City center retreat
Within a 10-minute walk of this Downtown Dallas aparthotel, you'll find Dallas World Aquarium and Dallas Holocaust Museum. Sixth Floor Museum and Kay Bailey Hutchison Convention Center are also within half a mile (1 km).
Renovated in 2016
This smoke-free aparthotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 21 conference rooms, business center, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.
Comfy beds, WiFi
The 326 apartments feature comforts like pillowtop beds and pillow menus, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, WiFi, and LCD TVs with digital channels. Housekeeping is available on request.
Feb 24, 2022 by Onya McCall - Executive Assistant
Dear Pauline Erica, thank so much for your thoughtful and detailed review. This is incredibly helpful. We take cleanliness at our hotel very seriously and we are deeply sorry that we did not meet your expectations. We have share your concerns with the appropriate departments. We hope you will consider our hotel on your next visit to the area. We wish you all the best with your future travels. Be Well
Nov 23, 2021 by Onya McCall - Executive Assistant
Dear Matthew, we are so thrilled for your amazing rating!! We are pleased that you enjoyed our amenities as we strive to ensure that every guest has a memorable experience. Thank you for choosing the Westin Hotel as your home away from home. We look forward to welcoming you back in the future. Be Well
Oct 15, 2021 by Onya McCall - Executive Assistant
Dear John, thank so much for your thoughtful and detailed review. I'm so glad you enjoyed our location and staff. We'll take the other elements you've mentioned to heart and this information will be shared with the appropriate departments. I apologize that we did not meet all of your expectations and we look forward to you visiting us again in the future
Jan 26, 2021 by Kelly
We are most appreciative of you for sharing this incredible feedback with us. Our team strives to make sure our guests leave our hotel better than the day they arrived. Thank you for your business and sharing!
Sep 24, 2019 by Danielle Flores
Dear Guest, Thank you for you great review! We appreciate your feedback.
The Westin Dallas Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 7320 square feet (680 square meters) and includes a conference center. A library, gift shops/newsstands, and concierge services are also featured at the business-friendly The Westin Dallas Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Westin Dallas Downtown was completed in January 2016. This 4-star Dallas aparthotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
The Westin Dallas Downtown offers 326 accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered on request and in-room massages can be requested.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Grill and Vine - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
NOLA Brasserie - This brasserie specializes in Cajun/Creole cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
One Main Perc - This café serves breakfast, lunch, and light fare. Open daily.
Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The valet parking entrance is located at 1200 Elm Street.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.