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4.5 out of 5

"Everything was as expected - staff was on hand, lobby was welcoming, small issues with the room were rectified... just wish the restaurant wasn't clos ... " More

By a verified traveler on Tue 14 Dec 2021

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Hotel Description

4.5-star luxury aparthotel near Dallas World Aquarium

City center retreat

A stay at this Downtown Dallas aparthotel places you steps from Dallas Museum of Art and within a 10-minute walk of Dallas World Aquarium. Klyde Warren Park and Perot Museum of Nature and Science are also within half a mile (1 km).

Business services

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-out, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

IPod docks, WiFi

The 545 apartments have LCD TVs with cable channels and offer WiFi and iPod docks. 24-hour room service, wired Internet, and minibars are also available.

Fairmont, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$176* Per night/room Jul 24 - Jul 25

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Fairmont, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Gold, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Dallas ratings based on 18 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont Dallas

Everyone (9) Couples (2) Family (3)
5 out of 5
Everything was as expected - staff was on hand, lobby was welcoming, small issues with the room were rectified... just wish the restaurant wasn't closed when I arrived (I expected to be able to eat a late lunch on arrival so I didn't have to walk anywhere)

Posted by , from Broken Arrow on Dec 14, 2021

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Comment from Hotel Management

Dec 15, 2021 by The Fairmont Dallas Team

Dear Christian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

4 out of 5
Everything was ok.except the snacks and refreshments,they are kind of pricey.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 8, 2021 by The Fairmont Dallas Team

Dear Gloria, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas

3 out of 5
The room was never turned over in 3 days I was there.

Posted by on Aug 31, 2021

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Comment from Hotel Management

Sep 8, 2021 by The Fairmont Dallas Team

Dear Areta, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

5 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 12, 2021 by The Fairmont Dallas

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

5 out of 5

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 30, 2021 by Fairmont Dallas Team

Hi there, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fairmont Dallas Team

5 out of 5

Posted by on Aug 31, 2020

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Comment from Hotel Management

Sep 1, 2020 by Fairmont Dallas Team

We very much appreciate your comments regarding your stay at the Fairmont. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

5 out of 5
The clerks at the front desk were amazing! They were very friendly and knowledgeable.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 2, 2020 by Fairmont Dallas Team

We very much appreciate your comments regarding your stay at the Fairmont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5
The location was amazing!!! Great view of downtown Dallas from our 17th floor window. Very relaxing, inviting & comforting environment.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Mar 2, 2020 by Fairmont Dallas Team

We very much appreciate your comments regarding your stay at the Fairmont. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5
I enjoyed how close the property was to all the amazing downtown brunch spots!

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 30, 2020 by Fairmont Dallas

Anonymous, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas

4 out of 5

Posted by on Dec 23, 2019

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Comment from Hotel Management

Jan 30, 2020 by Fairmont Dallas

Anonymous, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas

Property Features

Fairmont Dallas offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A business center and limo/town car service are available. Event space at this aparthotel measures 239499 square feet (22250 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Fairmont Dallas. For a fee, parking is available. This 4.5-star Dallas aparthotel is smoke free.

  • 545 guestrooms or units
  • 239499 sq ft of conference space
  • 22250 sq m of conference space
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: Dallas Union Station (1.7 km / 1.1 mi)
  • Metro station: St Paul Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Dallas offers 545 accommodations with iPod docking stations and minibars. 50-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:30 AM.

The Pyramid Restaurant - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Pyramid Bar - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a health club.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 24 and USD 50 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15 per 24-hour period (rates may vary)
  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Fairmont
  • Fairmont Dallas
  • Fairmont Hotel Dallas
  • Fairmont Dallas Hotel
  • The Fairmont Dallas Hotel Dallas
  • The Fairmont Dallas
  • Fairmont Dallas Dallas
  • Fairmont Dallas Aparthotel
  • Fairmont Dallas Aparthotel Dallas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.