)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Crescent Court ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Crescent Court

Everyone (5) Couples (1) Family (1)
2 out of 5

Posted by on Dec 16, 2019

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Comment from Hotel Management

Jan 12, 2020 by Richard Manuel, Front Desk Supervisor

Thank you for taking the time to give us feedback. If there is something you experienced during your stay, please let us know. We are grateful for the opportunity to address the problem: either to follow up with you; or to address it for your next stay. Feel free to contact me directly or any of the management team.

5 out of 5

Posted by on Oct 2, 2019

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4 out of 5
We stayed at the Hotel Crescent for a weekend getaway. I loved the architecture style of the hotel. The hotel lobby was very clean and stylish as were the floors and rooms. The staff and service were excellent. All of our expectations and request met in a very timely manner. The hotel is very quiet and relaxing. The appears to cater to mostly an adult clientele and that was what my wife and I were looking for. We have kids at home who we love and treasure but we needed a break from "family time". We liked the proximity that the hotel had to nearby restaurants, bars, cafes, shopping, parks and entertainment. We could have easily stayed for an entire month and still not been able to do everything there was to do in the area. There were a few shortcomings that I would like to mention. These shortcomings are not a "deal breaker" but a few things that slightly diminished our stay. First of all the pool, however nice, is much too small for the size of the hotel. If a guest would like a chaise lounger seat they have to arrive to the pool by 11am or else you have to sit on the side of the pool. The hotel lacks a hot tub. This is a nice amenity that I feel is pretty much universal to all hotels and should be included in a hotel this size and level of luxury. Also...there are not any icemakers on any of the floors. Anytime I needed ice I was required to call room service to bring ice directly to the room. I found this odd and a bit inconvenient.

Posted by on Jul 31, 2019

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5 out of 5
It was everything. Damn near perfect. I loved everything about ut

Posted by on Mar 25, 2019

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5 out of 5
Great location. Beautiful. Comfortable bed. Liked the bathroom. Shower modern (with great shower head & drainage). Thanks for the bottled water. It was 109 in Dallas!!

Posted by , from Hawaii on Jul 22, 2018

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1 out of 5

Absolutely 100% worst hotel stay I have ever had.

Dirty room, late check in, horrible view, awful customer service, charged twice the amount for pet fee after checking twice. Absolute nightmare. I wish I would have taken a picture of the toothpaste spit towel left for us. DONT EVER COME HERE!!!

Posted by , from San Antonio, TX on Aug 31, 2016

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4 out of 5

Destination Dallas

I booked a double queen bed and when we got there, they gave us a King bed and said I had never booked a double queen room. I had the email to prove it so it kind of made me mad. They did get us a rollaway, but still, don't guarantee a room only to not have it unavailable. I will think twice before using Travelocity and booking at the Crescent.

Posted by on Aug 29, 2016

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5 out of 5

Excellent-Luxurious

Pros: Close restaurants, Quiet
Cons: No free Internet
Everything was perfect--every little detail was taken care of.

Posted by , from Greece on Mar 30, 2012

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5 out of 5

Weekend in Dallas

Pool water was too warm, like a hot tub. Loved the rest of the experience

Posted by on Jul 2, 2009

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5 out of 5

beautiful hotel

beautful hotel in a great location. rooms are huge--would come again

Posted by on Dec 7, 2008

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About the Hotel Crescent Court

Location 400 Crescent Ct, Dallas, TX 75201

Property Features

Hotel Crescent Court offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A business center and limo/town car service are available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Crescent Court. A free area shuttle within 5 miles is available. For a fee, parking is available. This 5-star Dallas hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 3 bars or lounges
  • 17000 sq m of conference space
  • Built in 1986
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (30.5 km / 18.9 mi)
  • Train station: Dallas Medical-Market Center Station (4.2 km / 2.6 mi)
  • Metro station: Victory Station (1 km / 0.6 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Crescent Court offers 226 accommodations with minibars and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Nobu - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

The Conservatory - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Beau Nash - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.

The Crescent Club - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Yoga classes/instruction on site

Spa Services

The Spa at The Crescent has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are required for all guests in all public areas.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 0.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 35 per person (approximately)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 0.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crescent Hotel
  • Crescent Rosewood
  • Hotel Crescent
  • Hotel Crescent Court Dallas
  • Rosewood Crescent Dallas
  • Crescent Court Dallas
  • Rosewood Crescent Hotel Dallas
  • Crescent Hotel Dallas
  • Rosewood Crescent Court Dallas
  • Rosewood Crescent Court Hotel Dallas
  • Crescent Court
  • Rosewood Crescent Hotel
  • Hotel Crescent Court Hotel
  • Hotel Crescent Court Dallas
  • Hotel Crescent Court Hotel Dallas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.